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Customer reviews

Rating 4.8 out of 5 stars with 79159 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 79,159 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    I fully recommend this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect fit for my ears and always have been . I refuse to use any other generation of AirPods because there is no need to . These are a great price for great sound, great durability, great battery life etc.etc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great portable headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, portability, and sleek design. Battery life lasts a length of time with the portable charging case - wish noise cancelling was available (will defintely hear ambient noise)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 3 out of 5 stars

    Disappointed. Different problem than I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving these headphones since I got them 4 months ago. They would connect easily, they charge fast and are very comfortable. The sound is good, not great, but I mostly listen to podcasts and using them for calls so it hasn’t been an issue. If I was listening to more music, I might have to search for something with a little better sound quality for the same price. Like I said, they were great for the first 4 months but now they have started glitching. The right earbud was not connecting easily anymore for the last week or so and today it started dropping the connection to the phone while I was on work related calls. A real problem when you are in sales. I really don’t want to pay for a new set and will probably see if I can get by with only one at least till after the holidays. I usually only use one at a time (podcasts) and keep the other in the charger to swap out. They charge really fast so I’ve never had a problem with the battery life. That will be a challenge now. I’m very disappointed because everything I was worried about, loosing one or both, not holding charge, fit... were not issues yet I’m still looking at replacing them. Hopefully I just got a bad set, if it happens again I won’t replace them with the same product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Still My Go-To Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a daily user, I've stuck with my AirPods 2nd gen because they just work. They fit snugly, the sound is clear enough for my music and calls, and they connect to my iPhone without a hitch. Sure, they don't block out noise like the fancy new ones, but for the price and comfort, I'm not looking to upgrade anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Trying to decide between many options?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this. I spent MONTHS looking at video reviews (I’m that guy). I was trying to decide whether to buy these, or get the Sony noise canceling top-notch headphones. I’m so glad I got these. I have an iPhone and an iPad in the use of the AirPods is just seamless. The quality of the audio is great. If I may suggest, buy the accessory pack that you can purchase from multiple retailers (mine costed $10). There are some silicone-like covers that give the AirPods a tighter fit in the ear and that makes the sound even better (plus, it isolates some of the external sound). Battery lasts about 3-4 hours of continuous use and charges up SO FAST in the case. This has never been an issue for me. I ended up getting a budget friendly noise cancelling set of headphones, and I still use my AirPods more often than those. This was the right purchase. Perfect birthday gift from me to me, LOL.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Humble perfection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, sounds good enough, works perfectly with the eco system. There are so many little benefits to using AirPods. They connect easily between all your apple stuff, you can share audio with them easily and they sound good enough. I'm a real head phone snob, but if I had to only pick one thing to put on/in my ears, it'd be these. The extra convenience and features that you get when you've got a lot of other apple stuff. They may not sound like $1000+ electrostats, but I can pop open that case and instantly take a call, listen to a video, go for a run, finish and audio book while doing some chores, without worrying about juggling bluetooth settings, re-pairing, finding a battery or adapter. They just freakin' work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a surprise for my daughter. They’re a nice fit for her ears, with all kinds of activity, running, dancing, and just normal teenage moving around, they have yet to fall out. Now, this may not be the case for everyone, but there are silicone adapters that just slip on and off for reasonable prices you can get online to help with that. My daughter didn’t want the AirPod Pros, (she didn’t like the way they looked), so I was curious about the sound quality. I needn’t have worried. Sound is great, good bass, good mid and high range as well. They stay charged for a while too. Very easy to pair with your device, we’ve paired it to her iPhone, as well as a Samsung tv just to see how that would go. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars for it's integration with other Apple products, ease of use, and portability. Sound quality is average to good for music, but it's clarity in phone calls for both sides of the call is quite good. Also, these are one of the few viable products that don't need to squish and expand into your ear canal, which is good since some folks don't react to well to the materials constantly being shoved into the outer ear canal. Pros: Ease of use Apple integration Portability Fit is good for long hours due to the lack of irritation in the outer ear canal. Call clarity. The same or better than the ubiquitous Apple Ear Pods, which were good at call quality as well. Cons: Average to good music quality. (No hissing, no poor traits, just not a standout). Value considering other products, and replacement cost for lost Pods, not much use to those without Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always love my airpods. I can listen to music and lay down on my side because this fits well in my ear and doesnt bulge out! The music is clear and doesnt run out of battery quick but when it dies, it charges super fast within less than 10 minutes of being fully charged again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Excellent Bluetooth earpods.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Air-pods are excellent in their sound and volume as well as extremely convenient. They are very easy to connect between multiple devices and have great battery life. I have only charged my Air-pods once in 3 weeks and use them almost every week day at school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    can't go wrong with ipods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, solid quality. Takes only a minute to sync with devices. Great for taking phone calls or for going to the gym. Charging case gives extra battery life. Just make sure to clean them regularly!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple airpods 2 generation review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 2nd generation offer seamless connectivity, impressive sound quality, and the convenience of the H1 chip for quick device pairing. Their compact design and wireless charging capability enhance user experience, making them a solid choice for those in the Apple ecosystem. However, the lack of customizable touch controls might be a drawback for some users. Overall, they deliver a reliable and wire-free audio solution for Apple enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best "headphone" you can have for any Apple device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing on my 2014 iMac 27", Apple Watch series 3 & iPhone XS Max. I was shocked at the sound quality and comfort of these. I love apple headphone design. I DO NOT LIKE the new AirPod pro because they are using those same rubber things as every headphone has used for years.. I personally opted for the wired case since you only have to charge the case once a day just like your phone.. No point in wireless charging for an extra $20+. Personally I think all of the cases should be wireless charge compatible. The battery life is pretty good depending what you're doing. Music @ ~50% volume will last a few hours even after months of use on a full charge. I did notice that phone calls tend to bleed the battery quicker than music does but that could just be me? Overall these are great quality headphones for a reasonable price when you consider all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my phone. The sound is clear and fits in the ear comfortably. I use it often and the battery lasts as long as I need it to. I charge the case once a day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods for my sister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased AirPods for my sister from Best Buy, and the experience was excellent. The store provided a seamless online ordering process, timely delivery, and the product arrived in perfect condition. Best Buy's customer service was responsive, making the gift-buying experience hassle-free. I highly recommend Best Buy for electronic purchases, ensuring a reliable and satisfying shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love them. Apple always hits home runs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are AirPods... what can I say. Great sound quality and seamless connectivity to apple devices. Battery life is solid and the case is sleek and simple. Love the design and though they may be pricey, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great convenience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, these aren't something you NEED, they are something you want. Sound is good. They don't fall out of my ears. But the best part is the lack of wires. I can work out in yard, etc and not rip a bud out of my ear. Surprisingly good battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love everything about him

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the AirPods The sound quality is great, they’re comfortable, and they connect easily. I’ve had no issues and would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really took me a long time to finally give in to buying these. They honestly look so ugly, and I still think they do. I'm slowly accepting that they are the norm now to wear them in public. -cringe- Anyways I received a coupon from best buy and I just caved in and bought them on black friday since they were on sale (not by much). I used that sale plus my $25 giftcard and bought them. I literally shook my head vigorously and to my surprise, they did not come out. And trust me, I was seriously shaking my head. Got dizzy and a headache. The quality is actually really good. I wear them in the office and forget they're on sometimes. It's also easy to make phone calls without the hassle of wires.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth every penny! I had lost mine back in May and thought I would be okay buying different kinds of airbuds and headphones (yes I bought both)…. But I came back to them. I don’t regret it. Sound quality is amazing, the battery holds for a long time and they’re compact.

    I would recommend this to a friend