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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 79257 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent, frequently highlighting its impressive performance. They also highly value its ease of use, long battery life, and seamless connectivity. Additionally, the comfortable fit, quick charging speed, and classic design are often praised by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2768 Showing 55,341-55,360 of 79,257 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. My teenager has no idea what ‘generation’ they are. He’s just happy to have AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and in-store support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exceptional support from Andre in selecting the right product and completing the setup..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price at Best Buy, very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome. Purchased for.myself and enjoy them tremendously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to find when in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods ver 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed well. The earbuds work perfectly. This was a replacement and works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods, thanks to you too much for the time I got home and was going on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t connect after using less than a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter saved her money for a long time for these. Loved them so much for the few weeks that they both worked. Then the left one stopped connecting. Followed all the troubleshooting and still nothing. Called Apple and they couldn’t get it to work either. They were nice enough to send a replacement AirPod but just got it and I told them the left AirPod wouldn’t connect but they sent me a right one. Hoping it works but probably gonna have to send it back. Daughter is turning 12 Monday and is disappointed but hopeful this gets resolved.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 1st Gen Airpods with these 2nd GEN Airpods and it worked as expected. I didn't noticed any difference between the two yet. The new Airpods look identical to the old ones. If you already have one, I would not replace it. However, if this is your 1st or replacing a lost or broken one, these AirPods are not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this product again. My wife loves this product so much she has (2)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Till this day i still have them they working just fine and i work all day outside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple AirPods with Charging Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but worth it. Very easy to paired.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    very satisfied with timing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] it was a quick and efficient process and there was no problem in the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter for Christmas and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2ND GEN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I MAY BE OLD SCHOOL, BUT THESE ARE THE BEST FOR A GREAT PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good .like it but not great .bettry is good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant go wrong of course you get warranty and you can track them cant go wrong with Air Pods especially for teens always losing things they are trackable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several listening devices in the last couple of years. Have not found one that works me. Pleasantly surprised that a am loving my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, easy to wear. Hard to find if you mis-place them - even in the house. The 'Find My' doesn't work for just one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was fantastic. Really appreciated the sales person who ended up helping us. He helped us find everything we were looking for.

    I would recommend this to a friend