Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 79160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 79,160 reviews
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Air pods for the winners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AirPods! They're amazing! The sound quality is top-notch, and they're so convenient to use. Plus, the wireless design is a game-changer. I can listen to music or take calls without any annoying cords. And the battery life is impressive too. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Not worth upgrading.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit of these AirPods. Don’t fall out. Comfortable for a long time. BUT sound quality better with AirPods Pro 2 and this won’t charge on Bluetooth charger. Keeping 1st gen. 2nd gen not worth an upgrade. Great battery life though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 4 out of 5 stars

    Creating the perfect Apple Ecosystem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having purchased an iPhone and I watch the sensible thing next to get was these buds. With the intuitive pairing with Apple devices, being on the go with music has never been easier. The battery life is excellent and the sound quality is ok with that you get for wireless buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods! This is my 2nd pair and my first lasted almost 4 years. They fit my ears really well and the sound quality is really good, especially for the price. I prefer them to Gen 2 because I like they are a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy Ears!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Apple ear buds. I love the ease of use, sound, battery life and the fact I don’t have wires hanging from my head. They make listening to music and taking phone calls even better. I don’t know why it took me so long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is the one who has been shopping for AirPods for himself and weighing the features, so I wasnt sure what to think when he announced he would be getting me a pair, too. I did know that they had the rubber ear pieces I prefer, and that they had a noise cancelling feature (which I have not ever used on any earphones before). Set up turned out to be a breeze. As soon as I pulled them out of the box and opened the case they magically paired with my phone without me doing anything. It was pleasantly weird, like letting the genie out of the bottle. Lol! No opening your phone and searching for the device, to pair it, needed. A tutorial almost immediately popped up on my screen. It went a little quicker than Id like, but when it was done, the Tips feature on my iPhone came up and walked me through a lot of it slower, giving me time to experiment with the controls and the noise cancelling features, including a nifty feature in Bluetooth settings that plays sound to measure if the fit of your rubber earbud tips are too loose and not cancelling out sounds enough. I find these earphones easy to use and comfortable. While I can still hear things a little even with the noise cancelling feature, the amount it decreases even sharp sounds is a wonder to me. The only criticism I have for the AirPods is also a criticism I think applies to all Apple products this year. The charger cord that comes standard with all Apple products this year has a lightning cord end on the side that plugs into the device, but the end that used to plug into a USB adapter or outlet looks like maybe a mini C now (or some such thing). It does not come with an adapter of any kind. Thankfully, our house is well stocked with lightning-to-USB cords already, or else I wouldnt have anything to use to charge my new iPhone 12 or my new AirPod Pros. So, if youre new to Apple products, be forewarned and buy an adapter or a lighting-to-USB cord when you buy these, or you wont be able to charge them until you get one of those things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Older model, but they work great!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have these for a few months now. They replaced my old Sony over the ear BT headphones. These work great! They have never fallen out of my ears, good sound quality, and the battery lasts! I really like that Siri can increase/decrease the volume without taking the phone out of my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easiest to us Bluetooth I’ve ever had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is very good and with my iPhone the pairing is quick and painless. Also easily able to pair it to my MacBook Air. The charging case makes it so that I’m charging these less than once a week. The only thing I would like is to have the ability to change volume without using my phone but I can deal with it given how well everything else works. The price might seem high to some but keeping in mind that you’re actually getting two high quality Bluetooth earpieces and a case that recharged them on the go and I think it’s a pretty good value.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    I didn't know I needed these! Excellent sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new best friend when travelling or walking. Wire-free, genius integration with iOS, awesome charging behavior, and great sound. What more do you want from your earbuds? Also, they don't fall out like I had imagined before purchasing - they remain in-ear. Another great feature - when you remove one to speak to someone or do something else that requires your attention, they smartly stop playing music. How awesome is that???

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for iPhone people

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is timeless for Apple, they sound good not the best sounding but for having an iPhone cant go wrong. The design of the headphones fit most ears better from my experience and talking to multiple people. Overall i always recommend these to friends family and people i randomly talk tech with...

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not own anything Apple except for my air pods. I think they work great they Bluetooth to my television, so I can watch TV watch movies play video games and not have to disturb anyone in the household. also enjoy listening to music from my phone with these. I use them quite often and I feel they fit extremely well in my ears. I'm sure there are products out there that are more expensive and white sound a little bit better. But these sound great to me and they work awesome with my Android products.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for great quality sound. Easy to pare to my phone. Would definitely buy again. Fast charging and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Why did I wait to get these?

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Not sure why I waited so long to purchase. I read the reviews and saw everyone saying they would fall out of your ear. Well, I've had them for a while now and had zero issues and I have used them in about every way I can. Not one time have I had an issue with them. Sound quality is as good as any other wired earbuds I own. Nice to be able to not worry about a cord anymore. They also stay charged longer than I expected. I also don't think there is a need for the AirPod Pros unless you are one that has to have the latest and greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges quickly, great sound, easy to use, stylish. Ordered it via Best Buy online as a Christmas gift. It was delivered quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Convenient as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are truly as great as they're made out to be. I'm not really an audio buff, so I think the quality is really good enough considering how convenient they are to use. The connection process is foolproof and they pair instantly when you put them in your ears. Aesthetics are up to the individual, but they are definitely iconic. The case is crazy small, which is both a blessing and curse. Make sure you get a case and pick where you'll keep them. I've had a few scares! Overall great product, make sure to pick them up when they're on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Standard of quality, function, comfort & sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday, and I'm impressed with the intentional thought put into this product. The design of both the ear pieces and the case are more than I expected when I purchased them. The sound, bluetooth connection, fit, functionality and aesthetics are all superb, Even the glossy smooth texture and rounded edges of the case helps with sliding it out of my pocket quickly when I need to retrieve it. The ability to check the battery levels of both the AirPods and case using my phone is also very well thought-out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for golfers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set. I use them to listen to my favorite songs while golfing. It helps take my mind off the game when things don't go my way. The battery will last the round and when you swing the club they won't fly out of your ears. You can easily hear what's going on around you and carry on a conversation with your foursome without taking them out. Best Buy provided quick delivery, a week earlier than I expected. The sound quality is awesome too. You can also recharge them up to five times in their charging case before you have to plug it in the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product, great sound quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are great quality. They automatically connect to your Apple device and can easily transition to another device (i.e. iPad). The sound quality is also great. The sound doesn’t completely block out background noise, which for me is a perk. This allows you to walk down the street or ride a bike while still being aware of your surroundings. Using them to make a call, there are no complaints from the other line about fuzziness or echoing. The case is very small which makes them super portable. Overall, I am very satisfied with my purchase and I recommend them to others!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Amazing!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods! It took me a few minutes to get the hang of the basics but they’re pretty easy to connect and use . They are so convenient for working out and doing other things. They have a good battery life and the case holds a good charge as well. I wish they could get a little louder, but I think the max volume is good enough to not hear everything going on around you. They don’t really move a lot once they’re in your ears either. I went for a walk outside on a very windy day and they didn’t move at all. I highly recommend these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the longest time, I didn't want to get these because everyone was getting them but I eventually caved in and I'm glad I did. The AirPods easily stay in my ears and are perfect for running and going to the gym (when they open back up). The battery life is decent and the case is nice and compact, unlike the Galaxy Buds I had before. The only downside I've had with these is that the touch controls can be a little tricky compared to Samsung's wireless earbuds. If you own at least an iPhone, these are a must have. Now I see why everyone has them.

    I would recommend this to a friend