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Customer Ratings & Reviews

Model:
MQD83AM/A
SKU:
11112928
$198.90
Save $21.10
The comparable value is $220.00

Customer reviews

Rating 4.8 out of 5 stars with 22540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers value the AirPods Pro (2nd generation) for their sound quality, battery life, and comfortable fit. Many appreciate the transparency mode, enhanced bass, easy connectivity, and convenient volume control feature. The high price point is a drawback for some, and a few users expressed concerns about the charging requirements. Overall, the positive features outweigh the negatives for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 677 Showing 13,521-13,540 of 22,540 reviews
  • Rated 4 out of 5 stars

    Comfortable AirPods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit in your ear. It’s exactly what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing with an Asterisk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful, but my whole household has had issues: they tend to slowly pop out of our ears (unlike the Galaxy Buds), and while it's easier to manually switch, they don't automatically switch between our active Apple devices. I was told this tech issue may be a defect (across multiple AirPod Pros and stores), but it was too late to try exchanging them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open the AirPods before you leave the store.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was the greatest when I purchased two pair of airpods on 5/21. They didn’t have a good connection, they kept pausing even if I just had my phone in my hand. At first I thought it was because I kept putting my phone in my pocket and it would be so sensitive the airpods would disconnect. I was no longer enjoying my product. I went to the Best Buy where I have purchased and wanted to do an exchange because both of the products were not working as expected. I had 60 day return/exchange credit still available for me. Somehow they told me the airpods were not able to be verified with Apple because they didn’t have the serial number on the product. So my experience was not the great at that moment. But what I can say it went well the following day because the Best Buy rep. Left me a voicemail saying Apple was going to accept the one time exception for me to be able to exchange the product for a new one. We verified that the new product came with its serial numbers before I walked out of that Best Buy. I appreciate that the rep. Reached out to me. I was really upset that day, but now I can say that the AirPod pros are exceeding their expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod pro is good than AirPod apple improved it a lot but expensive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality airpods!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of quality earbuds! Noise cancellation is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Apple updates lately they're are better then they've ever been. I would like battery life to be a bit longer however it will recharge in 20 minutes up to about 1/2 or better charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvements!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Air Pod Pro's Version #1 I knew how good these are and the improvements are welcome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the first generation. Noise cancelation works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of just pulling them out and having your music or podcast pause is next-level. And no wires to tangle up is totally a game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple AirPods gen2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these. It holds better because of the rubber tip. Sound is very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced using both the 1st gen pros and these newer ones. Absolutely love them and they also come in different tip sizes now. Def recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No need to look more!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really good, really good quality! Easy to connect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound at a decent price point

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects at random sometimes it isn’t often but sound quality is great and I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fits perfectly in my ear with the extra small ear piece that comes with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is truly remarkable. They fit extremely well. The audio is crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods are still up and running. Great headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone use them every day for work and working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are nice, but the case looked liked it was used before. Best noise cancellation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has different size pcs to fit your ears, excellent noise reduction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well sound is very good. Could not get the ear tip fit test to pass on any of the buds.

    I would recommend this to a friend