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Customer reviews

Rating 4.8 out of 5 stars with 79158 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 79,158 reviews
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Comfortable and convenient

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods! Have had them for almost 9 months. Sound quality is great and they fit just like their wired counterparts which I prefer. I don’t exercise with them but can say they stay put for the few hours they last in one charge (Tip... use one AirPod at a time to extend call time to 6-7 hours). The case charges them from dead to 100% in about 20 mins and I get about 3 charges before I have to recharge the case. Glad I saved a few bucks on this version compared to ‘wireless charging case’. I also love being able to connect them to my Apple TV, iPad and iPhone plus PC/laptops with Bluetooth. Also, I can ping them from my phone for the rare occasion I “temporarily misplace” them. Amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Fit

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my AirPods for less than 6 weeks so not sure about longevity. I like the fact that I can use the AirPods with both my iPad and iPhone. I go to settings and select “connect” when I want to change device. Switching between devices is a cinch. I like wearing one AirPod at a time. The sound I get from one is plenty. I had difficulty with reception with my iPad one day so ended up having the iPad “forget the device” and reconnecting. The AirPod has worked fine since. I am pleased that the AirPods fit in my ear and stay put. Over all I am very pleased. Pleased enough that I bought a pair for my daughter for her birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Second Pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a Birthday gift for my niece. I got these myself a few years ago as a gift and fell in LOVE. At first, I did not think I would be comfortable and use them as much, However, I was completely WRONG. I cannot imagine my life without them. They are so easy to put in your ear, charge and take anywhere! The sound is awesome and will work with any bluetooth available electronics. Despite being a little pricey, they are worth it. In the past, I was infamous of buying earphones where there would be lost or broken easily. However, this has not been the case with these. In the long run, these are quality earphones and perform as such. You will not regret getting these, especially with its quick charge time and quick bluetooth connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods with Charging Case (2nd generation):

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods (2nd generation) with Charging Case are the epitome of wireless earbud excellence. With their sleek design, impressive sound quality, seamless connectivity, intuitive controls, and long battery life, they offer a truly exceptional listening experience that's perfect for music lovers, podcast enthusiasts, and communication professionals alike.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Surprised, though I shouldn't have been

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I've always liked Apple's included EarPods with each iPhone I've had. Yes, I'm deep in the Apple ecosystem. For a while I have been using a pair of PowerBeats3 for music listening with my phone. I always found them to not fit quite right or not fit me correctly. I got the AirPods and they fit just like the wired EarPods in my ears. Good for me, maybe not for you. THAT more than anything should help you decide to buy these or not. They stay in my ears but I would be wary using them for runs or heavy aerobic exercise. There are third party kits out there that add hooks and neck straps and such to make the more fitting to such use. What I like about AirPods that was the reason I originally bought the PowerBeats3 is that once they're paired to one Apple device, they are paired to all of them. I can be listening on my phone, get home, hop on my MacBook and with a click my home library is playing in my ears instead. Multiple Macs, your phone, maybe a tablet, this was a handy feature and heavily used by me. Controls can be mapped to tap controls on the pods themselves. Personally, I like play/pause and call answering on the right and track skipping on the left. What I miss is volume control. It's a drawback to use one's phone or Apple Watch to control an important portion of AirPods use but that's the trade off. Compared to many other bluetooth headsets battery life is low. However, compared with other completely wireless buds the numbers are closer. Considering the size of these it's really a feat how much they do pack. Then there's the charging case that holds an extra charge. My impressions are this: others hear me clearly and clean. One pod is drained more than the other, it's basically the master tying them both to the device for signal, input, output, etc. But what surprised me that I did not expect was when I went back to my PowerBeats... I think the AirPods sound better. Again, it could be an ear canal issue since these fit me better I hear the highs and lows, trebles and basses. I really enjoy these and only lament a volume control. They are hardly out of ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 4 out of 5 stars

