Customer Ratings & Reviews

Not bad, has a ticking noise though. Not a good sign early. My last pair had the same thing. It’s very faint but annoying.

Stopped working after 10days I’m so disappointed I don’t know If still have manufacturing warranty

Easy to lose having trouble with hearing in right AirPod never experienced this with my old AirPods

They are okay. They fall out my ear and not as comfy as the previous model. I like the previous model better.

I have no problem with the AirPods. I also got Apple Care. I received no receipt for it even though I was charged. I have no way to know if Apple Care has been set up for the Airpods even though I have called snd was assured another part of Customer Care would contact me. That has not happened and it has been several weeks. This is not the first time I have not had stellar customer service.

AirPods Pro are not comfortable. The price was okay but may not get the use because they are uncomfortable.

While i realize it could be just me, but the sales pitch does not match the performance. The only way that i can get these things to pause a program that i'm listening to is to pull the right side unit out of my ear. i find myself more often than not just using the wired earbuds that came with my iPhone. Seems to me that i've wasted $250 bucks.

My airpods (Aps) are terrible. I don’t think that all Aps have this problem I must have a refurbished pair because the little button that you click to turn the Aps on and off does not work. I lose signal while on my Aps or listening to music. Often the Aps just shuts off. I need to either return them and get another pair (brand new) or I need to get the other beats by apple.

I’m sorry but if it wasn’t for me being out of town and passing my return policy dating, I would have returned these headphones. It’s very hard to keep them in your ears when jogging or really any activity. I wish I would have kept the old headphones from apple. DO NOT BUY!!! It’s better to keep the original!

Only problem that I have is The left earpiece it’s not recharging properly

Tried my friends prior to the firmware update that reduced the amount of active noise cancelling. Now I can hear constant hum and other noises when traveling, when there were none prior to the firmware update. The only reason I purchased these was for noise cancelling and now they are just very expensive headphones.

They don’t stay in place, they come out of ear easily. I tried the 3 different sizes of the ear pieces that come with and they all come out easily. I couldn’t return them be because the 7 day after purchased had past. The first generation of AirPods are much better. I have 2 pair and I love them. I thought the pro were going to be better but they are not.

Old AirPods feel better in the ear. These will fall out especially if you sweat or if you’re in constant movement.

Excellent sound quality and comfort. Easy to set up and noise cancelling works great

This was not what I was expecting it to be. It’s not loud enough and it kept falling out of my ears.

Dislike. Not comfortable for a long time and noise cancellation is unsafe while driven or working conditions.

The light doesn’t turn on and it won’t charge my airpods

Works well if you can keep from getting them wet. The first time they touch water they are done!

Better then the previous version and the sound cancelation is great

Sound quality is equivalent to a 40 dollar pair of ear buds. Highly uncomfortable. Tried out all three sizes and they still want to slip out of my ear. But hey people don’t buy Apple for the quality anymore. They buy it as a fashion statement. Go ahead and let yourself get swindled if you love Apple