Customer Ratings & Reviews

Ok. So I do have to give the girl at the AT&T wireless store at showplace drive in Naperville some props here. I got a new unlocked Apple Watch 6 as a gift unfortunately after 2 phone calls (1 hour plus each) and the three people that promised they solved the issue from AT&T customer support. She was able to setup the watch in under 15 minutes. During the downtime she asked if I had an earbud set, when I said no she quickly broke down the need in order to fully utilize the Apple Watch. I got “SOLD”on Airpod Pros in 30 seconds for $249.99. Luckily, for myself I have been a Bestbuy member for a while and usually cross check their website before buying any electronics. Sure enough Bestbuy had the same exact Airpod Pros for $184.99 plus tax of something around that number. So I purchased them online for in-store pickup same day. I got to the store perhaps 20 minutes later and they had them ready. So thank you Bestbuy for that one. In terms on the earbuds themselves they are amazing with Apple products. Syncing via Bluetooth is as smooth as it gets. The noise cancellation is great, as well as the ability to turn it off to a pass through mode. In terms of sound quality I think they sound great for both music and movies. Clear bright high tones, and better than average low hertz bass tone. When I compare them to similar products on the market currently I struggle to find a better product for the money (which I will rarely say, this actually may even be the first time) I will say this about an Apple product.

I love my new AirPods Pro. They come with 3 different sizes of rubber earbuds to ensure that they fit snugly in your ears. The battery of the case might not last as long as the previous generation’s, but the battery of the AirPods themselves definitely last longer. They can also function from slightly further distances from your phone than the previous generation could. Something that did initially throw me off and that took some getting used to was the fact that the AirPods are placed into the case facing the opposite direction than the previous generation. Sorry if that sounds confusing, but you’ll see what I mean when you open your case. The case has a landscape configuration as opposed to the previous generation’s portrait configuration. The case is also ever so slightly bigger than the previous generation’s, but that doesn’t bother me much. The AirPods now have a nearly unnoticeable button on each of the stems to answer a call or to get Siri’s attention, replacing the double tab action used in the previous generation. I have to say that my most favorite new feature of all however, is the noise cancellation capabilities. I often use the noise cancellation to muffle the sounds of the airplanes, trains, and ambulances that pass by my house at night. I’ve been getting much more sleep at night. In fact, the noise cancellation works so well that I slept like a rock throughout the entire duration of my neighbor using his firearm to put his elderly dog out of its misery. I had a hard time explaining to the police how I didn’t hear a thing.

Aside from all the memes about having the Pros versus the normal AirPods, these headphones are really worth it IMO! I got them on sale, so I think it was a great purchase. They are so light weight in my ears, I basically wear them all day at work without any issues. Charging them from 20% back to 100% takes about 25-30min, so I end up taking breaks with my headphones around noon. I work 8am-5pm and wear them 90% of the time with zero issues. The charging case is lightweight and small; easily fitting in your pocket without any bulge. Taking off the rubber tips are tricky at first, but once you grip them with your thumb and index finger properly, they snap right off. I’m happy they come with smaller tips, cause for me, they fit so much better versus the medium and large tips. Cleaning is a breeze!! If you notice any wax, they wipe away easily with an alcohol pad! My favorite part is the drastic change from transparent to noise cancelling!! The change is instantly noticeable! Now, using noise cancelling does drain the battery, so use it wisely…! Plus it’s so darn good, it could be slightly dangerous if your job involves a lot of communication. I’ve been caught a handful of times where people are telling me something and I can barely hear them, so I end up assuming the message is not for me. lol. All in all, these are perfect for the individual who is busy, on the go, talks a lot on the phone, gets a lot of messages, loves music, and is in and out of space calls. If you love Apple and have an iPhone, get them and don’t look back!!

I’ll make this quick These are light years ahead of regular AirPods and I hated those because they never stayed in my ears, these have never fallen out. ANC or noice canceling is superb especially coming from apple and the transparency mode is better than I’ve expected and I’ve owned a lot of headphones. Only thing I hate is the glossy case which will look like trash from scratches after day and there are no good cases or sleeves to protect them yet. The sound is amazing and they fit ok for me since they don’t really go all the way in your ear but I have weird ears so it would work better for others. If you buy these you won’t be disappointed even tho the price is too high but hey it’s a Apple product.

