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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 31,192 reviews
  • Rated 5 out of 5 stars

    The perfect headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize the AirPod pro 2 released an update usb-c charger, which is super convenient! The price is unbeatable, and the quality of the pro, cannot be beat. Being able to use one pod at a time while the other one charges, is what sets these apart from other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them pretty much, stereo are good enough for the little piece. I think I’ll do another upgrade for the next time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods but a couple things I dislike is that the volume can’t go up more and how long it takes the device to recognize when you are having a conversation with someone . The conversation awareness is not good . In addition to that it starts the music back way too soon in mid convo . With how good technology is now I would imagine they would have done a better job with this .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple AirPod Pro are absolutely the best I have used. The noise cancellation works seamlessly. Music is beautiful. Clear called. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noice cancelation , makes it so immersive at the gym, needless to mention great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    To-go thing for my daily life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My life would be more difficult without this, Specifications doesn't matter to me MUSIC QUALITY is ON POINT!!! Blindly go for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice, it will pause if you are talking. My son really love it! Thanks to apple products. It is very convenient with apple!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new airpods they work so well and always love buying from best buy on top of it. Customer service is always top notch and fast which is what i love

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well rounded headphones. They lack the ability to fully counter the noise made by wind but good overall. When compared to other brands they certainly take the lead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sandy AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods!! The sound is amazing. The noise blockage is right on. My son recommended these also. Will share my experience with others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    AirPods Perfection: Why These Are Apple's Best Ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I heard about the new AirPods, they were supposedly the next big thing, and I had to try them out. Over the years, AirPods have become an essential part of my life. I quite literally always have them in my ears, and even though my old ones worked just fine, I treated myself to these, and I love them! The noise cancellation is amazing. It blocks out noises like when I’m in school walking through the loud hallways, making it a lot easier to just listen to my music. Even with the improved audio quality, they are definitely an improvement from the first generations. Another great feature is that I can easily switch to transparency mode whenever I enter class, so I can allow that noise to re-enter and listen to my teacher. I love these features because honestly, they’ve made my life calmer and less noisy. People complain about the hallway noise, but I don’t because of how great these airpods are. The battery life is way better than the 1st generation. Being able to go a whole school day without needing to charge them again, even surprised me how long they lasted. I can watch a full 3-hour movie without needing to pause it due to battery life. Personally, I love the fact that they’ve increased the battery life. I don't wanna constantly have to put my AirPods away because the battery is low, but even if I did, the AirPod case itself charges the AirPods within minutes, so it’ll always be a win-win. If I ever forget where I put my AirPods in their entirety I can simply check the Find My app, with the 2nd Generation finding my AirPods has become much more efficient. I am able to locate where they are and with the case having its built-in speaker I never have to worry. The 1st generation doesn’t have the built-in speaker in the case, so this is a big feature. This made These are immaculately comfortable and have a perfect fit. I can wear my AirPods for hours without any discomfort. They feel so good that sometimes I forget I have them in my ears. I love the entirely comfortability. Plus, the ear tips range in sizes from extra small, small, medium, and large. No issues with those whatsoever. The AirPods stem itself has its own features with just the swipe of a finger you can lower or increase volume. This feature lets me lower my music and increase it without even having to pull out my phone. I can press and hold to switch between noise cancellation and transparency mode or even for Siri. I love the fact that they added this it allows for more fluent use the not needing to constantly pull out my phone makes it a lot easier. They are also very user-friendly the simplicity and the ability to use them are rather easy. Ages can surely get as low as 9 years old and as high as 60+ which is good given they have a hearing aid feature. Plus, they connect to your phone as soon as you put the AirPod in your ear. No need to worry about going on Bluetooth to connect. The AirPod Pros 2nd Generation are much more innovative. They thrive in their overall capabilities. Compared to the 1st Generations they are definitely an upgrade and I would recommend them. I feel like they have upgraded the 2nd generations significantly as shown above. The price for them are justified and isn’t an entire issue but it’s worth the money even with the longevity the AirPods have, personally, I’ve had mine for 2 years now and they still work beautifully. I would give them a 5/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are great, they let me answer calls by telling siri yes or no, or nodding my head yes or no. No other headphones let you do that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice noise cancelling feature. Really enjoying the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing and a big improvement over 1st gen pro

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. They have everything I need and are comfortable. Compared to others, I feel very good wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Well, batter lasts a while and holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, worth every penny. Love active noice cancellation mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, one of the best purchases I've ever made, for me who can't be without music, it was the ideal purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great while under AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty great all around. Work great if you have Apple devices, avoid if you don’t. They tend to last around 2 years and then start to die out. The battery will last less and the connection will start to cut out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing earphones, coming from someone who has used mostly over-ear headphones for the majority of their life. The bass on these really surprised me.

    I would recommend this to a friend