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Customer Ratings & Reviews

$249.00

Customer reviews

Rating 4.8 out of 5 stars with 9508 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the product's exceptional sound quality, which is frequently highlighted as a top feature. They also value its comfort, long battery life, and good fit. Furthermore, connectivity and the transparency mode receive positive remarks, with only a very minor concern raised regarding the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 9,507 reviews
  • Rated 2 out of 5 stars

    Airpod Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first but the AirPods case won’t charge and over heats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get the previous gen pro’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 pairs of these in the span of the time when they first came out, they have problems from factory like microphone issues and static sound above half volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem to always be low battery even when charging daily and VERY LIMITED USE. Not sure if i jist got a lemon batch or what. Ridiculous for the price. Also beeps randomly. Flashes orange constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would’ve returned them in time but the headphones was a gift for some & they are not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to LOVE them… but kept my pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE apple products! But I was excited to get these and before opening them I sat in the car to watch a video on all they did better than my AirPod pro 2 and the reviews said it was less sound than the 2 so I returned it 5 minutes after purchasing it, I’ll wait till the pro 4 comes out I think

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to be returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left bud barely works. Either no sound or barely any sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came late and now they broke a past return date. Let’s see what they say when i bring them in - they arrived right before Christmas. Broke yesterday Jan 24.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible, do not buy them. It won’t let me leave a zero star. Save your money and just buy the previous version, the new version sucks. All I hear is robotic sound, sounds like I am listening to a Terminator movie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Static, sounds cheap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't but these! lots of static, already went to apple and got TWO replacements- nothing helps!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchase a open box Apple accessories

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this airphones two times and all of them are always tied to other accounts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fit is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not stay in ears and have tried all of the ear pieces.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother buying from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received malfunctioning AirPods from Best Buy. Could never connect them to any phone. Went to geek squad and they said they couldn’t help, sent me to Apple. Now almost a month later still trying to get a repair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gen3 stink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design hurts the intertragal notch of ear. Never had the problem with gen 2 AirPods. I would trade if could

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod 3 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is really bad. They already broke and just missed the return period by 15 days. The case doesnt charge. Need a new case for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them because they wouldn’t stop making this painfully awful squealing noise in my ears. Ended up getting the Pro 2s instead and they are LEAGUES better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked well for this first month then, it starts acting up, not clear, can’t hear clearly until the left one stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Account was stolen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Account was stolen, said card was used at the store. When report to best buy manger, he refused to look up the cashier that processed the transaction to find how the person that stole the account was

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my airpods that says next day delivery its been 12 days i didnt get my order. Never ever ordering again on best buy… very very poor and worst ecommerce site ever used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods don’t hold a charge and you have to watch them while they charge bc they get very hot!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had them for a month in the case stop charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um well got these a month ago and the case stopped charging and I can’t return them because I’m past my 15 days. (:

    No, I would not recommend this to a friend