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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 79255 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent, frequently highlighting its impressive performance. They also highly value its ease of use, long battery life, and seamless connectivity. Additionally, the comfortable fit, quick charging speed, and classic design are often praised by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2511 Showing 50,201-50,220 of 79,255 reviews
  • Rated 4 out of 5 stars

    I would get this only at the discounted price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headsets are fine at discounted rate only in my opinion. I have had 2 of them and my spouse had 2 as well and the battery in the headset gave up around the 2 year mark for mine as well as hers old one. The other pairs are a year old so we will see if same happens in about a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gresham 400 gift card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my sister she loved them sasy to order online. And oick up was super easy was out of the store in less than a minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson's gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these Airpods for my grandson as his Valentine's Day gift. He loves them. Every time I talk with him, he has them in his ears. At this point, there are no complaints to share. Thank you Best Buy for actually having them on sale at the time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality overall as expected from Apple. Although the price is way higher than competing products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second time purchasing this item. Perfect for what I need. Easy pick up easy check out. Very convenient and very helpful staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective/Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/22/2019 Right air pod suddenly stopped working, then left air pod stopped working less than a month of purchasing, have to keep reconnecting, as well as case connectivity issues. Then a name was already attached to the airpods which they were unable to be named or attached as the owner, which leads to belief that they may have been refurbished and packaged as new. Best Buy could have received them that way. Never dropped, no water damage, it seems to be a manufacturing defected product or maybe a refurbished product. Doesn't look good coming from Apple being sold by Best Buy. I truly expected more of the product as well as the retailer. Truly disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costly. User friendly. Can hear very clearly. But it hurts my ear after 15mins of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with ios and also tried on Windows 10 for teams meetings, works flawlessly for longer meetings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient but at what price?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last as long as I would have liked. One side you can barely hear out of now. Battery life depletes pretty quickly now as well but I probably use them a lot more than the average person. My right ear constantly pops now because of them and the same thing happened to my friend. Not sure what long term damage they are doing. I would buy them again but recommend limiting the amount of time they’re in your ear per day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughters birthday and she absolutely loves. Great price too!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall outta ear a lot but pretty good for price ig.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earpiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in sound and mic, it is hard to do exercise with then because they fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, beyond my expectations. First time using wireless and they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but I suggest the AirPods Pro because there better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loved it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the AirPods they are very easy to Use and do not need to worry about wires getting all messed up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Way too much money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice but shouldn't cost this much hopefully it last for years to come apple making tons of money for these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well got them for my daughter she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Airpods but had to upgrade to newer version. Not a bad deal for the money

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well, better than the other in ear kinds I’ve tried. Wish the battery charge lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re AirPods. You can’t go wrong with AirPods. I dog the customizable tap control on them the most.

    I would recommend this to a friend