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Customer reviews

Rating 4.8 out of 5 stars with 79203 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 79,203 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good as part of Apple ecosystem. Poor reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SKU is the wireless AirPods with Charging Case. So everyone is clear, this is the 2nd generation headphones that are wireless, but with the WIRED charging case in which you need to plug in a lightning cable. Battery life and audio quality are decent. Boost lower mid bass, may not be the most accurate, but give the impression of deep bass. Twisting them forwards a bit to get a firmer fit in the ear emphasizes the bass and also points the front mouth. Outgoing audio quality for calls is ok. Not great. Not good. But just okay. Barely acceptable. The other end picks up random noises, and has somewhat softer outgoing audio than better headphones for calls. Also, the audio connection drops quite a bit, so that when you think you're talking to someone, you no longer are. The audio has reverted to the handset/phone. It appears this is due to the sensor that detects being in the ear being too aggressive always thinking the ear pods have been removed from the ear, or maybe due to a defective set. Also very annoying is the fact there are virtually no controls on either side, so that to raise or lower the volume, skip the track or repeat a track, you need to take the phone out of your pocket. The Galaxy Buds allow you to skip forwards, repeat or skip back, adjust volume and play/pause by tapping the touch pad on either ear. If you make a lot of phone calls, the Plantronics Voyager Focus is highly recommended. It has intuitive controls for call control and audio control, has selectable ambient noise cancellation, has a boom noise cancelling microphone, has on head/ear detection sensors, and a very easily accessed and intuitive microphone mute button on the boom. It is a bit bigger though. For those primarily worried about call quality, the Plantronics M104 has a passive/active noise cancelling mic with a really long boom, and only covers one ear to make it most road/drive legal. This one has the best audio quality in and out (ear piece and while speaking to others) but is mono.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are very easy to pair to your phone. All you have to do is take them out of the case and they are ready to go. I also like how the earbud stays in my ears. I’ve never liked earbuds that went into my ears as they have always cause discomfort. Battery life is decent but not the best. You can get about 4-5 hours out of each charge.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved apples headphones, they fit my ears better. So the airpods were a must even though I have a samsung phone it still pairs with Bluetooth. Best buy was nice to price match them with amazons prize, very happy about that. Overall good choice of buds. I do think a case is good to get i got one from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work with good sound and good connectivity with phone quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones and fashionable. Long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Air Pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I did not think that they would fit my ears comfortably. After trying them, they fit well and the sound is good. I have no complaints about the sound quality and they paired easily with my iPhone 14.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Work well for the most part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros are battery life, ability to use one pod at a time and they sound fine. Cons are they don’t always connect to Apple products immediately like they should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing to go headphones for different activities like school

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair and i love them, they dont fall oit of my ear and i can actually hear. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 4 out of 5 stars

    Great as a gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Airpods for my girlfriend since she broke her previous non-apple earbuds. My girlfriend loved them, she uses them very often. I cannot really say much about cons and pros because I have never used them and I am honestly super picky with earbuds. But connectivity wise, they are amazing, they are as light as everyone says (I couldn't feel them in my ear). Sound is alright i guess, didn't impress me, but to each their own liking. I'm more into higher sounds although I'm no audiophile. But overall it seems to have amazing connectivity and it fits great in small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the AirPods through the BestBuy.com App and they were sent to our home within a few days with no shipping cost. Great product by Apple that work extremely well. Charge lasts a long time, and the charging box fits easily in your pocket. Works with iPad, iPad Mini, Macbook, iPhone, etc. Not sure about how they work with non-Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Very convenient and compact, Fast charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great AirPods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and price. Easy to use and charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old first gen AirPod lasted me 3-4 YEARS had to upgrade because they broke down this month , so far great quality no Bluetooth issues battery life is flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Fits well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of trying on different wireless options, I’ve decided to stick with this due to the ease on fit. The other ones I’ve bought, tried, and returned had those ball ear attachments which were difficult to deal with. This doesn’t have all the bells and whistles of the Pro, but if it doesn’t fell well on your ears then what’s the use of it! Would prefer a waterproof version with this fit especially for my running where I tend to sweat a lot. It’s pretty basic. Doesn’t have all the button gadgetry of a Jabra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery lasts 3 hours. good sound and quality. just make sure the case is charged

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods sound fantastic for their size, and the battery life for the AirPods alone are great for their size, the charging case battery life is actually 10 times better than the AirPods battery life to me the charging case stays charged longer than the actual AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit , great CLEAR sound , VERY fast charge .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best earphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery life, clean sound, great for exercise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my best friend i love them . Sound quality is great works just as i want . Battery last longer. I would recommend a friend

    I would recommend this to a friend