    True Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple wireless headphones. The sound quality is good. I can easily program them with all of my Bluetooth devices. No cords to get in the way when I’m running around. They are compact and easy travel with in your pocket or bag. I’m never going back to old school headphones. Oh and great battery life plus I’d they die it only takes approximately 15 mins to get a full charge. I’m so in love.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have been great! I've had them now for nearly two years and they still work great. No static or anything. The battery life is good and they charge quickly which is convenient bc I'm constantly using them for work. Sometimes the left one doesn't connect right away, but I just put it back in the case and take it back out. That always works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Simple wireless earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife as a birthday gift and she loved them. She just wanted something basic with good enough sound that would pair up easy with her phone. We have Apple products products so it was an easy choice for us. My wife didn’t need any of the noise cancellation or extra options that the AirPods Pro have some she chose to get these. She loves that the music turns off when you take them off and start playing once you put them it. She uses them all the time. We don’t have wireless charging pad so we got the basic one with out the charging cases, and even then they still charge fast, and have great battery life. If you are on the edge and just have basic needs these will be perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Great product that lives up to Apple standards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was purchased for my wife who is working from home. She loves the way the AirPods seamlessly connect to her apple devices. Sound is great for the price you pay. If you are looking for the type of sound you would get from a premium pair of earphones you should make the upgrade to the AirPods Pro. Battery life if good and the charging case does a great job with quickly providing a solid charge that will last 2-3 hours depending on the type of use. Microphone sounds very clear and has a solid connection. Earphone design does a great job staying in your ear while working out or running. I would recommend this product for anyone looking to make remote working or working out easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Badreview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came ripped apart. This is the worst package

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods! The sound quality is amazing, and they are very comfortable to wear. The battery life is great, and they charge quickly. They connect easily to my devices, and the wireless feature is so convenient. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 2nd Generation are an excellent choice for anyone looking for high-quality, convenient wireless earbuds. Their design is sleek and comfortable, allowing for hours of wear without any discomfort. Pairing with Apple devices is incredibly easy and almost instant, thanks to the H1 chip, which also enhances connection stability. The sound quality is impressive, providing rich, clear audio with well-balanced bass. The AirPods automatically pause when removed from your ears, adding to their ease of use. With up to 24 hours of battery life with the charging case, they're reliable for daily use. Overall, they deliver a fantastic, seamless experience and are worth the investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't fit my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very blurry. Returned item to store. Got store refund. Moving to NC and will buy TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product a hearing broke down a year after it was bought

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for daily use. The sound quality is clear with strong bass, and they connect instantly to Apple devices. Battery life easily covers a full day with the case. Comfortable for long wear, they’re great for music, calls, podcasts, or studying on the go!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned less than 3 months. Fold down flap completely ripped off on 1 side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Good staple wireless headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects instantly to iPhone. I’ve repurchased these a few times (always losing) but they’re worth price. Solid sound, one of the few wireless headphones that fits well in my ear and stays put. Battery is pretty good! If you have an Apple product they’re a staple to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Another Quality Product from Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get earbuds, so that I can listen to music while I work, as the management doesn't like the radios playing on their speakers. So, I needed a set for work. Excellent sound and a great value. They charge very quickly and hold a charge for a long time of for continuous use. They are compact and the rapid charging case is a plus. I thought of buying another brand, but ultimately decided to go with the original. It definitely does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Purchase: Apple AirPods with Charging Ca

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2nd generation Apple AirPods with a charging case in white from Best Buy, and I must say, they have exceeded my expectations. The AirPods offer exceptional sound quality with rich, clear audio that enhances my listening experience whether I'm enjoying music, podcasts, or taking calls. The design is sleek and comfortable, fitting snugly in my ears without any discomfort, even after prolonged use. The setup process was a breeze - they connected seamlessly to my iPhone, and the Bluetooth connectivity has been reliable with no dropouts. Battery life is impressive. I can use them for hours without worrying about charging, and the case provides several additional charges, making it convenient for on-the-go use. The touch controls are intuitive and responsive, allowing me to easily manage playback and calls. Overall, I am thoroughly pleased with my purchase from Best Buy. The AirPods are a perfect blend of style, functionality, and performance, making them a valuable addition to my daily routine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately for me, this is my third pair because I do keep on losing them… that’s clearly just a me problem! Other than that, I love this device, it is easy to use, pairing takes less than a minute, and fits anywhere! Battery life is superb even after all day use I only had to charge it once every 2 to 3 days. Sound quality is defined and clear as well.

    I would recommend this to a friend