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Customer reviews

Rating 4.8 out of 5 stars with 79206 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 79,206 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lasted a month, replaced, issues again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair last year, less than a month later they had issues with charging and they disconnect out of the blue. When I took them in for service, I was told that many others are having this same problem, as there was a defect in the first manufacturing wave. They replaced them. They worked good for almost a year, and then the microphone stopped working. I took them in for repair, and was denied as they appeared to have liquid damage, even though I never got them wet. They asked if I used them when I work out, and I said yes. They said that was the issue, they are not water resistant. I was surprised, as very cheap headsets are water resistant. Since they sound great, connect to all my Apple devices, and are easy to use; I thought I would give them one more try. I bought a new pair, not using them to work out, however, they are having issues again connecting and charging. I have talked with others, and they are experiencing the same thing. So, it does not look like Apple has fixed the original issue. Apple quality has really gone down. So disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love these pods!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always preferred the 2nd generation compared to more recent versions or the pros. Fits perfect and long lasting charge.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Apple air buds!! You can hear really good snd loud!!! Easy hook up to my iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound canceling works perfectly battery life is also excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied. Easy to use. Good battery life. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Apple...Nuff said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are exactly what they say they are. So light, you will forget you have them in your ears. They stay put and connect as soon as you put them in your ears. Had the first gen Air pods and these raises the bar!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Really great, but not for android users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of the sound and the weight of the airpods are great, as well as the fact that it fits in your earswell and is practically weightless. the only issue is that it pairs perfectly with iphones and apple products only. If you have an android, don't get it- it always disconnects and connects on its own and doesn't offer an of the capcbilities it has with apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Really solid ear buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but sound quality is good, easy to set up, and by far the most comfortable ear buds I've every worn. Pleasantly surprised to find they do stay in my ears just fine when I'm working out. Got a great price thanks to my Totaltech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. They may not be best sounding in the market, but the ease of use and length of battery is great. I did not like AirPod pros. So went back to these and are the better option for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earphones for the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my AirPods when I’m on the go. I no longer have to deal with getting my earphone wires getting stuck on the seatbelt or getting stuck causing my phone to drop while working out. Great convenience and worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    New AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. Clear, easy to connect, very reliable. Better than a hearing aid...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality easy to use and holds charge for a while

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    True Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! Now I know what all the buzz has been about. I tried the Pros as well but this model is more comfortable, in my opinion. The sound is amazing and a single charge lasts a long time. I Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, good sound, battery life excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound and practicality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! My daughter loves them, as she worked quite a bit to save up for them. Good sound and they stay in her ears pretty well. She now fits in with the other cool kids.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easily also super easy to find if lost listening quality is awesome as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality wireless headphones. A bit expensive but worth it if you have an iphone. Sometimes have connectivity issues with one bud not playing sound, and requires placing both back in case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    2nd gen vs 3rd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't personally attest to this purchase, except that my child likes them. It has been the first set of ear buds that she likes wearing. I agree as I have 3rd gen that fit the same way. I have tried the 2nd gen briefly, and I can not tell the difference between 2nd and 3rd in regards to performance. If you're not an audiophile, with an ear, save your money and get these 2nd gen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods over the pros… stay in your ear and battery power last longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods! They last a long time after charging, and they have great sound quality as well as microphone quality. The only criticism is that they tend to fall out of my ears more than I’d like.

    I would recommend this to a friend