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Customer Ratings & Reviews

$274.49

Customer reviews

Rating 4.8 out of 5 stars with 9495 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, which is a standout feature. They also appreciate the comfort, good battery life, and secure fit of the product. Furthermore, the connectivity and transparency mode are highly regarded. The only minor concern raised by a small number of customers is regarding the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 9,495 reviews
  • Rated 1 out of 5 stars

    Wasn’t delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t delivered! I didn’t get the it, so just can’t review it. And I wasn’t refunded, so it’s really frustrating…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life and falls pit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are smaller even when I tried all the different adjustable ear thingies. But they won't even make it overnight. I just want my old ones back. I guess these threes were terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buds ripped

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earbuds rip so easily, only had for two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ouch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left one wouldn’t stay in my ear. It kept falling out and after three days it gave me ear aches. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a couple of weeks and then…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one just stopped working. I tried all the things to do to get it reset. Something either in the charging case or the right airpod itself that work get it working again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn’t receive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t receive my item and customer service did nothing about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste my time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying from this store again. I bought airbods and take me one month still waiting to resell it. I don’t recommend to another customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    buy something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with an iPhone but they are almost worthless connected to my windows laptop. They connect but the mic or audio control always has an issue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It makes a whistling sound that affects hearing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like these headphones; they make an unwanted whistling sound, and the volume goes up and down on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware new features work with new iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with some of the features advertised by Apple will work with newer model phones starting with Apple 15 and above. Otherwise I would have bought an expensive ear piece.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product! No longer charges after 20 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the AirPods Pro 3 from Christmas to January 15th and it no longer charges. Defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for bugs to be worked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible constant fading in and out despite all suggested fixes. Not an issue with my Airpods 2, so its not my device. They went back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my pro 2s much more, these ones Mae a loud popping and cracking noise when turned above 3/4 volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is horrible it don’t cancel anything I will be returning these very soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great until the left side stop loosing connection then I decided to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money on these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much smaller than the past ones. The X-Large tips don’t fit my ears. Basically they suck!!! Apple do better. Also sound quality is terrible!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe just unlucky, but defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after a week of use. Just blinks repeatedly when charging and doesnt connect or do anything. Garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so uncomfortable they made my ears hurt returned them I like my pro 2 better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late delivery and no customer service for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived late and best buy did nothing to correct the issue, do not order this from Best Buy if you want them on time as promised, Best Buy customer service did nothing to help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My information was stolen somehow and used to buy these.

    No, I would not recommend this to a friend