Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$237.99
Save $12
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 9604 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the product's exceptional sound quality, which is frequently highlighted as a top feature. They also value its comfort, long battery life, and good fit. Furthermore, connectivity and the transparency mode receive positive remarks, with only a very minor concern raised regarding the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 9,621 reviews
  • Rated 2 out of 5 stars

    AirPods Pro3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod pro3’s do not fit in my ears properly. I have swapped the ear tips and that makes no difference. The left one gradually loosens and has literally fell out while walking. I would prefer the AirPod Pro2 over this model’s fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is great. Find a different vendor.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Find a different vendor. They promised delivery by a certain date (in time for Christmas). I was notified by the shipper that the item was damaged/unrepairable in transit. I called BB to find out what could be done. They said they had one a availble in the nearby Portsmouth location. I went to pick it up and they would not give it to me because the paperwork on the damaged item with the shipper had not been completed. They offered for me to buy another one and they would refund the damaged one 3-5 business days, after the paperwork had been approved. Customer service on the phone lead me to believe this was a done deal. I did not ave an extra $240 lying around because it was Christmas. In the end I had to borrow money to complete the purchase and be able to get my son his christmas present. Unacceptable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the noise cancellation and the adaptive heating features. But battery life is horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I think they should sound better; there are cheaper options of the same quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mghh.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but same as the last series. If you have the earlier pros not necessary to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 1 month. Delivered on Nov. 21. I cannot charge them now, Dec. 23.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Translation Feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the translation feature… not as easy as I thought it would be..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worse sound quality than airpodspro2 but great anc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    downgrade from the air pod 2 in terms of sound quality. the anc is top notch and better though

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad fit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere near, but is the 2 pro when it comes to fat the three falls out of your ear all the time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pain in the ear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed like it was advertised, except the only issue was that it caused discomfort in the ear. The discomfort became unbearable after a few days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Pro 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods Keep falling out. I tried all the sizes that comes with it, nothing works .i use it for my work out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a few weeks ago, and on Monday I found that the AirPods had no battery. They had completely drained over the weekend. This has happened twice. I went to Best Buy to get a replacement, but they denied it since it was past the 15-day return period. I went on the 18th day, which was frustrating - poor service. There was no way for me to figure this out since the drainage happens over the weekend. I then went to the Apple Store to replace the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good For Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone, but when trying to use with my kindle, there is no sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top of the line

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love her brand new earphones. Feel incredibly. Worth give it a try.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars if possible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my new pair of airpods with my upgraded phone and i experienced sound issues since day one. Got told nothing was wrong or that i had to send them in. When i took them to another best buy they said my serial numbers didnt match my purchases or box and that i was sold fake airpods and there was nothing that could be done but to contact corporate. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having issues with noise canceling not sure about these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced issues with not connecting to find my, which resulted in me losing the headphones and not being able to find them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is not as expected. Purchased these for my teenager. After almost 2 months they aren’t charging properly and the case is overheating while charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still debating if it’s a winner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there a newer version but notice that they make a lot of static noises .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones thinking they would translate, but I have a hard time getting it to work with the phone

    I would recommend this to a friend