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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature, particularly the superb sound quality, comfortable fit, and great battery life. The connectivity with iPhones and transparency mode are also well-received. While the design is impressive, some find the price a little high and are not completely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 31,180 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better then the last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones last so much longer andd sound better then the previours gen. The usbc cable is braided too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I love my AirPods, the battery lasts a long time and the sound is incredible, if you want noise cancellation, this is a good option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade from OG airpods.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old airpods were a bad design (IMO) vs the little in-ear bits on the newer version. Love the wireless charging and type C case, bringing everything into the future where everything is one cable. Value is good, features are good - passthrough and noise cancelling work well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air pod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent sound quality, easy connect ,works great and easy order process from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods, the quality is perfect, charging them is so minimal and i use them all day at school

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of AirPods and they are very comfortable and I am enjoying the upgrade. My first pair was still working fine and I gave them to my son and he is very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod 2 Apple - with Case - Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I have the original airpods. Since I have the new iPad pro I put this in the travel case so I decided on the Airpods2. Amazon had this great sale but SUPRISE - BestBuy has the SAME discount and available in a neighborhood location. I purchased it there. 2 points - A) I am a member of Best Buy and purchased it easily there B) Great improvement in Air Pod 2.Better base, more features and better connecting. Recommend this..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The airpods you love but even better.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life changing product. I have owned a pair of the Pro 1s and recently upgraded to the Pro 2s. I mainly did it for the USB-C port. This allows you to take calls and it blocks out all the background noise. The new hearing aid feature really works and could be a good bridge between nothing and a hearing aid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Didn’t need Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the pro set because they are supposed to stay in the ear better. Perhaps I just have weird ears because these just don’t stay in. Great to use at my desk at work. Not a chance I will use them while on a bike or other exercise. Quality of sound is fantastic. Easy to pair with my phone. Set up and charging was easy as well. Probably should have saved a bit and not gone with the pros…who knows maybe they will last long enough to function as hearing aids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp and clear sound. Love the noise cancellation, I work at the airport and the noise from planes, to announcements to passengers are very overwhelming. This apple airpods helps me be at my peace lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wendy Mrsks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise, cancellation, and with having hearing loss I like being able to hear people a lot better and in crowds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Yes buy these!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation these, they fit well in my ear, I really loves these airpods compared to the gen 3 i have before

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and they do not fall out of your ears! Good Bass and a great noise-canceling effect, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so good and of quality. I made a very good purchase here

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best noise cancellation features I’ve experienced compared to other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd generation) are the best, period

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Noise Cancelling in-ear headphones made by any company, period. I've not bought three pairs of them, 1 for myself and one for each of my daughters, which they couldn't live without. They live and breathe by their AirPod Pros. As do I. I love these headphones so much that I don't have the appropriate words to praise them enough. Just trust me and buy yourself a pair, you won't regret it! And make sure you get Total Home Protection so anything and everything you ever buy from Best Buy is fully covered for 2 years for free forever more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earphone and good quality noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of the materials and very good sound, I loved the transparency mode

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality great fit in ear Long lasting battery life and quick to charge when they do run out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing the sound cancellation it awesome i will be buying the next genesis when it comes out

    I would recommend this to a friend