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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 37776 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers love the AirPods with Charging Case (1st Generation) for their exceptional sound quality, wireless connectivity, and comfortable fit. Many users appreciate the convenience of the charging case, while some find the price to be a bit high. Overall, customers are highly satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 37,774 reviews
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods for my wife as a gift. She loves them. They are super easy to set up and very user friendly and easy to use. The sound they produce is good and the wireless feature is the best part. They have decent battery life as well. I ended up getting a pair myself as a result since she liked hers so much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through several wireless earbuds trying to find a pair that would stay in my ear. I had seen the Apple AirPods and dismissed them as likely to fall out. This was due to my negative experience with the ear pods that come with the I-Phone. Much to my surprise these have been great. They stay in fine, I have mountain biked with them in and have had no issues having them dropping out of my ear. I like that you can double tap to access Siri. The charge time of the case and pods has been outstanding. It's also simple to have Siri tell you what % of charge is remaining for both. The sound quality is good for what I listen to. I also use them at my desk to make phone calls all day and the clarity on both ends of the conversation is very good. The only thing that I don't love is at times the Siri feature is annoying. if I mute the pods music to talk with a cashier or order coffee Siri is prompted and interrupts that conversation. It's possible I am not doing something correct in this scenario but that is the only downside so far. Okay I wish they were a different color...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best On The Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your searching for wireless ear buds to listen to music, Talk privately, Or just ask a question this is the item to buy. I listen to music at the gym, In school and when I’m out and about and it sounds amazing. I also use them to answe phone calls which makes it so much easier. The sound quality is amazing. The voice quality is amazing. The price is a little high but it’s worth it. I just bought my dad, gramma and Grandfather a pair for Christmas. They loved them after trying mine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting a long time for these guys and boy are they worth the wait. I ordered them with a 4 week back order and was pleasantly surprised when they arrived within a week. First of all... APPLE HAS DONE IT AGAIN! I remember my first iPhone and these AirPods felt a lot like that... they are seamless and almost too simple and that is the thing about most all Apple products that make them so amazing. They simply work the way they should. Open the case and they're good to go. I paired them to another friend's phone and you do have to use the connect button on the back but not a big deal at all. They really marry into your devices via the cloud and your Apple account. They sound excellent and are louder than expected. I've never run them or the case completely down and I use them all day. The only flaw I see in them is that they are too new to the average person, you get some looks especially when you're talking into them in a grocery store. The great thing is that they highly sensitive and I can almost whisper and not have issue with being heard over the line. One day we will look at people with cords and ask ourselves why?... I already do

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and the battery last for a long time. They stay in my ears very securely while running and working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    They are magical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several different bluetooth headphones for the iPhone. These are by far the simplest and easiest to use. Once synced (which takes very little effort) all I have to do is put them in my ears and listen to music. There is a noticeable lag between tapping the earphones and the selected action but it's manageable. I use them while exercising and I do not have a problem with them, I guess I don't have sweaty ears. Overall, the best purchase for an iPhone other than AppleCare+.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted these for a long time but wanted to get them from BB so I waited until they arrived at the stores. Well worth the wait. They are like all Apple products...amazing quality and performance! Outstanding for active people. Voice quality is awesome as is the battery life. I love the ability to use one or both. I ordered a glow-in-the-dark silicone skin to protect the outside of the charge case. If something happened to them I would buy them again the same day. Great job Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome ear pod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, easy to pair, the case is the best solution to not losing the AirPods Another great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about wireless earphones because my ears are uniquely shaped and I was afraid that the AirPods would keep falling out causing me discomfort. I think it happened once when I was adjusting my hair, but other than that I barely even notice them or feel that they are loose. Very happy with the purchase. Being a huge sceptic, I was very pleasantly surprised! Well done apple!