Customer Ratings & Reviews

I purchased these due to having other Apple products, and therefore thought they would be a good fit. However, the lack of a comprehensive user manual from Apple is quite disturbing, and it's becoming more and more difficult to contact Apple support (for some reason). The sound is excellent, the active noise cancellation is all right, but it really is not as good as another brand I own. I find these do not fit my ears well and they cause pain after as short time, regardless of the earpiece size used. Also, the bluetooth transmitter seem to be always 'ON', which is disturbing considering the health warnings about EMF and effects on the brain. When I try to update the firmware, nothing happens - it doesn't update automatically and there doesn't seem to a way to manually initiate and update. I do get the app that shows the firmware version, so I can see it doesn't update. When the airpods are removed from my ears, they don't stop the music or videos, which continue to play unlistened to until the end - pretty bad for looped music playing. On another brand, I could turn off bluetooth and just just the earbuds in noise cancellation mode. I can't see how this can be done with airpods pro - like I said, seems a little dangerous. Of course, Apple could help by issuing a comprehensive user guide, but .... I don't know, seems like this product is too Apple-centric, and therefore cannot recommend their purchase for use with other mfr sources (phones and computers). For now, I set them aside and only use them for listening for periods of less than 10-minutes. I'm pretty disappointed with Apple for their design considerations and user accommodation/help.

Amazing noise cancellation and transparency and fit

Great sound and comfortable to wear. Good addition

I really like this product, especially because of the 3 sound settings- transparency mode, noise cancellation and regular mode. It fits well as well.

Nothing but good things to say about these airpods, love the noise canceling feature!

This was a great gift for my fiancé! I got them for her birthday and she hasn’t stoped using them since. She raves on about how great the noise canceling and sound quality is. Honestly I might get me a pair!

There very good they do what there's supposed to do noise cancelations on point

This is the only product I suggest every one to use. The product quality, sound, comfort are really good.

I love the brand. Sound quality is great and it’s a plus with the find my product figure because they’re so easy to lose. The only downside to this that they fall out my ear very easily because I have small ears and very hard to keep in my ears when I workout and start sweating.

This is a great product and I've used a variety of earbuds from high quality to not so great quality and these earbuds by far are the best. They work well and connect well with all my devices, samsung and apple products. Thanks for creating such a great product.

Awesome product! I'm enjoying it. It works great, and the noise cancellation is excellent.

I Absolutely Love my AirPod Pros , the sound quality is unbeatable , I bought my son a pair also , I haven’t heard him complain once lol . I’m Always happy with the service I receive from Best Buy , I’ve never had a problem with customer service returning anything or answering questions

Excellent product. Works well. I am happy. I wish they were aquatic though. I washed them in the washing machine because I forgot they were in one of my pockets and they still work well!

Better than I expected. I didn’t realize that the Pro 2s have noise a noise cancelling function. I appreciate being able to switch between noise cancelling and transparency when I’m not listening to something. The ease with which they switch between my phone, iPad, and laptop is fantastic.

Had the AirPods Pro (1st generation), but I still preferred my Sony WH-1000XM4 which had superior noise cancelling. However, with this iteration of the AirPods Pro (2nd generation) noise cancellation is than the XM4 IMO and close to AirPods Max. Had an issue with my mic pickup for calls on old gen. Seems to be fixed now.

The sound is GREAT!! But, I am having a hard time with how to adjust by touch (total background sound blocking or partial, plus volume), and I cannot see the faint L and R. The charge also does not last as long as I like. BUT, I can put these in and go about my business around my apartment while listening to my own personal play lists from my MAC laptop or iPhone. It's a mood buster and it gets me dancing!

I like the confort the sound and shape the ipods..

The air buds take some getting used to since the M sized ones are too big, causing them to fall out. Love the noise cancellation and sound quality. Great for flights since they drown out the noise. Much faster than the AirPods 1 in connecting to iPhone and devices.

Love these headphones. They have great sound and I use the noise cancelling to listen to sleep hypnosis and I’m out in minutes. My only hang up is that if I’m out in public and someone calls, every person tells me they can’t really hear me and only hear everyone else around me. So that’s frustrating because hands free calling is one of the reasons for buying them. I had the equivalent Samsung headphones and had the same issue so it’s not just Apple.

Best headphones ever. Get started. They are really high quality and have great range