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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 31804 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 31,804 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the pro 2. And the the 4. The pro 2 is so much better! Now upgrading to the pro 3's

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amaizng sound and style!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id buy them again in a heart beat. Fit is alittle off for me, but literally everyones ears are different. Love the wireless charging case and sound noto if lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. They are excellent with lots of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You’ll love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good! I had been using a pair of Sony beat pros and just missed the extra features and crystal sound that only Apple gives! Plus I’m all things Apple so this review is highly biased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them .. says they’re awesome.. noise cancellation is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, product and store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these things, the customer service helping her even the cashier that helped set up her apple care, I don't have an iPhone but the experience made my wife want to spend more of my money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have amazing features like Noise Cancelation, Transparency, adaptive. My favorite is noise cancelation it blocks so much noise that you feel like your in a empty room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Easily lost though. Fortunately very good "find my" app. Unfortunately doesn't work when they're dead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 2 are amazing and the price at Best Buy was fantastic and the purchase process was pleasantly simple, smooth, and easy. I am impressed and gratified with it all, particularly Best Buy. You genuinely live up to your business name and are a Best Buying experience. Thank you, BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Favorite airpods since the first gen came out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones use everyday for work and last 12 hour shift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great. Charging speed, great. My only problem is the connectivity issues that seem to be a widespread firmware problem. After a few days of use, one of the airpods refused to connect to my phone. Countless resets and troubleshooting fixed nothing. I eventually had to take them in to the Apple Store, where I was told that I was better off just exchanging them for a new pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Number 1 AirPods pro2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that this design, sound quality, ease of use, charge capacity, weight and size are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is much better than the 3rd Generation Air Pods. Also, noise cancellation is great. I enjoy the convenience of having the Air Pods shipped to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods are good?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those headphones, has a really good audio, and with the whole ecosystem is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod pro 2 are the best yet got them as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, hasn’t let me down. I made the order online, and picked up at my local Best Buy after work where they had everything ready for me at the front desk. Five star service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods yet! Highly recommend if you don’t like the larger over the ear type.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ear buds I love them my music sounds better then I imagined would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for in the office or while working out. Noise canceling competes with Bose.

    I would recommend this to a friend