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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 79216 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 79,216 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I've had them for two years now and they're still perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was happy even though shipping took way longer than I was told.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPods work great . Service at this Best Buy always awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good and legit product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really well , I always purchase my AirPods from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods for my son

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement set for my son. Best Buy is my go to place. Always have the most to select from. Prices are fair too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and good................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple AirPods-with-charging case 2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and use them daily. They are comfortable and work perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My must-have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good and legit! The staff was so nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great,I really liked my purchase they are really wonderful to wear and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 2 air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for both kids as Xmas gifts. They love them and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods 2nd Gen.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod's are the best investment I have ever done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their great work great but the case top is a bit loose. Case from SHEIN Gold Stickers also from shein also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my ear pods. I never knew how much I needed them until I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fntnrjbdbdbbdbdbdndndbshshshehdhdhehrhe it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in very good conditions and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These simply just work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title states it’s a wonderful thing to be an Apple customer. Most things work most of the time. Unlike Samsung, Microsoft, Google etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work wonderfully and the most comfortable headphones ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, product but it have one resolution muy good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    My review of the airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using Apple AirPods for several months, I can confidently say they offer a near-perfect balance of convenience, sound quality, and design especially for users deeply invested in the Apple ecosystem. The AirPods feature a sleek, minimalist design that has become iconic. Their lightweight build makes them comfortable for long periods, and they sit securely in most ears without the need for adjustments. While some users might prefer the snug fit of silicone tips, the standard AirPods’ one-size-fits-all approach works surprisingly well for many. The case is compact, sturdy, and charges both wirelessly and via Lightning cable, which is a big plus for daily portability. AirPods deliver crisp, clean sound with a balanced profile. They’re not bass-heavy like some competitors, but they offer clarity in vocals and instrumentals that’s ideal for casual listeners and podcasts. What really sets AirPods apart is their seamless integration with Apple devices. Connecting them is virtually instantaneousju st open the case near an iPhone, and you’re ready to go. Switching between devices, like from an iPhone to a MacBook, happens automatically for most users, thanks to iCloud syncing. Features like "Hey Siri" support, auto pause/play when removing or inserting them, and audio sharing between two sets of AirPods add to the overall user friendly experience. Battery life is impressive. The AirPods themselves last about five to six hours on a single charge, and the charging case provides several additional charges, pushing total usage to over 24 hours. Fast charging gives you around an hour of listening time from just 5 minutes in the case, which is incredibly handy in a pinch. Overall, AirPods are an excellent choice for Apple users looking for convenience, reliable performance, and decent sound in a compact, easy-to-use package. They’re not the cheapest wireless earbuds on the market, but their seamless integration and thoughtful features make them worth the investment. If you're someone who values ease of use, solid audio quality, and smart functionality, AirPods are hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best audio from any headphones I’ve ever used!

    I would recommend this to a friend