Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 79159 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 79,159 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I liked how cheap they were to buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. They stay charged for a good while I only have to charge them once a week. They are the second gen so they are not padded and hurt my ears after having them in for a while. I use them a lot to clean and just relax my mind and u used them at work a lot too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 never falls out. sounds amazing. charges fast. lasts long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Fast charge, clear sound!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit of this AirPods and the sound quality is great. Charges really fast and it last for a good number of hours before needing another charge. Works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Didn’t know I wanted them

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty unenthusiastic about these when I first heard about them. But my wife bought me a pair knowing me better than I know myself...and I love them. I use them daily at work and at home when doing chores. The Bluetooth works great and the battery life is excellent and charges pretty quickly. Sound quality is great but the mic isn’t always the best when using them to speak on the phone. The fact that they are wireless is also really nice and isn’t something I realized I wanted until I got these. The one kinda negative is the case is very small and I’ve had several close calls nearly washing them with them still in my pocket, so if you’re buying them for a forgetful someone just be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Way better than I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to to get these because I thought they would fall out easily, and will be weak as they don’t have any rubber plugs. I was totally wrong on both. My wife got a pair, and when I tried them on I went out and bought me a pair. Sound quality is great, and they fit very well and snug. Very easy to connect without needing to pair. Only inconvenience I have is not being able to control the volume. You can call on Siri to do it, but Siri is slow responding. For me it’s ok because I use the Apple Watch to adjust volume. Best feature is probably battery life, especially that of the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods are top 5 Apple products ever!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods... easy set up and connect. Always works with no problems. Charges quick and battery lasts a long time. Great sound, just wish they were water resistant and better wind proofing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Lives up to the hype

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked Apple EarPods. The sound quality and fit was subpar, so I immediately assumed that the AirPods were just wireless rehashes. I was very wrong. The AirPods don’t hurt my ears if I wear them for more than ten minutes, and the sound quality is far superior. Nothing mind blowing, just clear highs and a decent amount of bass. The charge on these last anywhere from 3-5 hours depending on how loud I have them. They recharge quickly in the case so when they do die, I’m only without them for about 15 minutes. I can usually get three charges out of the case before it too needs to be recharged. Very happy with these- Easy to store, comfortable to wear, and good sound make them my faves for all around use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 satars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ Absolutely love this product! I was honestly impressed by how well this worked. The quality is excellent, and it clearly shows that a lot of thought went into the design and function. It performed exactly as described—if not better. Shipping was fast, packaging was secure, and customer service (if needed) was responsive and helpful. Highly recommended for anyone looking for something reliable and worth the price! ⸻

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the sound is clear, I fit very well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these apple earbuds for my sister she loves them and uses them all the time at work easy to charge and good long, lasting batteries

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great air pods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat design and very comfortable. They don't fall out of your ear easily, it's a snug fit. Has clear crisp sound with great bluetooth connectivity. Battery life is great, easy to charge and store. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Seamless Audio Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods' design is simple yet sophisticated. They fit snugly in my ears, and I can wear them for hours without any discomfort.The sound quality is impressive for such small earbuds. The bass is punchy, the mids are clear, and the highs are crisp. Whether I'm listening to music, podcasts, or taking calls, the audio is consistently clear and immersive.Connecting the AirPods to my iPhone was incredibly easy—just a quick tap, and I was ready to go. The seamless integration with Apple devices is a major plus. I can effortlessly switch between my iPhone, iPad, and MacBook. The built-in microphones deliver crystal-clear call quality, and Siri integration allows for hands-free control, which is a nice touch. Overall, the Apple AirPods are an excellent investment for anyone looking for high-quality wireless earbuds. They offer a great balance of sound quality, comfort, and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Works with Apple devices

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids kept taking my wife's AirPods that I got for her, so I decided to get them their own. Best Buy had these on sale, so I got them. The good thing about these is that they just work with your Apple devices. The only thing I'm afraid of is to find out what happens when my kids lose their AirPods... But so far, I've received no complaints about battery life, connectivity, and sound quality. Best of all, my wife gets her AirPods back, and the kids still get to listen to their stuff. Hats off to Apple for making a product that just works, and to Best Buy for coming through with its occasional sales and in-store availability and support.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Fit

    Rated 5 out of 5 stars

    Love Love Love!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for my husband I and we love them! The sound is great! They sync up easily with my phone, iPad , and Apple Watch. Light weight and stay in when I’m working out. Don’t understand why I never bought these sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods, I have bought a few of them and I love the sound and the ease carrying them around. I love buying them from best buy, always super easy and good prices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best. Thing. Ever.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge music lover and have always enjoyed listening to music. The downfall is that I have smaller ears and most headphones hurt my internal ear after a couple of hours of listening. Apple AirPods seem to be the only headphone that doesn't hurt my ear. I can listen for hours, which I do all the time at work on my 10 hour shift, and not have my ears hurt. I love the connectivity that I have with my iPhone and how easy it is to use. The sound is great (I don't have the noise canceling ones on purpose). I love the features of being able to train them to only have one ear listening at a time. The battery life is great and how fast they charge is impressive. I'm always ready to go for some music!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    AirPods are Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom Line: Apple AirPods are my favorite wireless headphones, and version 2 offers a noticeable improvement over the first generation. Pros: Easy to use; easy to switch devices; hands free "Hey Siri" works really well Cons: Still very much an Apple accessory; fit of AirPods not perfect for everyone Review: I've used several different pairs of wireless headphones, but AirPods are my favorites for everyday use. They pair seamlessly and effortlessly with Apple devices through iCloud, and they're simple to use. Put them in your ear and they automatically active; take them out for auto-pause. The most noticeable difference in the second generation is the ability to use them hands-free by saying "Hey Siri." This works really well, which is way more convenient than using the gesture controls on the first gen. Sound quality is decent for the design, and I actually prefer the sound on AirPods to the other "true wireless" headphones I've used. Quite obviously, larger headphones will perform better in this area. Also, the design of AirPods is identical to the first gen. and EarPods that came before it, so they might not fit everyone's ear super well. I haven't had them fall out, but the fit in my right ear isn't as snug as the one in my left. It's also important to keep in mind that these are an Apple accessory, so you won't gain most of the benefits if you're pairing them with non-Apple devices. Additionally, some of the frustrations users have with Siri will be exacerbated on AirPods, since Siri is the primary interface (e.g., when I get a text message and ask Siri to read it via AirPods, Siri tells me I have to unlock my iPhone first which is often in my pocket).

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 4 out of 5 stars

    They’re great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are easy to use. They connect instantly. They get good sound, the charge really quickly, and you can order the cutest cases. My only two problems are sometimes when I drop my head it acts as if I pulled the air pod out which will cause the music to stop and also they get real slippery when they get wet due to sweating. Other than that I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 4 out of 5 stars

    Great little speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods are great for a daily use, good when you do exercise, good for a phone call, etc. The AirPods stay in place and the sound is clear and loud. The charger make it for us to keep them charge at all times, you just place them inside the case and bum, they charge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Simple, Smooth, and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods strike a solid balance between convenience, ease-of-use, portability, and sufficiently good sound for most people. They’re not “studio-quality” headphones, but for everyday listening to music, calls, podcasts, commuting, they’re hard to beat, especially if you’re already using Apple devices.

    I would recommend this to a friend