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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.8 out of 5 stars with 32097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, comfortable design, and impressive battery life. They also appreciate its perfect fit, reliable connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 32,097 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is awesome and the 3D audio allows an immersive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are loud and block out sound. Great price & deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these while they were on sale everything was good except somewhat the delivery it said it would come at 2:03 but came around 5:30 i saw the doordash delivery driver on maps and it was right by my house but then the driver looked like it went around my neighborhood stalling dont know what that was about but overall good headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the noise cancellation! And fits all sizes.. recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get this item!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Apple care always good. Can’t wait to get another part soon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best clear sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear I like it more with USB-C charging. Totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One word, WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, incredible ANC. Definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing. I love the noise cancelation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me they are great for the price and quality and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great features, but don't fit in my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exceptionally while switching between my iPhone, MacBook, and iPad. The only issue I had was that they wouldn't fit in my ears (I tried all tip sizes). I had to go for Beats Powerbeats Pro 2 as the ear hooks helped with keeping a snug fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like expected. Apple is an amazing product! The quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gen2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stunning and great sound! better than my original pros!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it it is very good, got very fast . Feel good in ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2nd Generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a few weeks now and no issues they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods have worked very well and the sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    :)!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and clean best sound ever and good at canceling out noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2x noise cancellation is amazing i love my new airpods!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use these everyday and the update just made them 10 times better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Pro are great, but bothersome at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done some great things with the AirPods Pro with USB-C. However, I have bought two pair pairs of AirPods Pro from Best Buy in a span of a month because both pairs had an issue with either noise, cancellation or just audio itself. I kept running into this problem where noise cancellation would fade in and out in strength which meant outside noises like consistent white noise would start coming in almost as if noise cancellation had been disabled. I have also had an issue where audio bounces from the left to the right earbud fairly often. This has to just be a software glitch as if I rewind on a video. I watched where it just happened. For example, the same glitch doesn’t happen again meaning it’s completely randomized. This isn’t necessarily Best Buy‘s fault as I bought a third pair of AirPods Pro from Amazon and yet, the same issues persisted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cancellation buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly fine and I had it before but lost it. Had to get a replacement

    I would recommend this to a friend