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Customer reviews

Rating 4.8 out of 5 stars with 79211 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 79,211 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer and Awesome Salesman Eric!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my re-purchase of the airpods 2nd generation. I originally had a pair a few years back, yet sadly lost them. Then finally decided it was time to re-purchase. I went to my local Best Buy (Riverpark location) and was helped by Eric. He was very friendly, and effectively prompted me through out the purchase. His help is/was greatly appreciated, I was in/out in no time, as well as all of my questions being answered !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. Not sure why it took so long to get. Not perfect sound but still great quality. Ease of use with multiple apple product abs pc is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are the second generation with the charging case. I am not the person who needs the wireless charging case and as far as sound goes, these are enough for me. While they are not necessarily noise canceling they are great for bass boosts and serve their purpose while being lightweight and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the pods. They stay in the ear just right and the sound quality is awesome. They are not meant for noise canceling as i can still hear things going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hey Siri !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated model definitely has more battery life. Sound quality is decent for music but for hands free conversation they are incredible plus they are a great accessory for your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for everyday use. I purchase these for my teenager to use at his leisure. He loves them they have great sound are small to fit in his pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Wish I bought these sooner!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!!!! I take them everywhere I go now. I use these when I make calls and it's nice not having to untangle wires. These are pricey but you get Apple quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my original pair. Had to re-order. L the quality is great and fits my ears perfectly. The cost makes them more than worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase, was reluctant to try the air pods due to fear of losing them. They stay in your ears well and sound quality is great. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods… Convenient to charge, convenient to carry an epic and it sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worthwhile purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a birthday gift for my mom. They are very easy to connect and use. They are comfortable in the ears and provide great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Some of the ear buds is that when you only use the left ear and leave the right ear in the charging case it will not work. This one work whatever ear piece you use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sounds and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair that I’ve purchased they last and sound great. Just wanted an upgrade and I like the fit on my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Seamless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods were a seamless fit in my ears, and the product connects super quickly to your apple devices. I can quickly switch between my computer and my phone without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good set of wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife to use with her iPhone and iPad. She really likes them so far. They were super easy to pair. Being able to see the battery level of the AirPods and charging case when you open the case is a nice feature. I took away one star because you can’t change the volume level with the AirPods themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a pair of AirPods before and these are great too! I don’t use headphones often but love how easy they are to connect and how long the battery lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Love the connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gen 1 and I love the connectivity, just upgraded to Gen2 now.. looking for better deal on pro though.. These are superfast and great with portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    BBYBobbie

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds with great sound. Easy to wear anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 set of AirPods as a Christmas present, and they are excellent. Great sound quality! Easy set up and versatile. Would buy this product again. Best product on the market!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods a good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds and have been using for 10 months without any complaints or issues. Good Value

    I would recommend this to a friend