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Customer reviews

Rating 4.8 out of 5 stars with 79159 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 79,159 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    One of the best purchases I've made in a while!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wasn't sure how I would like these since I've used different headphones, but it was definitely among one of the very best purchases I've made in a while for myself. I love how quickly they connect to my phone, the sound quality, I love how comfortable they are and that they really stay in place, even when jogging! Maybe the very best perk is that they charge in the case VERY fast. I keep them in the case, in my pocket; very easy to pop on and off. (**Just my own tip here from experience~ don't fall asleep with them if you can help it- or if you think you might fall asleep with them while watching something, putting a leash on them will save you a lot of aggravation!) Great buy, worth the money, really glad I decided to give this a go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    A+ sound for calls & music; solid Apple quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife because I knew she would appreciate being hands-free and wire-free when working from home. As expected from Apple, the quality is top-notch. She loves the sound quality for both voice calls and music, and she feels liberated not having wires in her way when she has her arms out to type on her keyboard. The battery life is excellent; she hasn't run low. She keeps the charging case right next to her computer, so if she has been on calls for several hours, she charges them right back up (charge time is plenty quick). Overall she is thrilled; we should have bought these a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really took me a long time to finally give in to buying these. They honestly look so ugly, and I still think they do. I'm slowly accepting that they are the norm now to wear them in public. -cringe- Anyways I received a coupon from best buy and I just caved in and bought them on black friday since they were on sale (not by much). I used that sale plus my $25 giftcard and bought them. I literally shook my head vigorously and to my surprise, they did not come out. And trust me, I was seriously shaking my head. Got dizzy and a headache. The quality is actually really good. I wear them in the office and forget they're on sometimes. It's also easy to make phone calls without the hassle of wires.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated making the purchase, but I am really surprised how satisfied I am with the product. The item went on sale and I had a lot of points that automatically issued, forcing me to buy something and I took a chance. First, these AirPods hang nicely in my ears and to my surprise, they don’t fall out too easily. But then as soon as I opened the box I was amazed by the quality and delighted by the technology. They instantly connected to my iPhone and I found it really clever how they display the charge levels for the pods and the case. Additionally, within the iPhone I was able to assign different functions to the right and left pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves it. Easy to pair with the iPhone. Primarily uses it for talking on her phone. The fit is ok for her. Sound quality is very good. She uses it regularly now. Holds charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones charge last about 5-6 hours and case charge last couple days. Headphones Charging from case charge quickly 20-30 minutes for full charge. Easy connect for all Bluetooth devices and louder than the over the ear beats headphones

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fits well and connectivity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods have a great sound quality, easy travel with, they keep a really good charge and they fit great in the ear but you have to purchase the ear accessory kit if you want them to stay in your ear during a cardio workout once you sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried Bose, beats ... bunch of earphones and headphones. Prove u pay for what u get is a 10/10. Small case, slick and simple design, long battery life, easy to connect, good sound quality ...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome little air pods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my airpods. Awesome sound quality and i love that i can use with both Apple and Android Bluetooth devices. It connects eaily and the battery life is amazing. I also love the fact that it stays in my ears and is comfortable to wear. My samsung buds would always fall out of my ears...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    great wi fi experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally worried about these falling out of my ears as I have small openings. But they stay in place well. Good sound; easy to use and plays my text messages. Charges very quickly. My second pair (lost the first ones).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound, good quality, easy to use! Comes with case for storing. It was purchased for bday gift for teenager. Nonstop use from day one. They stay in ears with no falling out. They stay charged for long periods of time. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality item and great Best Buy service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of these last summer and was thoroughly impressed with them. Really good quality hard shell and the sound/audio is unbelievable for something this small. They charge quickly and the charge lasts for 6(?) hours. I bought this pair for $40 less than what I paid for the others. The only thing I don't like is that they are slippery and difficult to get out of the case. I ordered a pair of these from an online company and they kept delaying the delivery date (by 2-3 weeks). I checked the Best Buy site, bought them, and picked them up in the store 2 days later. Great service BB! (and I was not paid for this review :))

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable product. If you are in the Apple ecosystem, this product will be even better. It will let you switch between an iPhone and a Mac or iPad. The sound quality is OK. Battery life is fine. With the case, you are fine with two days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife. She uses them to listen to her favorite authors or music. Fit well, clarity on sound, easy to wear and hold a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Fit

    Rated 5 out of 5 stars

    Excellent AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of the 2nd Generation. This will be my spare as I have a wireless charging edition. Excellent fit, great speed to connect to my iPhone SE. Sound quality is great too! All in a small, compact Package!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Can't say enough about how great these are!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a less expensive way to answer phone calls in a home office, along with ability to listen to music and podcasts. I resisted (for too long!) purchasing AirPods due to the cost, and tried knockoffs. There is simply no comparison. The ease of use is astounding. Simply take them out of the case and put them in your ears. They turn on automatically. They sound amazing. They work great for phone calls. And they fit so well in my ear, without the concern of them falling out. No more wires. No more cutting out or charging issues. So comfortable, I leave them in all day. I have tried many different cheaper options, and there is flat out no comparison. WELL worth the cost! Don't waste your time or money on lesser models. Go with the best. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Greatest Apple Investment of 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more accidentally snatching out my headphones because of the wire. Battery life is phenomenal. I can run with them without them falling out of my ears. I don’t have to carry my phone in my hand. Awesome stuff!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proof that Apple products are the best, not only are they easy to use, but the sound quality is awesome. They hold a charge longer than anything else and they are extremely easy to pair with anything you are using

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    As good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first let me talk about the fit. Its not what I would call confident. They have never fallen out but I sometimes feel like they would. Everyone's ear is different so I plan on getting some silicon covers. The rest is great. They just work, period. They pair quickly and the hands free Siri is great, i use it all the time. The tap gestures are limited but nothing serious for my use. The sound is good, like all in ear if they dont have a good seal its kinda lacking. Once I get the silicone covers I expect this to improve. The battery life so far has been not what I expected. I have used them for talk and while I never recorded time think my hour plus call used up almost 80% of the charge. But I keep the case with me and the recharge quick. All in all, really great! I bit pricey but worth it for the ease of use.

    I would recommend this to a friend