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Customer reviews

Rating 4.7 out of 5 stars with 1438 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,438 reviews
  • Rated 1 out of 5 stars

    Didn’t work after 1 year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used about 10 times. Product wil no longer sinc to phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never want to buy from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for and best buy claimed that fedex lost my package and refused to resend another one to me. Never want to do business with best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hmmmm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the case . Thought it was everything ! That’s the way it looks in the pic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Airpods, just the case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has no Air Pods. It's just a charger. I hope Best Buy fixes the description to clarify that it is JUST A CHARGER.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t Connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I lost my charging case and I couldn’t connect them to my old airpods. There wasn’t a youtube video I didn’t watch or an apple article I didn’t read. With the corona situation I couldn’t go to the apple store for assistance but maybe they would’ve been able to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit airpod 3rd gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Producf description says all generations of airpods. 3rd generation does not fit. Cant figure how you screw that up on the description

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok item just didnt need to be sold the extra case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make shute it works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it and it didn’t work so I had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better labeling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was buying air pods. My mistake but should make bold CASE ONLY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no use for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was meaning to buy airpods kind of annoyed this was the first thing that came up, i have no use for it and she was pretty disappointed when she opened and empty case christmas morning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it connected to my phone and I was excited cause I can finally use this set again. It connected to my phone and appeared on my bt devices. When I tried listening to music or even manually connect it wouldn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fake airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fake AirPod case don’t even wanna pair and I scope things out with my old AirPod case that broke the trash can logo inside of it doesn’t match don’t waste ur 70$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure I anyone had the same issues as mine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My existing Charging case went bad so I purchased new one but new one was over charging and become very hot. So I returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please explain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy said it was a open package but did not explain it was a return and the case was scratched badly. It also was missing the power cable in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the case and not the AirPods with the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Silly me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just the case thought it was the AirPods for my daughter’s best friend for Christmas guess I messed up that one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t connect to my phone should Have bought a new case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disppointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son used his case at work. The case opened and one of the pods fell out snd was lost!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in apple. I switched from beats to these and it’s not comparable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    XXXX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed that this was not more clear that this is just the case, and no earbuds!

    No, I would not recommend this to a friend