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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 22540 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the excellent sound quality, long battery life, and comfortable fit of the product. They also appreciate features like transparency mode, bass performance, smooth connectivity, and convenient volume control. However, customers are negative about the product's price and the frequency of charging required.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 22,540 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2’s a step up from the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original AirPod Pro’s and the new version(Pro 2) has much better sound and greater noise cancellation and so far the battery seems to last longer!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, a bit large, ergonomic not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and decent noise cancellation. A bit on the bigger side for small ears. Also the controls are not super convenient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best AirPods I have gotten haven’t disappointed me and are very loud and reliable especially when your on the phone!!! I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundless....

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, best ones ever made.... that are a must have, the different sizes for all ears!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Your Addresses Please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! I am happy with the AirPod pros 2. What I’m displeased with was the business preformed on Best Buy’s behalf. I was required to give an address to make the purchase. Is this how you do business? Unreal. Almost took my money somewhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A quick sum up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of life additions from previous generation. Also good noise cancellation. Definitely a great pick up or gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these AirPod Pros!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving everything about this 2nd generation of AirPod Pros. I especially appreciate the way they can be customized specifically to my ears. I also appreciate that they come with three different sized ear pads. Finally, they are very user friendly; they easily sink up to all my Apple technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better the last Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than before, for sure. I didn’t think I would care about the volume adjustability, but it’s great! And unimaginably the noise cancellation is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever arrived in perfect condition, easy to set up and the box was not damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! I still can’t get them to fit 100% in my ear without purchasing extra accessories for it. Besides that they’re great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Best Black Friday Purchase Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always searching for the next best listening earbuds, but I’ve never tried AirPods if you can believe it. These pro 2’s are very good. Noise cancelling is good for in-ear buds. It’s not going to block out everything like headphones will. But it blocks out enough so that you can listen to things clearly. I have used these to run and they stay in place surprisingly. I’m super happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old pros seem better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fine, my old AirPod pros seemed to be louder but they’re not terrible. The option to control volume on stem is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pod Pros the girls loved them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the 3grand girls they have not stopped raving about the quality. They said the fit is better than the regular air pods. They love the noise cancellation feature and quality sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very good and I use them on the daily. Would use them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased some AirPods they work good for two days then they stopped working. I took them back to the store customer service was good my time limit to return had passed by one day manager was nice and said we can go ahead and do the return. New AirPods working good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple Rocks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation is amazing also like how they have chat boost it’s like having superhuman hearing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife as a replacement for for generation 1 AirPods. What a difference!! She told me she loves how well it blocks out sound around her. The best feature is that now I can have headphones in and we can both listen to the same thing. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good earphones, although I can’t wear them for extended period of time since I have multiple ear piercings. I love the noise cancelation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods Pro = Better Phone Calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise canceling. AirPods Pro are well worth it provided you use your phone quite a bit as do I for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. It has improved over time.

    I would recommend this to a friend