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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31060 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 31,060 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    They do what they should! For the most part..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going into the Stroudsburg, PA Store, I was greeted and helped almost immediately. It didn't take long to purchase, it was an easy purchasing experience and warming environment. Will definitely purchase items at this location again. As far as the Airpods, I had first gen Airpod Pros and honestly, it is a noticeable upgrade but not as drastic as I thought it would be. I have had them for about a month now. The case size is exactly the same as gen 1 Airpod Pro which I love because I didn't need to buy a new airpod case. I also liked that Airpod Pro 2 come with a usb-c cord. As far as the battery, once fully charged the case lasts a few days for me which is really nice! I can get a few hours out of the Airpods themselves as well. Nose Cancellation upgrades are really nice, as well as the Find My options. My main reason for giving this a 4* review is because Apple has yet to make their airpod mic's actually sound good. But if you're a gamer like me: I LOVE the sound and bass qualities, depth quality is good too. REALLY makes you feel surrounded, especially with spatial audio. If you want a good mic while on calls, airpods are definitely not the best option out there. However, if you already have a dedicated mic (gamers) you will really enjoy these while gaming for the sound! The XS size eartips rarely fall out of my ears. The XS size slightly made my ears hurt while wearing them, not sure if its just me but otherwise I would mostly recommend this product for sound quality and features. But if you have 1st gen Airpod Pros and are looking for a major mic improvement, you wont find that in Airpods Pro 2! <3

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. Was considering not upgrading due to the price, but my old ones really needed replaced. I’d prefer if they were a little cheaper, but overall worth it. Good connectivity, I like that it stays connected even when closed, unlike the older model. Great sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods pro2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crystal clear, and the noise cancellation works really well. They’re super comfortable, stay in my ears, and the battery life is great. Perfect for music, calls, and everyday use. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bad boys are pretty darn awesome. First off, the noise cancellation is no joke. You pop these in, and the world disappears. They've also got a "transparency mode" that lets you switch back to reality when you need to. Music-wise, they sound crisp, with a decent bass kick. Plus, they fit snugly in your ears and don't budge, perfect for workouts or just strolling around town.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever bought. Even better than the Beats pros I had before! Great noise cancelation. Has no issues connection to multiple devices apple or non apple. I did swap tips to a foam tip which work way better for my ear shape, no fall out issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent fit and sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Airpods since switching from android. I have come to really like these pods as they can block out noise and hear what's being played clearly. These fit my ears perfectly. I am still learning the ins/outs of the special features. The case and pods hold a charge for along time while being used. If not being used, I don't have to charge daily. My buds connect to my Promax quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday, great for listening to music and it has the best noise cancellation. It is also comfortable to wear and stays in place.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Another Quality Product From Apple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a deal on these for 200 and couldn't pass that up. Love the quick charge on them. The sound quality is subpurb, the sound cancelling on them is astonishingly good, and they are moderately comfortable. My ears have issues with any ear buds staying in, but these ones stay in fairly well, once I found the right size (small) for my ears. I'm sure that's different for others. They come with 4? different ear sizes to change on the buds. A type-c charger cable, and the charger case. I love my purchase. Definitely will be using these for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod WOAH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exceptional; the sound quality is excellent as well as the noise cancellation. Definitely an upgrade from previous AirPods. My battery life seems to be good for now; we’ll have to see how they do long-term. Stylish and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Best in Class Comfort and Sound Clarity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Type C connectivity, the second-generation Apple AirPods Pro offer a seamless audio experience that combines cutting-edge noise reduction with excellent sound quality. Convenience is increased by Type C charging, which guarantees quicker and more effective power-ups. The earbuds keep their stylish appearance while offering a snug fit and simple pairing with Apple products. The entire listening experience is improved by the active noise cancellation's effective removal of background noise. For those looking for high-end wireless earbuds inside the Apple ecosystem, the AirPods Pro continue to be a great option thanks to their improved water resistance and simple touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I really love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (USB-C) deliver exceptional ANC, clear and dynamic sound, and seamless Apple integration. The hearing aid feature enhances voices effectively, making conversations easier in noisy settings. Comfortable fit, solid battery life, and Find My tracking add to the appeal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Easy to use & great features!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as I was needing an updated pair of earbuds. I had the first gen of AirPods and they never gave me any issues but it was time for an upgrade. Instead of switching to another brand, I chose to try out the AirPod Pros. I think it was a great purchase! They have decent sound quality and have beneficial features. For example, I really like how the volume will fluctuate when it detects that I’m having a conversation with someone or even if i’m in a loud room. They offer different bud sizes and are relatively comfortable. They are pretty snug but I’ve had moments when they slightly pop out. That only happens when I’m wearing them for a long period of time though. Overall, if you want a pair of good earbuds, you can’t go wrong with the Pros!