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, we know they look weird. But they work great! Excellent sound quality. Stay in my ears really well. Voice transmission seems to be fine when talking; listeners say it is similar quality to other phone headsets. Power is long-lasting, and the case/holder/charger is a cool design and practical - makes recharging easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning I had read reviews and I was hesitant to buy this item. When I actually purchased this item I was impressed because everything I read wasn’t really true. Like for me the head phone fit perfect with my ears they never fallen. The battery was has been excellent as well. The sound was really good as well. Also if you lose them you could find them with the find my iPhone or iPad app. I really have no complaints with these head phones, I recommend this item to everyone,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Totally awesome in every aspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm at a loss for words. These AirPods are absolutely awesome! When they first came out, there was an extend wait to get. I decided to wait till the backorder died down. Now that it has I've picked up this pair. I subsequently picked up two more just yesterday. In describing how these are, words won't do it much justice but I'll try. Connecting to your iPhone is a breeze (or iMac or MacBook). Charging them even easier. They fit so comfortably in your ears, you don't notice them. You can exercise lightly or run cheetah style on a treadmill at speeds of 12+ miles per hour, they don't fall off. Good lord try shaking your head like a madman, they don't wanna budge. Take phone calls while they're on, sound is crystal clear. Comes with a handy case which charges when the earbuds are inserted. That's thoughtful, compact, convenient and just super cool looking. Everything is a pro, I have yet to find any cons. Pick up a pair soon, these rarely go on sale. Once I saw them at Best Buy for $149.99 ten dollars off regular price. But in my opinion they're easily worth $200 of which I'd gladly pay!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    What I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any runner that doesn’t want the sound to cut out during a run and no wires! I use these for running with earhoox* so they don’t slip out. I use these everywhere else with no issues of them falling out. You can wear one at a time or both together as well. Battery life is really great especially with the charging case. I really like the find my AirPods feature in case I misplace them they can be found using the app. I highly recommend these as they were recommended to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Works surprisingly well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on my third set of LG behind the neck retractable earphones and I continued to have issues with comfort and breaking them. While looking to get another pair, I ran into a friend who suggested I take a good look at the air pods. After some research, I decided to give them a try. My first concern was that they would fall out of my ear, secondly I worries about sound quality and lastly would they be durable and maintain a good charge. I can honestly say they haven’t fallen out of my ears yet, that being said I haven’t gone running with them on. The sound quality is great both for phone usage and listening to music. The design of the storage /charging case I have never had an issue with low battery life . My only complaint was the lack of an extended free replacement warranty being available. In all I’m very pleased with this product and it performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was apprehensive about these but over time the idea grew on me. These are by no means the best in terms of audio quality but they are better than expected. They just work. They connect instantly and are so easy to use when making and receiving phone calls. I love the fact that you can use just one or both and that through iCloud they sync up to all your devices. They charge faster than I thought they would. They also fit pretty well and have not had one fall out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good with Apple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little scared to get the Airpods because of the fit and the quality of the sound. But honestly after my purchase I did not regret. The sound quality is not like a Bose headphone but it was better than the lightening headphone. The connection to Apple devices is flawless, you open the Airpods case and just bring it close to your iPhone and it will automatically pair. This headphones does work with other device that are not Apple. Yes it is pricey but you will not regret.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +They are so light, and fit perfect. I forget I'm wearing them sometimes. Sounds really good, better sound than the corded iPone headphones. - I miss having volume buttons. The volume control is on iPhone or Apple Watch. Or you have to say, "Siri, volume up, or Siri, volume down" other than that I really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great for hands free driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of driving for work so need a reliable headset that is comfortable and drowns out road noise. AirPods connect to both of my phones easily (I have a personal and work Iphone). Before I bought my air buds I was using a Bluetooth headset that would only pair with one phone at a time which caused me to have to buy 2 headsets, one for each phone. It’s so nice to have one set that pairs with both phones. The sound is awesome for listening to music too! Great job Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Absolutely LOVE these!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are amazing!! I love how easily I can pair it to my iPhone, iPod and my iMac!! The sound is great and the distance from which you can walk away from your device and still hear your music, movie, audio book or whatever is pretty far. I was upstairs and went downstairs to the kitchen and had no problem listening to YouTube as I made my lunch. I also like that there isn’t that hideous dangling cord that gets in the way anymore!!A great purchase all the way around!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are so good. the sound quality is amazing, the fit is amazing and they are hassle free to use. simply the best

    I would recommend this to a friend
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