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Customer reviews

Rating 4.8 out of 5 stars with 79265 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the product's sound quality as excellent, frequently highlighting its impressive performance. They also highly value its ease of use, long battery life, and seamless connectivity. Additionally, the comfortable fit, quick charging speed, and classic design are often praised by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3768 Showing 75,341-75,360 of 79,265 reviews
  • Rated 3 out of 5 stars

    Pairing problem but good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months, the left one has no sound. Setting-bluetooth-forget device. Then I cannot connect both at all. Recharge. Reset. Nothing works. There is no popup animation. Best buy replace it without any question. The new airpods are so far so good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically, excellent. Good connection and sound quality. But too uncomfortable to wear for any length of time. Plan on exchanging them for Pro version which hopefully will be more comfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons, he loves them. A lot!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use when I’m the road for business trips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work like I thought it would, frustrating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says latest model but they are first generation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound could be better, but I like the charging case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods only one works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought cheaper AirPods had problems I went with good ones and I’m having problem with one AirPods going dead it makes no sense

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the 2 weeks we had them. Lost the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Skip these - Get Air Pod Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but they fall out of the ear. Get the Airpod Pro. The Pro’s have noise cancellation that these do not. Wish I had known that before I bought these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Easily the best Bluetooth pair I’ve had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the style of these AirPods but the amount of times they disconnect from Bluetooth is ridiculous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out sometimes but I would recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another great product from Apple!! Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's my shape of ear but the fit is not good enough to stay in. Because of that I don't get the best sound. Also prefer the neck lasso so I won't lose one and they stay together but that causes extra work to place them in the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent. Expensive for the product’s offering

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good enough for music and calls, and the form factor of this gen is the most comfortable of anything else I’ve tried. However, I had multiple instances where the AirPods would automatically adjust itself to max volume after pairing with a new device. Battery life is subpar for the price. I often consider returning them, but these are only buds I can keep in-ear for an extended period of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my AirPods but the left one seems to be a bit hard to charge and hold a charge. I have protection coverage and should take them in so maybe I will, other than that they’re okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods fit comfortably in the ear. They are easy to charge in the included charging box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical Apple. Good stuff but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a lot of Apple products, love them but not $

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for listening music but not good for phone ca

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have all the apples features but this is a very bad for phone calls. Other parties can hair it

    No, I would not recommend this to a friend