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Customer reviews

Rating 4.8 out of 5 stars with 79204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 79,204 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Convenience overtakes quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the easiest headphones to use ever made. And the most reliable. Never leave the house without them anymore! You can get better quality sound but you’ll never be able to get this convenience. You can’t go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase and Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent and the charge lasts plenty long for work or house work. Easy to connect to multiple devices as well. Would recommend for anyone looking to upgrade their current headphone setup.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and have had no issues with them! Connecting them to the phone and iPad was very easy and sound quality is good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good alternative to the pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great design. More comfortable than the air pods pro. Battery life is better than the first generation. Highly recommend for cheaper alternative to the pro

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Incredible wireless Airpods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had wireless ear buds before and these are incredible! The sound is great. The balance of bass and vocals are very good. I was worried that they won't stay in my ears during jogging and walking. They fit snug and they are comfortable to wear without falling out. Very happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent sound quality and hold a strong battery life. I’ve been able to use them for hours without needing them charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i did have to swap out one side for not working because there was a lying screeching sound these headphones are actually good. Not worth the $170 because many people have had complaints with certain sides not working but other than that the sound quality is good, light weight, very fast charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things! I use them A LOT more than I expected to. The charge lasts for a lot longer than I expected as well. Very easy to keep clean and the charging case stays closed really well, even on my keychain, so I really don't worry about losing them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Generation 2 AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this generation of AirPods. They fit perfectly, crisp sound. Great buy !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quality of the airpods are great and they charge pretty fast. It seems to have a software problems as it take numerous amount of times to connect and usually leads to me having to disconnect them completely and reconnect to finally be able to connect. This is my only problem otherwise its a good accessory to have. It may be a me problem but it seems that it doesn't fit very well in my ears, forces me to kinda just make them fit all in all its good quality of sound and built makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good AirPods at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods work great for my purposes which are listening occasionally to podcasts, short how to videos, or other things that don’t require a lot of time. They sync and configure well, provide good sound and can be purchased at a good price since they are the older version. It would be nice if AirPods could be somehow configured to the ear since they fit great in one ear, but not so much in the other. Another good thing about them is you can hear conversation and activity around you but that is not distracting. Gives you a sense of awareness to your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had purchased these a long time ago. Perfect sound and convenient to use. I love Best Buy for their products and great customer service and support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Should have bought sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated buying AirPods for myself because I had doubts about how they would fit, seeing as how the wired ones hurt my ears after a while. But these have been amazing - they don't slip out of my ears, they hold a great charge, and the audio is fantastic. Definitely recommend for convenience and value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great product at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on black Friday and the price was basically Costco's price right now. It made deciding on the wireless charging case an easy choice. Fits well in my ear ... flaps? Find? I don't know what they're called, but it sits well there. Call quality is always amazing and battery life is solid!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister is very happy with this gift. Good quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect gift for the wife.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these apple AirPods for my wife as a birthday gift. She has been using them daily and loves being fully wireless. She uses them for Zoom calls, phone calls, streaming movies etc. Battery life is awesome and charging is seamless and quick. Happy wife happy life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great. Very professional and knowledgeable. I love my ear buds. The only odd thing is that when I use them it comes up on my phone as Allie's earbuds. Allie is my neighbor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally Went Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thinking about true wireless for some time and decided to go with these after reading about many other brands having issues connecting with iPhones. So far, no issues at all with connecting to my phone, works every time. Also like that I can pair with two devices, but wish it were more. Only small complaint is that getting them out of the charging case is a bit difficult. Also not happy about lack of volume control - you have to use Siri - but not that big a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, fast charging and long lasting. pods don't always give notification of remaining charge available

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will always be one of my favorite purchases! Love the sound and how long they stay charged!

    I would recommend this to a friend