Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 79131 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 79,131 reviews
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! I had this on Black Friday to be ready when my actual ones fail. I know they have a life (between 1-2 years) so when they die I’ll have the replacement, just can’t be without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are how I expected they even survived being in water with the shower running for 5 seconds and they still work how they did before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them. They sound wonderful and I love that I have a GPS so you can find it if you lose them with your iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Charging indicator on the outside

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy the 2nd generation AirPod. It doesn’t have a charging light on the outside. So if your magnetic charger doesn’t have an indicator light then you will not know if the AirPod is charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cute but tricky

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep dying every 20 mins & won't connect to my phone most of the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells defective products

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy sold me defective AirPods - after buying them I kept them in the charger overnight and charge lasted for no more then 10 minutes. I brought them back to the store they refused to except them back. No more shopping for me at Best Buy’s

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MAD CUSTOMER

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double it a used one, same as my order of washer, Best Buy shipped it three time but all "3" had broken parts, malfunction, and dent. This air pod cannot full charged. Void to get store credit as everything ordered by that store credit was used defective products. I have more than 40 calls and CSR opened more than 6 cases primary case numbers. Brand NEW was replaced by USED DEFECTIVE PRODUCT HAS NEVER SOLVED. WHAT HAPPENED? PINOLE STORE. YOU BROKEN MY CELL BUT CANNOT USED YOUR STORE CREDIT!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for Airpods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and the receiving party loved them! Would purchase again. Thank you Best Buy for a great transaction.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working in less than a month, it will charge up and both the ear piece and the charging case die in 5 mins, this is so disappointing because I lost my previous air pods and bought this one as a replacement only to break in less than a month, very unfair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Re’s Airpods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, connects automatically and best buys gives you 3 months free of apple music,news and tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a NEW item, but sold as NEW

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has nothing to do with the product. I purchased this as a Christmas gift. It was purchased to be brand new. The new packaging was clearly not present. There was a makeshift seal and the box looked like it been through the laundry. I’m livid that this was issued to me as a brand new item. What the… now I have drive an hour to the nearest store to return the item for a new one. Look at these pictures up close.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality!! beautiful and sleek design apple definitely killed it on this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice EarPods

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow those EarPods looks nice and my son love it to much to wearing all day long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an extreme. The either fit in an ear perfectly or they pop out instantly. There is no middle ground. In my case they fit just right. They gently nestle in my ear cavity without protruding into the ear canal. They are snug enough without being uncomfortable. They have smooth edges and do not irritate the ear. You will have to try them for yourself and determine whether the shape works for you. There is no other way really. The freedom they offer over the wired headphones is tremendous. They pair with my iphone flawlessly and instantly. I use them primarily for phone calls and call clarity is great. I also use them to listen to audiobooks and to watch videos over iphone sometimes. The sound is pretty immersive. I get a good range (30 to 40 feet) from the iphone if there is a straight line of sight with the phone. I paired them with my TV but they lose their oomph in terms of loudness/clarity. But my primary usage is with my iphone so it is a minor blip from my perspective. Battery lasts for a good 5 hours with non-stop usage. The charge-up time is relatively quick (an hour at the most). Overall, they are worth the price and will be a good companion with your iphone, provided they fit in your ear. Worth trying out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but extremely happy with the product and performance of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her AirPods. She uses for everything. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Sound Companion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EarPods 2nd Generation offer an unparalleled audio experience that seamlessly integrates into every aspect of my life. First, the sound quality is exceptional. Whether I'm immersing myself in my favorite tunes or catching up on podcasts, the EarPods deliver crisp highs, rich mids, and deep, resonant bass that truly brings my music to life. The clarity and balance of the audio ensure that every note and lyric is heard exactly as intended by the artist. One of the standout features of the EarPods is their effortless connectivity. With just a single tap, they seamlessly pair with my devices, allowing me to transition from my iPhone to my iPad or MacBook without missing a beat. The connection remains stable, even in busy wireless environments, ensuring uninterrupted listening pleasure wherever I go. Comfort is another area where the EarPods excel. The ergonomic design fits snugly in my ears without causing any discomfort, even during extended listening sessions. Whether I'm hitting the gym, commuting to work, or simply relaxing at home, the EarPods stay securely in place, allowing me to focus on the music without any distractions. Battery life is impressive, offering hours of playback on a single charge. The convenient charging case provides additional juice on the go, ensuring that my EarPods are always ready to rock whenever I need them. Overall, the EarPods 2nd Generation are a true game-changer in the world of wireless audio. With their exceptional sound quality, seamless connectivity, comfortable fit, and long-lasting battery life, they have become an indispensable part of my daily routine. Whether you're a music enthusiast, podcast aficionado, or simply someone who values convenience and quality, the EarPods 2nd Generation are sure to exceed your expectations. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Air Pods

