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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 79198 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 79,198 reviews
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    My go to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd AirPods. These fit my ears perfectly, easy to use. Charge time is fine. Have several buds and nice phones. Use AirPods most of the time. Music quality is excellent but for phone calls these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Never going back to wired headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely never going back to wired headphones, excellent quality sound and fits inside my ears perfectly. I was worried they'd fall out but that has not been the case. Love that they charge in charging case even when not plugged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods (2nd generation)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Apple AirPods (2nd generation) are fantastic for everyday use. They connect quickly, deliver clear and consistent sound, and are super easy to use across devices. The charging case is compact and convenient, making them perfect for on-the-go. Great quality and reliability—definitely a solid choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    What’s not to love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds. Sound great! Stay charged for a long time. Easily connects to non-apple devices too! Definitely recommend getting a case with a clip to keep track of them. So glad I got these to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear very clear. These are great. Great battery life and they stay in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buy excellent costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service. Store was out of stock so the employee ordered & had shipped to my home the next day. Ear pods are awesome fit well in ears easy contection, excellent sound & control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on Apple products to be on point. And the air pods did not disappoint. The sound is crisp and clear. They fit in the eat perfectly and the case that comes with them is a great way to keep them safe!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    works with Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to use even with Android Phone. Power lasts a long time. Pro tip- use one pod at a time to extend use time on battery. Switch to unused one when the first one gets low.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale with price match. Great value because of the sale price. Easy to connect to a non-Apple laptop. Auto connects with iPhone and iPad. Quality of sound is good. Battery life is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Sound great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express how good it is to be free of any wires. My old wireless had a wire connecting each ear and that would snag all the time. These buds stay in and have a great charge. So far never been anywhere near to running flat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Very comfortable in my ears, quick charging and battery lasts surprisingly long. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Strong audio. Very easy to use. Holds a charge for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Fits securely in the ears. Easy to Carry

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Best connectivity and sound, easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great. Easy to pair and the battery last a long time and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very useful headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The sound quality and battery life is better than I expected! Very easy to carry as you probably know! And that’s one of the most important features when it comes to headphones, to me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been a fan of wireless headsets, however the Apple AirPods changed my mind quickly. Easy to use, clear and they fit my ears. Charging lasts long and I use for travel and they have be a great surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time AirPod user. Really easy to connect to my iPad and iPhone with no issues. The hearing quality is awesome! Charging is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They’re pretty comfortable, don’t slip out of your ears, have great sound quality, and charge quickly. You can skip songs by double tapping one headphone or customize the action in settings. Sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Hands Free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love listening to music. I would use the headphones my phone came with all the time and it would always get stuck or caught on something. These help a lot. They are easy to use and connect and they charge super fast and last all day sometimes. The only thing I had a problem with was I didn't click anything and when I was on a plane it connected to a lady's tablet. I had to take off my airpods and hide it away.

    I would recommend this to a friend