Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 79189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 79,189 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for use in noisy environments

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to wear in data centers, when either making calls or listening to music while working. I'm a network engineer, and spend a lot of time in noisy environments. After 40 years on raised floors, my hearing isn't what it once was. But I do need to conduct phone conversations with some frequency, which raised the need for these. With them, the sound is acceptable - most would say excellent, but I do have hearing loss, so acceptable is all I ask for. Also, I can leave the phone plugged in for longer calls - the wired earbuds both got in the way (cable), and kept me from putting the phone on the charger during those long calls. Good item - lives up to my expectation of Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods - 2nd generation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my brother. He loves them and prefers over the AirPods Pro. These still provide amazing sound and fit better in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Been using it a lot And loving it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and cool. Great sounds. Fits great on my ears and I love using them when me every I’m watching a video be it just at home or on a plane. Also used it while running and/or biking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These Airpods!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods work wonders when I’m on the go. They are easy to use and charge fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable fit!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears don’t hurt after an hour of listening! Sound is great! Usually have one in with my audiobooks, but both…sounds amazing! My second pair. My first was my son’s, he had them for a while then the left one was not loud anymore so I bought him a new pair took his old pair and had them for several years. The left one went out. They lasted 7 pretty good years!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a pair for awhile, but I didn’t want to spend $150. I caught the ear buds on sale, and truly love them. Awesome purchase. They sound and look great!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size cool features like if you remove one from your ear it will pause what your listening to they are light weight and connect easily good purchase also the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    First AirPods

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade my cheap earbuds and boy what a difference. The sound is clear and crisp, and the bass is surprisingly good. They stay in my ears somewhat well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods 2nd gen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air pods. Syncs super easy. Highly recommend. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound love them excellent and easy to use! Very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great product, easy to connect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our preteen son for Christmas, work great. Connected to his iPod instantly, great sound and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with these!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fabulous sound quality, small enough to fit in my pocket and they do not hurt my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coudn't ask for better! definitely sticks in your ear like everyone says, and can buy additional accessories if you wanted. Sound is great, and not a lot of outside sound noise when I have them in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air pods they are really good work perfect I had them for awhile and I like how it sound and the shape and easy to take every where and use in work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AwesomeAirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first didn’t know if I should buy into the hype but now I’m completely sold! I love these. They are light weight and comfortable. Amazing sound quality great bang for the buck! Fast charging!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the AirPods, easy to use and holds a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good battery life and usually stay in place!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you would expect with an Apple product. Great volume. Good fit. Great charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Teen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first pair of AirPods pro second generation over a year ago . I bought the second paid for my 14 year old daughter’s Christmas gift . Purchased her a cute case on Amazon and signed her up for the 90 day free trial with Apple Music ! I love the fact that Best Buy offers insurance and perks ! Always will be a returning customer !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great quality sound and the ability to be wireless makes it more desirable because when I work out at the gym I can set my phone down and work out st different machines without being plugged in.

    I would recommend this to a friend