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My New AirPods!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of enjoying the immersive sound and noise cancellation capabilities of my 1st generation AirPods Pro, I was disappointed to lose them. However, this mishap presented an opportunity to upgrade to the AirPods Pro (2nd generation). I made a choice that I never regret. From the moment I unboxed the 2nd generation AirPods Pro, I noticed the familiar sleek design, promising an extension of the fashion-forward and technologically advanced experience I cherished with my first pair. But it wasn't until I put them to use that I realized just how incredible these earbuds are. The sound quality has taken a noticeable leap forward. Thanks to the new Adaptive EQ, music feels more alive, enveloping me in layers of sound that I didn't realize were missing before. The bass is deeper, the highs are clearer, and every note feels tuned to perfection, adapting to my ear shape in real-time. Noise cancellation, a feature I heavily relied on with the 1st generation, has been remarkably improved. The 2nd generation AirPods Pro create an even more serene audio sanctuary, allowing me to fully immerse myself in music or podcasts without the intrusion of external noise. This feature alone makes the upgrade worth it. The addition of Spatial Audio with dynamic head tracking is a game-changer. Watching movies and listening to music is now an immersive experience that feels like I'm in the center of the action. The sound moves with me, creating a theater-like atmosphere that has to be experienced to be believed. Battery life has also seen an improvement, providing up to 6 hours of continuous use with noise cancellation enabled. This is a significant upgrade from the 1st generation, ensuring I stay connected and entertained for longer. The charging case, now compatible with MagSafe and Apple Watch chargers, adds convenience to its functionality. Perhaps one of the most practical features for someone like me, who has a history of losing earbuds, is the introduction of Precision Finding. The U1 chip in the charging case works with my iPhone to help locate it quickly, offering peace of mind and reducing the chances of another unfortunate loss. In conclusion, upgrading to the AirPods Pro (2nd generation) has been an overwhelming experience in the best possible way. The improvements in sound quality, noise cancellation, battery life, and additional features like Spatial Audio and Precision Finding, make them a significant step up from the 1st generation. Whether you're a music enthusiast, a movie lover, or someone who appreciates the fusion of fashion and technology, the AirPods Pro (2nd generation) are a worthy investment that will elevate your audio experience to incredible new heights.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top-notch sound and comfort, making them worth every penny. Seamless connectivity and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best airpods pro so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro new generation truly exemplify innovation in wireless earbuds. With their sleek design and Active Noise Cancellation, they provide an immersive audio experience. The transparency mode is a game-changer, allowing you to stay aware of your surroundings. The customizable fit ensures comfort, and the spatial audio feature adds a new dimension to audio playback. These earbuds seamlessly integrate with Apple devices, and the spatial audio feature elevates the listening experience. Although they come at a premium price, the AirPods Pro justify the investment with their impressive performance and cutting-edge features.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    A product worth the hype!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2nd Generation from Best Buy, and I am extremely pleased with my purchase. The active noise cancellation is impressive, providing a truly immersive listening experience. The sound quality is outstanding, delivering crisp highs and deep bass. The customizable fit ensures comfort during extended use, and the spatial audio feature adds a new dimension to my favorite content. The seamless integration with Apple devices, quick pairing, and intuitive controls make these AirPods Pro a top-notch choice. Best Buy's service was excellent, and I'm delighted with this premium audio investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    My amazing experience with the AirPods Pro 2nd gen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound quality. The noise canceling is so relieving in a noisy environment which is a big help when trying to listen to something that isn’t the loudest. I like the adaptive setting where it’s a mix of noise canceling and transparency. I use my AirPods every single day for multiple hours so the long battery life is very important to me and much appreciated in the new AirPods. Overall a very great product. They connect so seamlessly to my iPhone and even when I got a new phone they connected right away without me having to do any work to connect them to the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Fits in ear perfectly, comes with different ear piece sizes to fit your ear! Easy to connect to iphone or any electronic! Amazing sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new AirPods because my old first gen ones broke. I am surprised the upgraded noise cancellation on these new ones! I like how the fit is the same but there are some new features like the ability to adjust volume on the actual AirPods while you’re wearing them. The battery also lasts way longer than my old pair which I really like because I use my AirPods all day. The old ones I would have to recharge at least once a day, these ones last the whole day for me. I think the sound quality is pretty good, I did have to adjust the sound in my settings though however.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of the AirPods Pro 2nd Gen from Best Buy has been nothing short of remarkable. The sound quality is unparalleled, delivering rich bass and crisp highs. The noise-cancellation feature is outstanding, ideal for both travel and noisy surroundings. They fit snugly and comfortably, while the battery life exceeds expectations. Undoubtedly a worthwhile investment. Highly recommended!

    I would recommend this to a friend
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