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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32032 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 32,022 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They have the best noise cancellation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them from my boyfriend, and he loved them!!!!! His favorite thing about them was how it allows you to change the volume, just by gliding your finger on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPod pros and have purchased for all my family members. Seems like they need to be replaced every few years but they keep a charge well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My ears are weird

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They function very nicely. I purchased these for 2 reasons, one easy phone calls, secondly as hearing enhancers. My major problem is the fit. I’ve tried all the plugs they still fall out. I told the sales rep and his response was to go to amazon and get the custom fit ones. I think they work great and do what they’re supposed to do except the fit. Just be aware not all ears are the same

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option and I’m continue customer of AirPods and I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation! I can study and not be distracted by outside noise!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product Delivery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was delivered on time and was of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ear buds from Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features with noise control and fits perfect in my ears. Use daily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1st pods ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only pair I ever had but like them. Have not tried all the features yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging is neat, the sound quality is really good, and the noise-cancelling feature is amazing. It’s a product I’d highly recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpod

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very reliable, made of good quality and you can try once.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and they are fantastic. Fit right in the ear without issue, easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No reviews needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adore these AirPods! Best Buy had the best deal when I bought them! Always go straight to Apple for the best quality! No reviews needed—they're that good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple product lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 2 are amazing and the price at Best Buy was fantastic and the purchase process was pleasantly simple, smooth, and easy. I am impressed and gratified with it all, particularly Best Buy. You genuinely live up to your business name and are a Best Buying experience. Thank you, BB!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, surpassed expectations and Best Buy support solved issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, can skip music forward and back, also can adjust volume. Use Samsung for every device, but am in love with these AirPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but try first for your ear fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good just I had an issue of fitting in my ears. Those buds are good and they have 3 different sizes but unfortunately do not fit to my ears 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife for Mother's Day, she loves them! And using the Zip payment option split it into 4 easy payments! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised at how well the noise cancellation works! And I love that the ear pieces came in different sizes because I had to go to a small!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling! Sound quality is 8/10, kind of hollow on the low end, but with Dolby sound available on apple devices it really fills out the bass.

    I would recommend this to a friend