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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37775 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 37,773 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great fit, practical, and long battery life. Too bad they are so expensive because they really are great if you have apple products. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best Wireless Headphones I've Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair well will all my other devices and the sound quality is amazing for the size. I love that they work for about 5 hours on a single charge, and then you can pop them in the case for 15 minutes to get another hour. The case itself will charge them multiple times. I was not really impressed with the look at first, but they are east to handle. I don't have any issues with them falling out. The call quality is really good, and you can use one or both at any time. I wish they had a better option for controls. It really only has a double tap to use siri to manage the functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceded expecations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given how much I hate things hanging from my ears I find the airbuds super comfortable, easy to wear and barley noticeable that I have them in. Highly recommend. Yes these are not bose quality for sound but for phone calls, music, etc they do that job and work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good connection, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my AirPods and have used them almost daily since I got them 3 weeks ago. They get great connection, have really nice sound and are SO easy to set up (because there is no set up). The only issue I discovered was I used these at the gym, and I was on a tredmill that was along the front wall of the building. My car was parked outside in the lot on the other side of that wall. I had accidentally left my Bluetooth car player turned on, so my phone continuously kept recognizing it like every couple minutes and switching from the AirPods to the Bluetooth transmitter in my car. It really didn’t have anything to do with the AirPods besides what I was listening to kept getting cut out over and over. So, just keep in mind turning off other devices you may use Bluetooth with off your phone, or disconnecting the connection on your phone all together. The other issue I had was that I didn’t look into exactly how to turn music on and off, turn volume up or down or how to answer calls before using them. I would just recommend reading the directions because it doesn’t seem intuitive trying to figure it out on your own!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel great in my ears - I am a runner and have never had any issues with them. They sound amazing, and the battery life is great too. They charge so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Wireless

    Rated 5 out of 5 stars

    Best wireless earphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods are easy to use and connects to iphone flawlessly. Comfortable to ears for daily use and also hold tightly enough for basketball and running use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love these I waited to get them and regret waiti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would buy again and again. I waited almost a year to buy these I hate that I waited so long. Great, clear sound light weight and charge lasts

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really comfortable. The battery life on them is quite good and I love how the case also acts as the charging base. I have not had a problem with them falling out and even fall asleep with them in only to wake up with them still in my ear. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and use are a breeze and the sound quality is awesome. Auto syncing with your iTunes ID is a bonus. Battery life is great and I love the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good. They connect quick. Battery life is okay, definitely better than my pros . No issues here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    My son absolutely loves both the fit and the quali

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the size and fit of his AirPods. He is overwhelmed at the quality of the sound as well as the overall ease of use - pairing, connecting, etc..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to chorded headphones. The case/charger is handy. The AirPods sound wonderful, and I never have any problem linking them to my device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods are simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been going through headset after headset to find something easy to use & convenient with excellent sound quality. AirPods deliver on all fronts... it's unbelievable that the sound is actually better than the corded version. I would highly recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Wireless

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones! They connect as soon as you put them in your ears and they work great with my iPhone and Apple Watch. Plus they charge very fast and I love that they charge in the case. Every time I take them out of the case they're 100% charged. They also fit comfortably in my ears and will not fall out. They have the same fit as the regular apple headphones so if you don't find those comfortable or if they don't fit well in your ears, you probably won't like the fit of the AirPods. However, they do make little silicone wings that can be attached to the AirPods to give them a more secure fit in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My Life Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most amazing ear buds ever!!! I waited forever to get the AirPods because of the price, but I should have just bit the bullet from day one. I use them every day. I use them for hands free in the car, music at work and while shopping, my 8 year old son even used them one night when we were on vacation because a friend that we shared a room with snored so loud that he couldn’t sleep. I don’t know how I ever lived without them. Plus, if you happen to misplace them (which I’ve done twice) the Find My iPhone app will locate where there were used last. Such a lifesaver!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the AirPods. Great sound. Lots of base. Will not fall out of your ear. I wore them all day and forgot they were in my ear. They do get dirty. I wish apple would supply something to keep them clean. The only thing I don’t like is I lost the whole case once. I logged into find my iPhone to see if I could find them. It gives you the last known location you had them instead of the current location. The only time it gives you a current location is when they are being used. It would be great if apple could upgrade that feature. All in all they are great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stay charged for a long time and also drain very slow. The charge extremely fast as well. They sound great and fit perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Wireless Headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on both iPhone and android. Battery life seems great and love the fact the holder charges them as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound without the annoying wires!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I enjoy listening to music and podcasts I rarely used ear buds primarily because of the wires. I found them restricting and annoying. When Apple came out with the Air pods I liked the concept but was concerned about the sound quality. After they had been available for a while and the reviews were mostly positive I ordered a pair. 6 weeks later I was glad I did. The sound quality is fine, the fit is perfect for me and no wires! I rarely use them for more than an hour at a time and they fully charge before the next use. The concern about losing them is solved with the find my phone app, which works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 4 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of Apple AirPods. The 1st set I got, the right AirPods was glitchy and made noise. The 2nd set I got, both AirPods were glitchy. Since I heard really good things about AirPods, I decided to give it one more try. My 3rd set does work as advertised. The transaction process at Best Buy was very smooth.

    I would recommend this to a friend