LOVE! LOVE! LOVE! Literally CAN NOT hear a thing with these on, it is actually pretty great to have that option when living in a busy household. Also, I don't know if the noise canceling cancels the noise for the person on the other end but I have not gotten any complaints while working from home and having background noise. So that's wonderful. I just wish they could create the PRO version without the earbuds.

Incredible sound from such small ear buds. I loved my AirPods, but these are even better! The noise cancellation is amazing, and the bass is impressive for the size. Also, I had to add EarBuddyz to my old AirPods to make them comfortable, and keep them in while exercising. The new design of the AirPods Pro eliminates the need to buy anything extra. They fit great, and don't move at all while on my long outdoor runs or indoor workouts.

I purchased the first gen the day they came out and I was extremely happy. They held up for almost 4yrs with literally NO ISSUES! The only drawback was the lack of features! THESE AIRPODS HAVE EVERY FEATURE YOU NEED! Pros: Noise canceling, touch to pause, play, skip, and rewind! You can talk to Siri the same as on the Xfinity remote. "Hey Siri rewind 10sec, hey siri skip song" Con: expensive af, but the update in features covers the pricing! I LOVE THESE

Love these headphones! I could never wear the standard iPhone type headphones because they didn’t fit in my ear. However, these headphones fit perfectly and stay put. The sound quality is great, and the noise canceling feature is excellent too. Maybe the best part is how they seamlessly connect to the iPhone/Apple Watch. Instant connection without having to do anything more than put them in your ear. These are expensive, but I think they are worth every penny.

As the owner of the original AirPods, I was cautiously optimistic about the new AirPods Pro. I nearly decided to go with a competitor before I pulled the trigger on these little guys. I'm thankful I did. They fit great. They sound great. The noise canceling is great. And the battery lasts a long time. At this moment I would highly recommend the AirPods Pro. We'll see if that holds in the next few months.

In 15 years of Marriage I have struggled and failed to get my wife a gift that she really loved and got excited about.... Until this Mother's day. On a whim I picked these up for her to replace her gen 1 Airpods which were wearing out. She has always had trouble with earbuds fitting but these fit perfect. She loves the noise cancelling and pass-through features as well. They are pricey but not too bad compared to some competitors. Over all a big win.

Love these. Super easy and lightweight. Don’t hurt you ears and very comfortable

I think headphones/ear buds are a personal taste what I like may not be what you like. I would highly recommend these, they are expensive but worth it to me. The transparency mode is great you can listen to music but still hear your surroundings. The noise canceling is incredibly All you can hear is what you’re playing. These fit my ears, they stay in place even when I’m running. The sound quality is excellent too.

I have some Bose over the ear noise cancelling headphones so was not really sure about getting these. Wow I am really glad that I did!! I live the ease of use with these switching between my iPhone, iPad Pro, and Mac Mini. The fit is great and sound is great too. They are not quite as robust as my Bose but it is apples to oranges comparing ear buds to over the ear headphones. I love using them to talk on my phone with too. I highly recommend these!!

Easy to setup, Easy to use. The fitment is really nice and secure. Love the bass and the noise cancelling option is very nice when you just feel like zoning out!

My reference point is two different pairs of Bose WIRED in ear headphones which I found superior at the time to every other brand I tried. These AirPod pros are worth every dime! Period. My son has had the original AirPods for three years and loves them. I asked him about the difference between his and the pro model and in HIS opinion, it was the noise cancellation option and how fast and easy it was to switch to “pass through” mode so you CAN hear people speaking to you. The first day I put them on, I was standing next to a very loud window air conditioner and within seconds, I thought the AC had turned off! I actually reached to touch the controls. Incredible. I’ve now tested my sons original pods back to back with the pro model on the same songs. The difference is DRAMATIC. Much richer sound and deeper bass by a huge margin. I was also trying to replace an aging plantronics headset at the same time and boy do these deliver! I can hear people better than ever on calls and they can hear me like I’m “in the same room” with them. My ONLY potential concern is discomfort after a couple of hours in my ears. There are 3 sizes of ear inserts included and I’m the middle one. After a couple of hours, I really know they are there and want to take them out for a bit. This might be just getting used to them and the issue will go away. I find the original pods SLIGHTLY more comfortable because they are “looser” in my ears, but this absolutely reduces the quality of the audio dramatically. Yes, I wish they cost $100. But rarely do the best things cost the least unfortunately. I’m very pleased with them and I feel the higher price was totally worth it to me.

