Customer Ratings & Reviews

I am usually a fan of airpods and was excited for all the capabilities but just the shape of the airpods. I have used bose and apple over ear headphones and the noise cancellation is top teir I would rank this 6/10. I have returned them. Not excited.

First time I’ve been completely disappointed with an Apple product. Terrible digital white noise in transparency mode. My ears were ringing after listening to the news after 30 minutes. Very disappointed as the APP 1’s were incredible in transparency mode. I will say that music is a huge improvement compared to APP 1 (which were a bit disappointing in that regard). Ultimately I returned these and bought the APP 2’s which do not have the harsh digital noise.

Not the best fit for my ear. They hurt a lil and they don’t feel secure. I’m still trying to give them a shot tho since friends like them

I really had my hopes up but the sound isn’t that great and the hearing aid cuts in and out a lot. Thought it was just mine but I’ve heard this from others. Almost wish I had just some cheap Bluetooth headphones

So so. I’m already getting connection issues. Static.

These AirPods are good, but in my opinion, the Beats Studio Buds sound way better and are half the price.

Wokrs okay, but I dont like the positioning of the speaker stud on this version. I had the original air pod pros and the speaker stud was more forward facing. This one is more on the side and doesnt fit into my ear as well.

I never write reviews but Best Buy convinced me to. We purchased Air Pods as a gift for our child, and after ordering them found out someone else already planned the same gift. Best Buy advertises that items can be returned until January 15th. I've been attempting to start the return online for weeks but their system shows that the the package wasn't delivered so it won't allow a return. Fedex delivered the package on December 17th and their tracking number says so, and even has a photo of the package by my door. I finally got ahold of a Best Buy representative on the phone and she told me that I have to call FedEx and ask them to "mark delivered." I reluctantly called Fedex and they tlod me exactly what I expected, the package is "marked delivered" in their system. I spoke to a Best Buy supervisor and she told me there is a "glitch" in their system and she is unable to process a return. Her only option for me was to return the air pods in person at a brick and morter. When I tried to explain that is not an option because the closest store is 150 miles away she told me that she did all she can do and hung up on me. I'm curious how many others this has happened to and if it's an intentional scam? I'll never do busy with this company again.

Sounds a bit brassy and too large for small ears. Doesn’t allow for much distance from source. Beware of the “price match”, it wasn’t followed. Battery life isn’t as advertised. If found better on Amazon for less than $50.

It started to have issue to pair with my phone, iPhone 15 plus, don’t know why but it shows connected but the audio comes from the phone not sure why

They are okay not AirPod 2 noise cancelling good but good

I was very disappointed with the fit. Was going to trade in my 2 Pros and upgrade to these and tried every tip and couldn't get a good seal. I was very dispapointed that I had to return them because I really wanted them to work.

The only reason I waste my time and money on these is to keep in the Apple network for simplicity. They’re so unbelievably quiet compared to everything else I’ve had, I default to 95% volume for normal listening compared to about 60% for Samsungs offering. I swear the volume gets quieter every generation. The ANC however is fantastic, spacial audio is a cool party trick, and the transparency is decent. Find My actually working is a solid plus too.

I wish I just bought another pair of the pro 2’s. I feel like the pro 3’s are a bit of a downgrade when it comes to noise cancelation and transparency mode.

You need to have the newer phone to use the new features. Very disappointing and should have researched it more before we bought the new Airpod pro 3. RIght now, no difference on the airpods I have from less than a year ago

I bought these to see if changing the tips would allow them to say in my ear. I still find myself needing to adjust them constantly even when going for a walk.

AirPod case stopped working so I had to go to the Apple Store

They're bulky and not comfortable like older versions. I do like the noise control but other than that I'm not impressed. Should have just kept my olds ones

These were purchased by someone who stole my credit card. The Flen Burnie BB released them without asking for an ID.

If you have to have a pair for work (i am on the phone all day long and need them to make calls) dont think your best buy total care will help you out. Even though i love these, the microphone went out in inly 3 month. They are now making me send them into apple care and wait for ever to have them fixed. So, now i either need to spend more money to buy a second pair or not have them for god knows how long. Just buy a different pair or dont count on the total care. Its not as good as it used to be.