Customer Ratings & Reviews

For the price I really expected something spectacular, but was sorely disappointed by the sound quality and the reception of the AirPods. Also. Even with the small nubs I found them to be quite uncomfortable and found myself chasing them around when they fell out repeatedly.

its alright but could be better. not long lasting battery though.

Just like everybody said. They fall out of your ears :(

Earpiece does not stay in my ear easily even with changing sizes.

These headphones are a disgrace to the Apple name. The battery life is terrible. The left ear piece stopped working after a month. I bought another pair for my wife and she has had the same problems.

Had high hopes for these. After using them for a week they sound no better then the last version and even after trying all 3 size ear pieces they fall out very easy. You Bend over they fall out. I can’t imagine trying to exercise with these. I will be going back to using my old pair.

I was hoping the battery would last more it only last 4 hours

Great quality, but falls from ears .. had to push several times

Purchased these for the noise cancellation setting. Even with the feature turned on I can hear people talking around me. Not worth the price I would recommend the regular airpods. Also the physical controls are placed awkwardly so there’s no point in using them.

I purchased the Apple- Airpods on July 25th. They are currently not pairing or charging in the current case. I checked a co-workers set and it looks like the case is the issue, it won't allow me to charge.

The noise cancelling feature is legit... but they do not stay in your ears like the other generations do and they’re clunky to switch audio back and forth between them and the headset and speakerphone - it was a pain and I took them back

They will not stay in my ear. The sound is great and sound better then the first gen but these new pro will not stay in my ear. Tried all 3 of the rubber attachments with no luck. Suck they only give 2 weeks to return.

Kept on falling out of my ears while I worked out. I don't recommend them if you have an active lifestyle. It could also be my ears. I tried all 3 of the removable inserts. I had no luck. The gen 1 and 2 worked better for me.

Discomfort to the ear and they tend to fall out very easily.

product is great the service was awful. i won’t buy from best buy again

The audio did not work well within the first 3 hours of using them. I exchanged them for another one then returned them because I overall regret the purchase. Trust me they are not worth $250. But people will buy them still so that others know they have $250 earbuds in their ears.

Too big for ear even on smallest insert. There needs to be one more insert. People w small ears would also feel better with a smaller scaled unit. It just feels too big. Sound quality was fine. Wish volume control was avail w out having to verbalize.

When I used only one side if both sides my ears feel bad

Not impressed. Sound is basic at best. ANC is unremarkable.

Noise canceling was ok but the fitment was not there for me.