The sound quality is very good. Not the best but very enjoyable. Battery life is okay. They charge quickly but lose charge quickly when in use. An annoyance is that the case will not continue charging above 80% if it doesn't think it has enough charge to get to 100%. My biggest annoyance is with the earbuds. They do not stay in your ears. After about 10 minutes of use they start to slip out. You have to constantly push them back in. You can't eat anything because your chewing will push them out. I won't be getting another set.

The sound is incredible. I’ve tried multiple buds in the past and all met with less than satisfactory results. Either inconsistent bass (Raycon), too fragile (Bose), or annoyingly heavy in the ear (Sony). They stay in with a great seal, they wont move-when I bench or squat, many have fallen out. It’s aggravating. I spent the extra $75 and got the best earbuds I could buy. I’m really happy with this purchase.

I had the original Airpods and it was time to upgrade because their batteries were pretty much shot after using them for two years. So I was debating whether or not to upgrade to these or the Airpods 2. Ended up choosing the Pros because the extra features. The fitment test is kind of useless *for me*. It told me that I had a good seal with all three sizes. So I basically just had to go based on feel. The smalls and mediums both felt good, but the larges inverted themselves when I pulled them out of my ears. So I went with the mediums. Obviously the fit is subjective; I just thought it was weird that all three sizes passed the fitment test. The stems are shorter than the regular Airpods, which is nice because sometimes I'd knock the originals out of my ears while working out and stuff like that. This is no longer a problem with the Pros. They're just short enough that my shoulders don't hit them. HOWEVER, since they now have rubber tips, I've noticed if I'm wearing them while chewing they will consistently slip out of my ear canal. This wasn't an issue with the originals because they didn't actually go into your ear canal to begin with. I was a little skeptical about comfort because normally I hate rubber-tipped earbuds, but these don't go too deep so they're still pretty comfy. They just aren't super secure, and I can't go up a size because then the tips invert themselves. Transparency mode is awesome because I like to be able to tell what's going on around me, even if I'm home alone. It's basically playing your surroundings into your ears though, and sometimes some sounds are a little over-exaggerated. But still, it's a great feature. I don't really use the noise cancelling except for when I'm doing dishes and then I only have one side in. It works. I could see how it would be really nice for people who spend a lot of time in coffee shops or on airplanes. I almost never use normal mode. It does provide the best sound quality of the three, and it does sound better than the normal Airpods because you get more sound isolation with the rubber tips, but it's still not amazing. If I'm in a music listening mood where I'm not going to be doing anything else while listening, I'll throw on some regular headphones instead because they sound much better. But the Airpods' sound quality is perfectly fine for when you're doing other stuff and not too focused on sound quality. If you don't care about convenience you can get MUCH cheaper headphones, like the Philips SHP9500, that sound much better than the Airpods Pro. I've always felt that Airpods are about convenience, not outstanding listening experience, and I still feel that way about these. They're super small, and now they have wireless charging, noise cancelling, transparency mode, and they pair relatively easily. They don't sound awesome, but they're good enough, especially if you're just coming from Earpods anyways. They're like the best all-purpose headphones. Also on the connection note. The initial setup is super simple, but I still have some issues with them every once in a while where I have to go into bluetooth settings and tell them to connect. Oddly enough, my Logitech bluetooth speaker and my JLab bluetooth headphones do not have this issue. You just turn them on and they connect. The new chip in the Pros is better than the original Airpods, but for whatever reason Apple still hasn't completely ironed out the connection issues.

I bought these to replace my wife's old AirPods, and she loves them! The noise cancelation is fantastic and they fit her ears great - she had an issue with a couple of pairs of in-ear headphones, but these fit her perfectly. The sound quality is excellent and I am very happy we gave them a try. The price point is a bit high compared to the original AirPods, but after trying them myself I think they were worth every penny!

It simple, awesome AirPods. Noise cancellation, great, hear outside noise, perfect, easy connectivity, great, comfortable to wear and stays in ear while jogging