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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 79216 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 79,216 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Airpods for my sister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased AirPods for my sister from Best Buy, and the experience was excellent. The store provided a seamless online ordering process, timely delivery, and the product arrived in perfect condition. Best Buy's customer service was responsive, making the gift-buying experience hassle-free. I highly recommend Best Buy for electronic purchases, ensuring a reliable and satisfying shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound, good quality, easy to use! Comes with case for storing. It was purchased for bday gift for teenager. Nonstop use from day one. They stay in ears with no falling out. They stay charged for long periods of time. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods have surprisingly good battery life and are really comfortable to wear. I primarily use my air pods during work. So probably 5-8 hours a work day. I use them intermittently due to having to interact with my coworkers. I charge them every time I have to give someone my attention. As a result of that I've never ran out of battery life in a single day. I also find them extremely comfortable, like I forget they are even there sometimes if I paused my audiobook. While I don't exercise with them, I haven't had one fall out yet during regular use. But I am cautious enough to not use them around water as I fear they might fall out and be damaged in such circumstances. As to regards about sound quality, I find them good for my purposes. Listening to podcasts and audiobooks in standard quality. I have decent headphones at home if I want an audiophile experience with high quality audio formats especially with music, games, and shows. But the air pods don't necessarily sound terrible. They are just a little annoying to pair between my iphone and pc back and forth. (Not a fan of Macs, sorry apple crowd)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    great wi fi experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally worried about these falling out of my ears as I have small openings. But they stay in place well. Good sound; easy to use and plays my text messages. Charges very quickly. My second pair (lost the first ones).

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated making the purchase, but I am really surprised how satisfied I am with the product. The item went on sale and I had a lot of points that automatically issued, forcing me to buy something and I took a chance. First, these AirPods hang nicely in my ears and to my surprise, they don’t fall out too easily. But then as soon as I opened the box I was amazed by the quality and delighted by the technology. They instantly connected to my iPhone and I found it really clever how they display the charge levels for the pods and the case. Additionally, within the iPhone I was able to assign different functions to the right and left pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their wireless design provides excellent convenience, with easy pairing and reliable connectivity. The sound quality is impressive for casual listening, with decent bass and clarity. Battery life is solid, typically lasting around 5-6 hours on a single charge, and the charging case adds extra convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Still My Go-To Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a daily user, I've stuck with my AirPods 2nd gen because they just work. They fit snugly, the sound is clear enough for my music and calls, and they connect to my iPhone without a hitch. Sure, they don't block out noise like the fancy new ones, but for the price and comfort, I'm not looking to upgrade anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Charging fast. Souds is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable product. If you are in the Apple ecosystem, this product will be even better. It will let you switch between an iPhone and a Mac or iPad. The sound quality is OK. Battery life is fine. With the case, you are fine with two days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Awesome! Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a long time and charges pretty fast too. We bought two at the same time and no issues. Connects quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Fit

    Rated 5 out of 5 stars

    Excellent AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of the 2nd Generation. This will be my spare as I have a wireless charging edition. Excellent fit, great speed to connect to my iPhone SE. Sound quality is great too! All in a small, compact Package!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Can't say enough about how great these are!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a less expensive way to answer phone calls in a home office, along with ability to listen to music and podcasts. I resisted (for too long!) purchasing AirPods due to the cost, and tried knockoffs. There is simply no comparison. The ease of use is astounding. Simply take them out of the case and put them in your ears. They turn on automatically. They sound amazing. They work great for phone calls. And they fit so well in my ear, without the concern of them falling out. No more wires. No more cutting out or charging issues. So comfortable, I leave them in all day. I have tried many different cheaper options, and there is flat out no comparison. WELL worth the cost! Don't waste your time or money on lesser models. Go with the best. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and storing. Great sound. Fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality item and great Best Buy service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these last summer and was thoroughly impressed with them. Really good quality hard shell and the sound/audio is unbelievable for something this small. They charge quickly and the charge lasts for 6(?) hours. I bought this pair for $40 less than what I paid for the others. The only thing I don't like is that they are slippery and difficult to get out of the case. I ordered a pair of these from an online company and they kept delaying the delivery date (by 2-3 weeks). I checked the Best Buy site, bought them, and picked them up in the store 2 days later. Great service BB! (and I was not paid for this review :))

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    As good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first let me talk about the fit. Its not what I would call confident. They have never fallen out but I sometimes feel like they would. Everyone's ear is different so I plan on getting some silicon covers. The rest is great. They just work, period. They pair quickly and the hands free Siri is great, i use it all the time. The tap gestures are limited but nothing serious for my use. The sound is good, like all in ear if they dont have a good seal its kinda lacking. Once I get the silicone covers I expect this to improve. The battery life so far has been not what I expected. I have used them for talk and while I never recorded time think my hour plus call used up almost 80% of the charge. But I keep the case with me and the recharge quick. All in all, really great! I bit pricey but worth it for the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Greatest Apple Investment of 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more accidentally snatching out my headphones because of the wire. Battery life is phenomenal. I can run with them without them falling out of my ears. I don’t have to carry my phone in my hand. Awesome stuff!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proof that Apple products are the best, not only are they easy to use, but the sound quality is awesome. They hold a charge longer than anything else and they are extremely easy to pair with anything you are using

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. She uses them to listen to her favorite authors or music. Fit well, clarity on sound, easy to wear and hold a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always love my airpods. I can listen to music and lay down on my side because this fits well in my ear and doesnt bulge out! The music is clear and doesnt run out of battery quick but when it dies, it charges super fast within less than 10 minutes of being fully charged again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple accessories are the best match for Apple

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FINALLY got on board with the fact that you just can’t be an Apple person and try to get other accessories, I tried a few other brands and that was MY BAD, best fit, best sound, best battery and best all around in ear buds

    I would recommend this to a friend