Customer Ratings & Reviews

Great sound quality with clear highs and deep bass, and the noise cancellation is impressive for everyday use, especially in flights and busy environments. The transparency mode feels natural and is useful when you need awareness without removing them. Comfortable fit and seamless pairing with Apple devices make the overall experience smooth. Battery life is solid for daily use, though the case could hold a bit more charge. Overall, a premium and reliable purchase from Best Buy.

Can still hear outside noise even with noise cancellation and with confirmed good fit. Has had this item for 6 months now, BARELY use it and never had battery drained; however, one earbud does not seem to charge fully and doesn’t get past 80%.

They’re good just not Wow factor. Previously had the 2nd gen , honestly there’s not much of a difference.

The product is great, big upgrade from the 1at pros however the shipping and customer service are awful.

Not anymore exciting than the previous two models.

I have owned several airpods, the pros, pro 2 and pro 3 and every single one has lasted about five to six months and they begin to fall apart. Every single time its something with the pods making some loud screeching and popping noise. I loved my airpods in every way, except that. The breaking point is the pro 3 that I have owned since November just stopped working on my deployment. It has been five and a half months. I will never buy these cheaply made pieces of trash again.

The fact i got no charging cord is pretty ridiculus knowing how much they cost

I have owned every set of airpods from gen 1 until the pro 2's and now these one's and I can say these may be the only generation I actually consider returning due to it being a step down at launch. First of all, they don't work with the advertised features on IOS 18.7, requiring a forced update to ios26 to get them to work. Second, when updating there are a miriad of bugs, including but not limited to, screeching noises, poor anc when compared to the 2's, headache inducing pressure, and software bugs galore. When I tried to use find my airpods, they simply wouldn't show up. So I tried hard resetting my airpods, as well as restarting my phone and they would simply not show up. I then went on to disable find my iphone (on my phone) and after re-enabling suddenly the airpods appeared in find my iphone! Great right? WRONG! The play sound button ONLY APPLIED TO THE AIRPODS not to the CASE! This meant that when playing a sound they would play audio INSIDE THE CASE?! WHY?! Functionally find my airpods is useless as a result and I have yet to find a fix. Going back to wearing my airpods pro 2's until these get an update.

They are not as comfortable as the previous generation unfortunately. I had high hopes for these, but they just don’t mold to your face like previous versions.

ANC is amazing. New gone insert ear tips are uncomfortable.

Bad bass sound, only equalizer helped me with that. That’s not really bad, but not for this price

Purcased as gift, was well received and liked. No complaints

Not a fan of the pro 3, returning for the pro 2, these have nothing special and you pay more. I don't like the tips either with the new foam

Love the earbuds but mine were missing the medium size even though I got open box “excellent” which should not have anything missing in it.

Although the product was very good for sound quality and function. We bought this September 24, 2025. The device only worked 31 days. The charger case does not fuction. The case battery will not hold charge. We tried wired and wireless charging . Best Buy does not allow return after 15 days. Apple ended coverage October 17. We spent alot of money for so little functional time.

Definitely not better the the 2s Gets Hot neva had any issues with the pro 2s

I bought headphones and I got home and they were connected to another persons Apple account. I brought them back and returned them and they charged me an extra $40 to get new ones, didnt honor the sale I got when i got the first pair. They told me to reach out to customer service. When I emailed customer service they told me I had to call them to handle it after writing a detailed email asking for a solution. The way it was handled was horrible and I lost $47 and $40 in gas money dealing with it without a solution.

The item was delivered on time but The engraving was not done as advertise with purchase

Sound ok but no matter what size tip or angle I can not get them to fit comfortably/securely. I gave them to my son.

Hav been using them from 3 months. They are pain in the ear. Bad design. Now i am buying pro 2 again and wasted lot of money.