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Customer reviews

Rating 4.8 out of 5 stars with 79216 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 79,216 reviews
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to gawk at the price, believing cheap knockoffs would be equivalent. However, after buying my first pair, I can see the difference; the sound is better, the connection is easier, and the fit more snug. The wireless connection is a major plus when going for a run My only issue is I lost my pair and the locator tool wasn’t accurate enough to help me find them (outside of then sound range). Put them down in the same place every time so the same doesn’t happen to you. I’ll be buying another pair today.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than I expected - probably my favorite purchase in 2020. They fit comfortably in the ear, and you can hear/talk through either or both sides if you're on the phone (a lot of bluetooth headphones only have that through one side). Sound quality is good and battery life is great. They charge very quickly in the case. Only problem is if you lose the case, you're screwed. You can find lost airpods easily through FindMy, but the case is a different story. It also blends in with other white stuff super easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was worried about paying too much for a mediocre product, but these are worth every penny as my daughter absolutely loves them. The sound quality is great and they fit comfortably. Connecting them was easy and they charge fast and last fairly long. I like that they have a find feature just in case they are misplaced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    My favorite! But‥

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They fit in my ears nicely (I have smaller ears) and they sound good. I like that they are not noise-cancelling as I can still interact with society when I am wearing them secretly such as in class (or whenever I wanna listen to music). I wish they were a little louder sometimes but overall they’re fine. Battery life was awesome but slowly declining with age, as to be expected. Even so, I can get a few hours out of them even if the volume is moderately loud. Yeah, they’re not PERFECT, but they are my FAVORITE. And I have tried a few wireless earbuds. Also, they work with Android. Anything Bluetooth. It’s an unexpected surprise I did not count on when I purchased them, but I enjoy the flexibility. Because sometimes I use Android, and sometimes Apple. They would probably work with a computer as well. ‥I did lose one, tho‥ That kind of sucks, but it’s my own fault.. I should have bought a case or just should have been more careful, idk.. I have 2 left buds if someone wants to trade me for a right one! vlydia328 at gmail. :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    High quality music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very lightweight headphones that reproduce good quality audio. The headphones have definitely excceed my expectations-its sound quality is much better than the wired Apple headphones that come with Apple products. Another pro of these headphones is that they stay on your ear. I had assumed that they would fall down from time to time but probably due to good design, they stay on. I am happy I got these. They have adequate battery time and a nice charging case. Overall, very happy with the product. Got it with price adjustment on Best Buy.com at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 satars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ Absolutely love this product! I was honestly impressed by how well this worked. The quality is excellent, and it clearly shows that a lot of thought went into the design and function. It performed exactly as described—if not better. Shipping was fast, packaging was secure, and customer service (if needed) was responsive and helpful. Highly recommended for anyone looking for something reliable and worth the price! ⸻

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Game changer airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved these pair of airpods. My first pair lasted for over seven years and I bought another pair just recently. Fits well and has a nice sound. Long battery life. I would definitely recommend this pair at a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great sound. They charge quickly and hold their charge. It is nice to not have to be connected with wires, which improves your freedom of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for the wireless feature. They fit great, and I can move around a lot without them falling out. The battery life is great and the sound quality is too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Fit

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Apple so of course I had high expectations. The sound quality is great, no connection issues, and they don't fall out of my ears. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    easy connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand of wireless ear buds, they would lose sync with each other and it wasn't easy to reconnect. I couldn't tell when the battery was low until they would beep and die. It was a matter of secs and my airpods were connect to my phone. I literally look for reasons to use them since receiving them as a gift. I have only had them a couple of days but compared to my other buds these are seemless. The phone convos are clear, the music sounds great and best part they stay synced. I'm really enjoying my airpods. Charging is quick as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about ordering these. I actually work in a medical manufacturing plant so I need earbuds that are totally wire free. I love that I can skip songs and pause. I have no issues with connecting to my iPhone as well...I’ve seen some reviews about issues with that. The quality of sound is amazing as well...considering I am around air hoses frequently from my job. I was also impressed with the battery life. I can usually do a few days of working 10 hours and not charge them but if my case is charged then I am good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pods are really convenient when your life is an active one. They are easy to connect, sounds excellent and fast to charge. Lightweight is the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my sister, she loved them and has no complains over them. She loves the sound quality and the comfort of them. Battery can last her all day and overall would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth ear buds. Would definitely purchase again! The ease of setting it up is great; the sound quality is great; and, the ease of using the air buds is also great! Of course, I purchased the air buds on sale before Christmas, but I think they would still be a great purchase even if they were not on sale. They were purchased for my husband who is not “tech savvy” and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Brief AirPods Synopsis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up through Bluetooth and perfect for around the home. Charge upon purchase(for a brief period) and they will last quite a long time. No more cord that is either too short or too long. Nor is there any discomfort in the ear compared to other small headphones. Have been able to hear audio from a considerable distance without interference. Only downside is that they have slid out on two occasions. So depending on what you do and where you go, be aware of that. Otherwise they are worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 4 out of 5 stars

    Creating the perfect Apple Ecosystem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having purchased an iPhone and I watch the sensible thing next to get was these buds. With the intuitive pairing with Apple devices, being on the go with music has never been easier. The battery life is excellent and the sound quality is ok with that you get for wireless buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easiest to us Bluetooth I’ve ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is very good and with my iPhone the pairing is quick and painless. Also easily able to pair it to my MacBook Air. The charging case makes it so that I’m charging these less than once a week. The only thing I would like is to have the ability to change volume without using my phone but I can deal with it given how well everything else works. The price might seem high to some but keeping in mind that you’re actually getting two high quality Bluetooth earpieces and a case that recharged them on the go and I think it’s a pretty good value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000000/10 obsessed. sound quality is really good and for a good price too they don't fall out of my ears during workouts. REALLY GOOD battery life I use them for school and one AirPods lasts me around 6-7 hours. If you're socially awkward like me you put both in and go on about your day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is the one who has been shopping for AirPods for himself and weighing the features, so I wasnt sure what to think when he announced he would be getting me a pair, too. I did know that they had the rubber ear pieces I prefer, and that they had a noise cancelling feature (which I have not ever used on any earphones before). Set up turned out to be a breeze. As soon as I pulled them out of the box and opened the case they magically paired with my phone without me doing anything. It was pleasantly weird, like letting the genie out of the bottle. Lol! No opening your phone and searching for the device, to pair it, needed. A tutorial almost immediately popped up on my screen. It went a little quicker than Id like, but when it was done, the Tips feature on my iPhone came up and walked me through a lot of it slower, giving me time to experiment with the controls and the noise cancelling features, including a nifty feature in Bluetooth settings that plays sound to measure if the fit of your rubber earbud tips are too loose and not cancelling out sounds enough. I find these earphones easy to use and comfortable. While I can still hear things a little even with the noise cancelling feature, the amount it decreases even sharp sounds is a wonder to me. The only criticism I have for the AirPods is also a criticism I think applies to all Apple products this year. The charger cord that comes standard with all Apple products this year has a lightning cord end on the side that plugs into the device, but the end that used to plug into a USB adapter or outlet looks like maybe a mini C now (or some such thing). It does not come with an adapter of any kind. Thankfully, our house is well stocked with lightning-to-USB cords already, or else I wouldnt have anything to use to charge my new iPhone 12 or my new AirPod Pros. So, if youre new to Apple products, be forewarned and buy an adapter or a lighting-to-USB cord when you buy these, or you wont be able to charge them until you get one of those things.

    I would recommend this to a friend