Customer Ratings & Reviews

Awesome headphones and even better service! Love being able to shop in a store and get what I need when I need it! Instead of ordering online and waiting, everyone was friendly and extremely helpful, knowledge from an in store associate is unbeatable!

Good quality and bass I love the features it comes with especially while working in construction

These are easy to use and it’s nice knowing they’re staying in my ears and don’t hurt. And best of all, they connect to all of my Bluetooth devices without problem. I guess I’m buying these AirPods for all of my family members.

Honestly probably the best airpods. Noise cancellation is insane in comparison to previous generations. Buying process was simple, no hiccups, no issues with them at all whatsoever so definitely recommend.

I loved them; they're practical and comfortable. I like the noise reduction and spatial audio.

Easy sync, great quality, and I can hear my surroundings if I want when Im out walking. When I don’t, it’s completely sound proof. At worst, apple is still pricey. Get them when on sale.

These these iPods are amazing the sound is amazing great quality I used to hate these pods but once I tried them I am hook this is my third pair I would go any other way thanks Apple and thanks Best Buy for always having the best products

Amazing headphone had some in the past but older version. These new ones are amazing from the conversation awareness so when you talk it lowers the volume. To it’s amazing battery life. Honestly highly recommend

Absolutely love this product this is actually my fourth pair since I have a tendency to lose them. Definitely recommend them to anyone with a iPhone,these are the best headphones I have excluding the AirPods max

I love them best headphones for apple devices! And ANC is amazing.

It has all qualities I looked for the item description is really apt full. I really enjoy music with them when I am traveling or walking near highways.

Excellent sound. The bass, mid, and treble frequencies are equally well balanced and true to the audio recording. Spatial audio is a plus and the noise canceling is great. Best in its class! I highly recommend.

Bought these as a Christmas present for my son, and he hasn’t gone a day without them since. He loves the sound quality and noise cancellation feature. His face lighting up while opening them made the purchase worth it! Can’t recommend enough.

I recently purchased an Apple AirPods 2 (Open Box: Excellent Condition) from a BestBuy store, expecting a complete product as advertised. To my disappointment, the medium-size ear tip set, which is the default attachment, was missing from the box. The label “excellent condition” strongly implies that all original accessories should be included. However, that was not the case. When I brought this to the attention of the store staff and contacted customer care, I was met with excuses and no resolution. They were unable to replace the item with another open box unit in excellent condition, which left me feeling frustrated and unsupported. Eventually, I had to purchase the missing tips separately from the Apple Gallery, which added unnecessary cost and inconvenience. This experience raises serious concerns about BestBuy’s quality control and advertising practices. If essential parts are missing, how can the product be honestly sold as “excellent condition”? This feels like false advertising and a breach of customer trust. To be clear, this review is not about the Apple product itself—I’m happy with the AirPods 2. But I want to caution fellow customers: Please carefully inspect open box items before purchasing, as the description may be misleading. I sincerely hope BestBuy takes this feedback seriously and improves its inspection and labeling standards for open box products. Customers deserve transparency, reliability, and respect.

Nice quality . The noise cancellation is really good

These headphones are literally so amazing. The noise canceling is so good. It was so worth the money.

These things are a great upgrade from the last edition! Comfortable and seemless

Setup was easy and they worked right out of the box. Noise cancelling is amazing, if they are on sale I would highly recommend you get them. I was unsure if they would fit but they come with different sizes "ear cups" so far pretty solid.

Absolute best ear buds ever. Perfect sound. Easy to set up. So many options with noise cancellation and pass through. Everyone should have one of these.

THEY ARE THE BEST AIRPODS EVER. they are so smooth and clean, and the noise cancellation is AMAZING. You can hear the noise so well with these.