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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 79252 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent, frequently highlighting its impressive performance. They also highly value its ease of use, long battery life, and seamless connectivity. Additionally, the comfortable fit, quick charging speed, and classic design are often praised by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2536 Showing 50,701-50,720 of 79,252 reviews
  • Rated 5 out of 5 stars

    These are the "in" thing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has these. My daughter wanted these for Christmas. I thought of no other place than Best Buy to ensure I was purchasing quality! They are great, work well, shipping was fast, my baby girl is happy and that makes me happy. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love them I use them all the time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchsse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great glad I went to Best Buy where the customer service was amazing and got them as a gift for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was so sweet friendly and nice helping me out looking for the best prices even looking in the open box items to see if it was something least expensive for the same great quality he was the best that’s why I love shopping at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than wired headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods pro because I hated the cable. I ended up buying these because I kept getting a headache with the AirPods pro noise-canceling feature. These are great Not a fan of the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect gift for my gf she loved thr airpods and they sound great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A better version of a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you weren't sure about Airpods, these are a better version of an existing product. The only negative is activating Siri through the airpods is awkward, but that will probably get fixed in a future update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great will recommend to a friend. Sometimes fall out your ears but other then that they good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apples headphones are good wireless headphones, just a little expensive though for what they offer I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods. They are perfect for what I need to use them for. Best Buy pick up is easy and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service with good prices don't miss the deals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    First earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes pop out, not the best fit, sound quality just ok - but to not have a cord? The best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when you listen to music is great. Nice quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unfortunately of the 10% whose ears these buds do not fit. I purchased the Insignia silicon fin and hook fittings. Those substantially improved the way the Airpods fit. But in the end, I had to remove the fittings to charge the buds, then put them back on every time I used them again. It was becoming obnoxious. Plus, I felt like I was going to lose the fittings. Aside from those issues, I put these to the true test - a half marathon. Because of the fittings, the remained stable the entire time. However, the sound quality slowly started to decline. The lows were a bit grainy. I felt the volume had pretty poor output overall. I was constantly listening at approx. 65-70% volume, where I would normally be around 50% on my JBLs or Jabras. Lastly, I did like how there were battery level indicators for each bud on the phone. But I noticed my left bud was at 2% and the right 100% after a full night's charge. This happened 3 times. I returned. I did not want the hassle or the regret of not returning for a more adequate pair of buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my airpodd

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods I have bout 2 more pair for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    2nd gen apple air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect to my phone better than my old ones did but they are expensive

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good headphones, they stay in course, they kind of stopped playing sometimes but mostly they’re fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great and I’m glad that I got them and my wife thinks it’s the best thing I’ve ever got her !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied! Wish it was more durable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Apple products! Loved the comfort and convenience. Not really for music listening, great for calls. Hope it had longer battery life, my previous airpods battery died after 2 years and had to purchase a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new AirPods. They are easy to take care of but must be carful they don’t fall out.

    I would recommend this to a friend