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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37775 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 37,773 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    great for what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my airpods and i love them. They are everything I wanted and very easy to sync with my iphone. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Wireless

    Rated 5 out of 5 stars

    AirPods - Great earpiece product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience!!!! - Insert and automatically connected. - Charge ears and case also has battery charge for AirPods. - Fits very well in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super simple, fits great, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with the sound quality. Good bass from wireless earphones, good clear highs and decent mids. Pairing with an iPhone is as easy as just opening the lid. Battery life is awesome and the mic quality using it for phone calls is great. Not sure why other reviewer were complaining at the cost. Compared to the sky buds and other products from Jabar and Samsung, these at $160 is a steal. They fit great for me but not all ears are the same.. that's why there's a return policy. The dummies who complain about price and sound and fit or complain about how they look probably never bought them or tried them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my 18 year old son, who these were bought for! Con: can’t be too far from phone, from my who purchased- $160 is expensive for tiny earbuds that can be lost! Pro: wireless (obvious!), clear sounding, when take out of ear it stops playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, there’s wireless earphones that are sleek and intuitive to use and pair seamlessly with your Apple iPhone. The only thing is the charging vessel looks like a floss container and seems like it could be easy to lose. Other than that, this was money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, bass is a bit weak unless well into your ear. Don't fall out at all, surprisingly. Comfortable. Syncs perfectly with iPhone and MacBook. Syncs with Windows PC too, but then un-synced blue tooth connection to nearby iPhone and had to re-connect. Long battery life. Great for using them with phone calls too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You know you want them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems trivial that a couple of wires make a big difference but until you're working out or doing anything with the AirPods in and you don't have wires strung across your chest, you don't even know. A tap to the top answers a call and activates Siri, bravo Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are really awesome. I had concerns about them falling out or not being great for phone calls, etc. They stay in my ears FAR better than traditional Apple earbuds. Phone calls are as clear for both parties as talking into the phone. I use them now for car phone calls rather than the Bluetooth in my car because they’re so much better. They stay charged an impressive amount of time. I have Beats over-ear wireless headphones, but those are really only preferable to me now if I need major background noise canceling and/or am listening to music and want the higher quality acoustics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these and says she loves them. The one caveat is that she bought Insignia accessories to fit better and more snug so that she can work out with them. She recommends getting them for a better fit. Sound is great. Uses them with her Series 3 Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, they hold a charge very well, and quickly recharge when added to the case. The sound is good, and I haven't had one fall out while running or walking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Airpods are wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Syncing on an iphone is super easy. These stay in ear quite well. I play basketball and do other recreational types of activities, so I had to give these a try. They stayed in pretty well, just doing some drills, running up the court and what not. The sound is similar to the earpods. Excited to see what the new versions of this will look like. Apart from paying the extremely high cost for the airpods, it's well worth if you want to be hands free. I also use these during lifting, such as Olympic lifts and they hold on well. I'd recommend if it fits your budget!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are the best wireless headphones to date in my opinion. Great sound. They don’t fall out of my ears. The battery life is great. Love the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound is perfect. They are so easy to use and charge. The case is perfect as well. So happy I chose these. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Lightweight, great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to wear working out. Love the freedom of no wires connecting to phone. Quality is excellent and so lightweight you forget you are wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great if you’re not of get picky type

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I’m not too picky, but I can be if I look for the wrong. These are really nice to wear. It’s nice to check and see if still on, since they do tend to slip and all. But. Luke easily be fixed by putting some rubber earsock on there. I use hem while working out, running, anywhere else, no problem. They sound pretty good. That’s usually where I get picky, I like the sound. Any louder, I’ll definitely go deaf. Had a few choices along the years, can’t complain. Love the fact that they have there charger in a little box. Love the fact that they are trackable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but still missing something.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I love my AirPods. With that being said, I still have some expectations that Apple didn’t meet this time around. One being the ability to use gestures to turn down volume, switch song, etc. This technology I’m sure is available (see Google’s new earbuds). Also, the play/pause/Siri feature does not always work as it should. Other than that, sound quality and voice quality on songs are excellent and as with every Apple product, the integration between devices is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and actually feel secure in my ears, which was surprising to me. Good quality, which I expect from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great ear pods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods are nice. Battery life is good. Sound quality is great. Only reason not a 5 Star is they sometimes fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost Perfect...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most "Apple" product that has been released in years. Using them is "magical." It's the attention to detail...those things that make you smile as you use and experience the product. Pairing is stupid-simple. They work flawlessly. The case is functional and beautiful. Battery life is incredible. Call quality is amazing. Audio is great, though there are better sounding Bluetooth headphones out there. These have a surprising amount of low end for their form factor. Having no wires is hard to describe without experiencing. It sounds silly, but pulling one out and having your music or video pause automatically and resume after re-inserting it is genius! My issues are cosmetic. The Airpods themselves are not assembled as well as I'd like. The seams where each Airpod are stuck together is very visible and off slightly. This means that dirt can collect in this seam and be very noticeable to a person such as myself. Sloppy for an Apple product. Also, I think these should be priced at $149, not $169. Not a knock on Beat Buy, but on Apple. Even with the minor issues, I recommend these to any and everyone that asks me about them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air pods!! They are great when I work out as well as using them as a wireless headset. The sounds quality is great, easy to charge and holds battery life.

    I would recommend this to a friend