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of experiencing the incredible AirPods, and I must say, they have revolutionized the way I enjoy music, communicate, and embrace a wireless lifestyle. These remarkable earbuds from Apple combine outstanding audio quality, seamless connectivity, and exceptional comfort, making them an absolute must-have for anyone seeking an unmatched wireless audio experience. First and foremost, let's talk about the audio quality. The AirPods deliver rich, clear, and immersive sound that truly elevates your music listening experience. The balance between crisp highs, well-defined mids, and punchy bass is simply outstanding. Whether you're rocking out to your favorite tunes, watching a movie, or enjoying a podcast, the AirPods ensure every note and every word is crystal clear, taking your auditory senses to new heights. But what truly sets AirPods apart is their remarkable wireless performance. With their innovative H1 chip, these earbuds offer seamless and instant connectivity to your Apple devices. The moment you open the case, a magical connection is established, allowing you to immerse yourself in your audio world without any hassle. The transition between devices is effortlessly smooth, enabling you to seamlessly switch between your iPhone, iPad, and Mac. The AirPods also offer an impressive range, ensuring a stable connection even when you're on the move. Comfort is another area where the AirPods excel. The earbuds are incredibly lightweight and ergonomically designed to fit snugly in your ears. They stay securely in place, even during rigorous activities, allowing you to move freely without the worry of them falling out. Whether you're going for a run, hitting the gym, or simply wearing them for extended periods, the AirPods' comfort is unparalleled. One feature that truly impressed me is the integration of Siri. With just a double-tap or a simple voice command, you can effortlessly control your music, make calls, get directions, or even ask about the weather. Siri's responsiveness and accuracy make it a handy companion, ensuring a hands-free experience that adds convenience to your daily routine. The battery life of the AirPods is exceptional. They offer up to five hours of listening time on a single charge, and with the charging case, you can enjoy a total of more than 24 hours of battery life. The case itself is compact, stylish, and equipped with a lightning port for convenient charging. The quick charging feature provides you with an additional hour of listening time in just a few minutes of charging, allowing you to get back to your favorite tunes without any delay. In terms of design, the AirPods boast a sleek and minimalist look that exudes elegance. They seamlessly blend with your style and make a fashion statement. The case's magnetic lid adds a satisfying touch, while the effortless pairing experience is a testament to Apple's attention to detail. To conclude, the AirPods are a remarkable piece of technology that has set new standards for wireless earbuds. From their exceptional audio quality and effortless connectivity to their comfortable fit and intelligent features, these earbuds provide a truly immersive and convenient audio experience. If you're looking to embrace a wireless lifestyle and elevate your audio enjoyment to new heights, investing in AirPods is an absolute no-brainer. With AirPods, Apple has once again proven why they are at the forefront of innovation, and I wholeheartedly recommend them to anyone seeking the pinnacle of wireless audio technology. Disclaimer: This review is based on my personal experience and opinions. Individual preferences may vary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Convenient Great customer service at pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Sound and Wireless Freedom

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the AirPods extensively, I can confidently say that they are a game-changer in the world of wireless earbuds. Apple’s AirPods combine cutting-edge technology with sleek design, delivering an exceptional audio experience. Here’s my in-depth review of the AirPods. Design and Comfort: The AirPods’ design is simple yet elegant, featuring a minimalistic white look that has become iconic. The earbuds are incredibly lightweight and fit comfortably in the ears, thanks to their ergonomic shape. They stay securely in place even during workouts or active movement, ensuring a hassle-free experience. Wireless Connectivity: Pairing the AirPods with your Apple devices is a breeze. The seamless integration with the Apple ecosystem allows for effortless connection and automatic pairing across devices associated with your iCloud account. Once connected, the AirPods offer a stable and reliable wireless connection, eliminating the inconvenience of tangled cables. Sound Quality: Despite their compact size, the AirPods deliver impressive sound quality. The audio is clear, well-balanced, and immersive. The integration of Apple’s audio technologies ensures that you can enjoy your favorite music, podcasts, or videos with rich detail and depth. Whether you’re listening to classical music or watching an action-packed movie, the AirPods provide an enjoyable and immersive audio experience. Intelligent Features: The AirPods come equipped with a range of intelligent features that make them stand out. They automatically pause playback when you remove them from your ears and resume when you put them back in. The built-in accelerometers and optical sensors work seamlessly to detect your actions and adjust accordingly, ensuring a seamless and intuitive user experience. Battery Life and Charging: The AirPods’ battery life is impressive, offering several hours of continuous playback on a single charge. The charging case provides additional battery life and serves as a convenient storage solution. With the ability to quickly charge the AirPods within the case, you can enjoy uninterrupted listening throughout the day. Siri Integration: Accessing Siri with a simple voice command is a convenient feature of the AirPods. You can ask Siri to play music, make phone calls, adjust volume, or get directions without needing to reach for your phone. This hands-free functionality adds an extra layer of convenience and enhances the overall user experience. Conclusion: The AirPods offer a compelling package of seamless wireless connectivity, exceptional sound quality, and intelligent features. Their sleek design and comfortable fit make them perfect for everyday use, whether you’re commuting, exercising, or simply relaxing. With long battery life and easy integration into the Apple ecosystem, the AirPods provide a hassle-free and enjoyable listening experience. If you value convenience, sound quality, and wireless freedom, the AirPods are a must-have accessory that will enhance your audio experience and bring a new level of convenience to your daily life.

    I would recommend this to a friend