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Customer reviews

Rating 4.8 out of 5 stars with 79182 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 79,182 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crowd pleaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of Airpods. Unfortunately, one pair was bought as a replacement for lost so no review is complete without a disclaimer that you have to hang onto them tightly. Unlike your Iphone once someone grabs them and resets them they are goners. My teenagers love these and aside from the lost device drama we are pleased with performance. We called customer service twice and got easy assistance. One time for help with the left speaker seeming more faint and another for a failed charger port. Both times Apple help was efficient and resolved our problems. I will leave the technical reviews to others but as far as customer satisfaction I can attest that my end users love the product. We are very satisfied with the product support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eat better than the 1st generation Air Pods and the battery last significantly longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the very best AirPods. The sound is impeccable! They are easy to put in my ears and when they are charged, they last a long time. Would highly recommend this brand. I have tried other brands and none beat these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with clear sound!! They caharfe fast and Best Buy has great customer service with any questions!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, sound and easy to use. Only downsize is they are one size fits all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    be responsible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this on a flash sale best money spend, $99!! sounds great and i like that it the case charge the airpods on the go. das cool but you have to be responsible you can lose these easy. i seenit it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and perfect fit for my ears. There might be something better around but these ones are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great it fit perfectly and the sound quality was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it as a gift. my cousin loves them. no more cables dangling and getting caught around your neck. battery last long enough to enjoy a good set of song from a playlist. calls are ok.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best AirPods Apple made. Hands down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for $69.99. These are better than the pros. There is a reason why Apple hasn’t discontinued this model but discontinued others they l manufactured after…….Pros fall out my air even with air wing tips. These are weighted much better. Apple blew it with the pros. The pros are shelved!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best Airpod value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes there are better or ones with more features but the Apple Airpods are about ease of use and a great luxury for their size and sound. If you need a pair of wireless for the gym or just on the go these work like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them. The sound is so clear easy to use them anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    This is an excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works seamless with my phone making use easy and simple. The battery life is phenomenal and lasts all day even with intense use. I would recommend AirPods to anyone looking for true Bluetooth earbuds that are reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my ears. Battery life is about 3-4 hours on med-high settings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received these free when we purchased the MacBook Air. My son and his friends absolutely love them. They pair with everything instantly and they stay in the ear and he says the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Love Them! (But Not the Price)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told myself I’d never buy a pair of AirPods, but now I can’t live without them! Excellent sound quality, extremely convenient case, and customization options aplenty with cases and other options. The only thing that makes for an unpleasant experience is the price - I’m extremely fortunate to have been able to purchase them, otherwise I may not have done so.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Really solid ear buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but sound quality is good, easy to set up, and by far the most comfortable ear buds I've every worn. Pleasantly surprised to find they do stay in my ears just fine when I'm working out. Got a great price thanks to my Totaltech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love em!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in my small ears... great sound and long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work super good and are very comfortable. I use them to workout.

    I would recommend this to a friend