Customer Ratings & Reviews

Make the removable inserts that fit on the earbuds out of gel, so it fits more comfortably and securely in the ear. I’ve tried small, medium and large ones on the earbud, but none of them really fit securely and snuggly in my ear. That’s my only complaint about the product.

I never use before iPods then nowExcellent product

Great headphones and super easy pickup at Best Buy. Would def pick up here vs going to other places where you have to wait for Customer Service Rep

Awesome as always! Best Buy makes all my electronic purchases a breeze!

I FEEL BAD I FORGOT THE SALES REP NAME BUT HE WAS SO HELPFUL PICKING OUT THE RIGHT BUDS FOR MY HUSBDAND IN THE MYRTLE BEACH BEST BUY

This was a gift! The person was very excited and happy to receive the gift, they are going on a trip and will use the translation feature, as well as, the other benefits of the earbuds right away!

Great item’ I couldn’t ask for a better set of headphones

Good Sound, but doesn't do well on Zoom calls. Staticky, and hard to hear. Does not pair easily with Iphone 16 for some reason. Great sound, and love the option to ehance conversations for those suffering from hearing loss, but expected more.

Best experience with sales rep and over all product satisfaction

Such great customer service and the Airpods are excellent

Great customer service, clean store, and great a product!

They are not as good as the pro 2 in my opinion. The ANC is good but I had to get one bud replaced. I’m not really feeling the new shape either.

Great and solid I felt the upgrade from the pro 2s instantly specially the noise cancellation and the new improved tips fit the ear better

super happy with my purchase! I have never owned a pair of apple headphones and I love them more every single day

Upgraded from 1st gen Pro series. The difference is huge. Not sure if you already have the 2nd gen. I really enjoy these since I got them, microphone quality is very very good.

For thr most part theybare good. Been having issues with them cutting out during calls and trying to connect with other devices. I EXPECTED MORE FROM APPLE. Tried to return them thinking they might be defective but found out at store that the small return window had closed unless we spent more money on their geeksquad package we could have gotten 2 more months. How convient. Looks looks like I will hope for the best that the problem wirks itself out. No thsnks to best buy.When buying apple products, do you really get whstbyou pay for?

I regret the past 5 years of buying cheap ear buds. These are worth every penny and are nearly impossible to lose with the findmy ability.

Great product Purchased on sale Happy with the service and the performance of the ear pods Highly recommend

I was intrigued with the hearing enhancement and these don’t disappoint. I highly recommend!

Amazing. Used to be a huge Bose fan and had several pair of their earbuds but these are fantastic.