Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 79216 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 79,216 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the AirPods and I'm so glad I didn't buy the 1st gen version. These headphones have been a godsend for me. I live across the street from an auto body shop and things get pretty loud, and after a long day of work I like to pop in my buds read a book or maybe do some writing. I can do these things without all the distractions outside my door! The AirPods are pretty comfortable in my ear and stay in quite well. The also help me get through the work day since I can focus on my tasks and not tune in to the nonsense my coworkers are spewing. The ANC is amazing and I HIGHLY recommend when you're in public to use the Transparency mode so you'll still be able to hear things around u especially if u take the bus/ train or u enjoy jogging. The charge time is pretty good on the earbuds as well. 5 stars! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. It charges quickly and has a long battery life. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Can You Go Wrong?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Apple AirPods works as advertised. Connects easily with any compatible iDevice, and sounds great! Battery life is great and charges quickly. Would recommend if it fits your ear right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good ear buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Last awhile on a charge. Clear sound. Charges fairly quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    I like 'em!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, great sound, plenty of charge (and they don't fall out of my ears even while exercising)!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    By far my favorite <3333

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods 2nd generation. I’m like on my fourth pair. (I’ve always paid regular price & this is my first time finding them discounted at $69.99) I never really cared for the other type of AirPods. These have been my favorite by far<33333

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    First Pair Were Defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for running cause I had read such great reviews. The first pair I got were having connectivity problems from the get go, and static calls. They would be connected to my phone but no audio would be playing, it was super annoying. I wanted to love these so bad so I decided to exchange them for a different pair in hopes that I just got a bad set. The next ones I got worked great! They don’t fall out of my air even while sprinting, or doing crunches. They are very loud if that’s something that you look for, which I do. They are lightweight and have a great battery life. However, every once and while I have issues with unclear phone calls. I wouldn’t recommend these for conversation quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Item For iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this generation ever since their debut. They are sturdy and last over 2years, by my last estimate. They work properly, good and 'loud' as needed...quick to charge. Moving forward, though...I will order the newer generation, due to size issues.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for first pair of wireless earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitate to purchase but I rather enjoy the flexibility of the AirPods. Connection is a breeze, sound quality is great and they stay in my ears. The ONLY down fall is that if someone steals your AirPods, you can’t prevent someone from connecting them to their own personal device. Sure you can use the “find my AirPods” feature but if someone disconnects it, that’s it. Other than that I highly recommend them :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 4 out of 5 stars

    Great wireless music

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy these wireless AirPods. The soils is great and the battery life is pretty good. I use them For running and I have never had them fall out. Connection to any Apple device is astoundingly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    love them.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do really great. Great sound, easy setup, quickly pairs, recharge fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love them. They keep a charge & play great. I had a cheap pair (off brand) which would not fully charge & they were constantly shutting off. Wish I had just purchased the air pods to begin with, just didn’t want to spend the $$, but you get what you pay for. They fit perfect in my ears & they don’t fall out, even when I bend over. It’s easy to forget they are in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Fit

    Rated 5 out of 5 stars

    Perfect for traveling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect with great sound. Holds many re-charges and the case fits nicely in my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Apple- Airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to use. Pairs well. Last a while. Just hate that you cant find them when they are in the case. ( Thats an apple issue)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Buy Them!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how much I would use these AirPods but they have absolutely changed my life. I swear I use them almost every day now! They connect to all of my Apple products with no problems and keep a pretty decent charge. I haven't had a problem with them dying, but I make sure to charge them about once a week. I also like the way these fit more than the newer ones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like apple products for it clean design and quality. This airpods is handy , has strong connectivity , Good battery time, siri for voice commands .. love this product and recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best ,great great audio ease-of-use ,connectivity and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    A great buy!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are fabulous! The sound quality is as expected of Apple earbuds. The freedom to walk away from the phone and be totally hands free is great. The talk quality while taking a call is far superior to other headsets I’ve tried. They were simple to pair and hold the charge well. I charge the case while I’m using the AirPods and then charge them in the case when I’m done listening. I use them primarily at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for iPhone Users

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of the first generation AirPods, and when they started to fail I upgraded to the AirPod Pros, which I absolutely hated and ended up giving to my brother. I picked up these at my local Best Buy and can’t say enough about the ease of use and the extended battery life. All around these are much better than the first generation in terms of connection, sound quality, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds (if they fit you...)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are one of those whom Apple earbuds actually fit, then these are terrific. They are effectively just like the wired earbuds that come with the phone, but without the hassle. All listen/talk functions are there, plus customizable functions for interacting with each earbud: listening - skip, forward, back, pause, and tap-for-Siri. They will also actively listen for "Hey, Siri" if you use that. No need to use your hands to activate your favorite functionally-challenged assistant. ;-) They charge quickly in their own case and the case itself is a fairly robust battery that allows a lot of use before it requires recharging. The AirPods themselves can be linked to your iCloud account, so they are findable with the "Find iPhone" app. You can even make the individual earbuds beep if you drop one while out in the brush. If you establish a solid habit of always putting them back in the case when you remove them, they are relatively hard to lose (even for me). Don't expect over-the-ear, active noise-canceling, audiophile sound, but the bass is way better than my old Apple in-ear buds, better than my either of my Bose attempts, and are hands-down waaaay better than any cheapies.

    I would recommend this to a friend