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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31756 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 31,756 reviews
  • Rated 4 out of 5 stars

    Great for phones. Bad for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to connect to my laptop. I noticed a lag and audio from when I pulled the trigger and a shooter to when I heard it. I returned these. They’re probably good just for music and talking on the phone, but not good for gaming so I don’t fault the product but I felt my use case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didnt know what to expect when i ordered these earbuds, but i was truly amazed by their performance. These are the first AirPods I’ve ever tried. The noise canceling feature is exceptional. I highly recommend. If you’re on the fence about purchasing these. Jump off that fence because you wont be disappointed. Love love love.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite of all time. I have purchased a pair for me and my husband they are the best integrated with iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my purchase. It comes in several sizes to fit your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    cancelling ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound cancelling feature and the very soft ear inserts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them on sale for a very good price. The sound quality is excellent. I can’t leave home without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review of the AirPods Pro 2nd Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Pro 2nd Generation from BestBuy, and they are a solid upgrade. They deliver significant improvements in audio quality, noise cancellation, and user-friendly features. They maintain the sleek design and comfort that made the original model popular while incorporating technological advancements that enhance the overall listening experience. Whether you're an existing AirPods Pro user considering an upgrade or a new user looking for high-quality wireless earbuds, the AirPods Pro 2nd Gen are highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loved it and now she can enjoy music with the active noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, love noise cancelling, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Just Do It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I waited so long to upgrade! The noise cancellation feature and “in ear” fitted design are perfect. I can mow in them and hear what I’m listening to so clearly. While running they don’t try to fall out of my ears. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable and Reliable: The Better Apple Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two pairs of Apple AirPods before, the Gen 2 and Pro Gen 1. The Pro ones were the most comfortable for me, but unfortunately, they stopped working after two years. So, I thought of trying different earbuds from Sony and Bose, but they didn't give me the same comfort I was used to with AirPods. In the end, I went back and got the latest AirPods again, and I'm really happy with my choice. They're comfy, and they work well with my Apple devices. If you want earbuds that are easy to use, comfy, and work great with Apple products, these are the ones to get. Reducing one star because my old one gave a clicking sound and stopped giving quality sound after 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended best buy everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and good performance in terms of listening music and call

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    WORK FLOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND, VERY COMFORTABLE, WOULD HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpods 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Apple Airpods and each iteration just keeps getting better and better. Sound quality has improved with some bass added to it. Overall quality is definitely apples' finest. if you are on the fence on getting these I hope my review has helped make up your mind !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful especially if you are working outside

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    AirPod Pro 2 (ANC)

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Apple product as usual! Comes with option of a warranty (for an additional cost) that is well worth it as well. Sound is amazing, very nice and sleek looking. Active Noice Cancellation is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been Beats by Dre guy for years. I loved my beats until i lost them. I was always curious about airpods, didn’t get the appeal of them. Then one day i saw that best buy had a sale on them. So I decided to try them. And boy have i warmed up to them very quickly. I mean they’re great almost better then beats lol jk. They’re the perfect replacement! Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Easy set up and good connection with my phone, iPad and MacBook. Noise cancellation is great for flying and the adaptive listening feature is really cool. Also had good service with the online purchase/in store pickup! They even got me additional money for my trade in. Very pleased with both the AirPods and the store service.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    #1 audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best audio with noise cancellation and sleek comfort design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. The Noise Cancelling is impressive. Had over-the-ear Bose and while those are fantastic, these come close to matching those at a lower price. Can’t say enough good things about these.

    I would recommend this to a friend