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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31185 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature, particularly the superb sound quality, comfortable fit, and great battery life. The connectivity with iPhones and transparency mode are also well-received. While the design is impressive, some find the price a little high and are not completely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 31,185 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and noise cancelation is great, i came from airpods 2 and this jump is crazy!! I really loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfiest earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the nicest airbuds I am used, and they are really comfortable in you ears. I recommend you buy them yourself, and you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality, has great volume, but I wish it was louder.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Airpods Pro 2.0 Usb-C review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product I love it charges at a good speed with usb-c also if you want in settings you use the feature "Conversational Awareness" to pause and turn off audio also "Adaptive" mode is great it feels like the airpods are not even in and the microphone is great for phone calls it is very clear and "Noise Cancellation" is okay it is good enough but I expected more for $250 also the case scratches easier then I would hope and the fit is very nice it is nice to have a X-small size tip fit well in smaller ears that is sizing flexibility is something the first gen. pros lacked and that option also the tracking feature is very handy for people who lose item often and there is a large amount control too over all I think this is a great buy for someone with apple products

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and best version of airpods, i love the noise cancelation and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use these for our yard services business.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with my son in his yard services business. We use lawnmowers, high powered blowers and weed eaters (which are extremely loud) and have tried several earbuds. The Apple AirPods Pro are the best we have tried and the sound quality is excellent! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation compared to my sony wh-1000xm5 true wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pods for such a nice price. I preferto use the noise cancellation feature which helps me keep quite near a noisy street.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great tech, useful focusing tool thanks to ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones, wanted them for a while but the price was always a deterrent which is why I’m only giving it 4 star instead of 5. I tell everyone that using the noise canceling feature is like having a tool that allows you to close the door on the world noise and be able to focus without distractions. Other modes work really well as intended. Like this set so much that I bought another for my wife and she’s loves them too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous version of the air pods pro for a couple of years and one ear bud started acting up and decided to upgrade. These things are great by far and the noise cancellation is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and love the noise canceling. Can’t wait to purchase another pair for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new airpods! Easy to set up & use, noise cancellation works wonders! You wont regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new AirPods. Fit perfectly and love the cancelling noise feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with Misleading Product Description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Apple AirPods 2 (Open Box: Excellent Condition) from a BestBuy store, expecting a complete product as advertised. To my disappointment, the medium-size ear tip set, which is the default attachment, was missing from the box. The label “excellent condition” strongly implies that all original accessories should be included. However, that was not the case. When I brought this to the attention of the store staff and contacted customer care, I was met with excuses and no resolution. They were unable to replace the item with another open box unit in excellent condition, which left me feeling frustrated and unsupported. Eventually, I had to purchase the missing tips separately from the Apple Gallery, which added unnecessary cost and inconvenience. This experience raises serious concerns about BestBuy’s quality control and advertising practices. If essential parts are missing, how can the product be honestly sold as “excellent condition”? This feels like false advertising and a breach of customer trust. To be clear, this review is not about the Apple product itself—I’m happy with the AirPods 2. But I want to caution fellow customers: Please carefully inspect open box items before purchasing, as the description may be misleading. I sincerely hope BestBuy takes this feedback seriously and improves its inspection and labeling standards for open box products. Customers deserve transparency, reliability, and respect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality . The noise cancellation is really good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apply AirPod so far. It fits my need. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 1st Pro AirPods. Love them !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely really loving these. Got them during Black Friday of course with no regrets. Had a few AirPods through the years but these are my 1st Pro pair. Glad I got the 2nd Gen. These are absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the og AirPods Pro and I must say, it was definitely an upgrade. ANC is great, transparency mode is noticeably better and the adaptive listening feature is cool. I love that the actual case has a speaker so if I lose it, I have a better chance at locating it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods! They are a comfortable fit and I don’t go nowhere without them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and everything sounds loud and clear from the music to the phone call!

    I would recommend this to a friend