Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31648 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 31,648 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    GREAT UPGRADE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade if you have older AirPods. The sound is amazing and it works flawlessly with Mac book pro and iPhone. So very simple to set up... Basically open the charger case and it immediately prompts and pairs with the computer or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portable, Powerful, and Professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple really outdid themselves with the new AirPod pros. I’ve always been a fan of Apple products and I really like the AirPod series this new Apple AirPod Pro allows the users to have adaptive noise canceling features and also has conversational awareness. As for me, I’m always on the phone for work and also walk my dog for over 10 miles a day sometimes in the morning my neighbors will talk to me and used to be really difficult when I had the old AirPods because I would have to turn them off and then obviously listen to what my neighbors had to say and then turn them back on now I know that sounds easy to do but it’s a lot more challenging to do that when you have a large dog and you don’t want to drop your phone or lose your AirPods. Now, with the new AirPod pros, I don’t have to worry about that. PS. This entire review was written with my voice while wearing the airpods. Go buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound and Noise Cancelling. Love the battery life as well. Definitely a step up from previous generations

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase! Love, love, love them!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new AirPod Pros. She said they felt wonderful in her ears. The sound is terrific. She has had several different brands but these are the best by far. Well worth the price! Would definitely recommend to friends and family. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In need of replacing my AirPods I visited my local Best Buy. The customer service rep recommended this newer and slightly more expense device. I work out at a rather noisy gym with pickle ball, basket ball and dance classes going on loudly in the gym. Once these Pods are in place it is as if I’m transported to a private room for my workout!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    New airpods pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these stay charged for a long time the noise cancellation is great when speaking to others on the phone seems the volume is lower for the person wearing the AirPods— I hope these last as long as my last pair I had it for at least four years

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fantastic for office calls.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Apple AirPods for their noise cancellation, easy usage and connectivity with iPhone and other Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these little dudes!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods, they help with noise sensitivity and hearing my low talking mother over the sounds of a blaring football game!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods! Sound quality is better than my previous pair. Easy to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2 reveiw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice noise cancellation and perfect fit for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    The easy choice.

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of AirPod pros, I use them everyday and love them. I used to not be into the rubber tips on earbuds but the rubber tips that come with the pros are awesome and should fit for anyone. On top of that there are tons of audio preferences available depending on how noise suppressed or open you’d like your headphone experience to be. I have nothing negative to say about the AirPod pros. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Amazing noise cancelation, amazing sound quality, transparency mode is crystle clear, and plenty of fun and useful features too. The case is a really good design, and has a speaker, loud enough to find the case. defenitly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these for the noise cancelling features. Just hate they do not stay charged long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pod pros2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original. Much better sound quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must by good improvement over stander AirPods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then the normal AirPods the sound quality is very good and the calls you don’t hear any background noise both coming from u and receiving and the battery life is so long easily go weeks with out charging

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best ear buds.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise reduction feature works well. Comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and stylish love how they feel and also the sound canceling feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature in these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality. It connects with Apple devices easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You need these!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I just say that I love these Apple - AirPods Pros!! What a life saver the noice cancelation feature is. Sometimes I just wear them for that alone to help lessen the noise around me. They work great on airplanes and reduce the pain in the ear as the plane descends. They also have a feature that tells you if the volume is to loud and suggests lowering it to protect your ears. Technology at its finest. I have had them for over a year now and they work like the day I received them. Great product. I highly recommend!

    I would recommend this to a friend