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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 79216 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 79,216 reviews
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pods have been my go to Bluetooth earbuds for daily use. I love the ease of use with them. They synchronize easily with ios. I only had them for few weeks yet, they seem to hold well. I thought I would miss the wired headphones because I used those on a daily basis but these have replaced those ones. I hope the battery on these hold for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Must need for Apple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said about these headphones that sets them apart from others like them? The fact that they’re easy to use, they have AMAZING quality, can be a distance always form the device they’re paired with, and they’re really cute and sleek. Seriously a must need purchase for any person with an Apple device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter on my account, not for me. My two daughters and their boyfriends have them and are happy with them over the wired earbuds. Being wireless allows them more flexibility while they are being active and they say the sound and loudness are the same as the wired ones. I haven't heard any complaints about fit or falling out and the charge pack keeps them going all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pocket full of fun

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pocket full of fun. Picked up a pair and they are 100% perfect. Perfect - sound, long battery life, design, and setup. Inside the box is everything you need , minus a charging wall brick. However I have a million of them anyways. Recommend picking out a protective case because the exterior scratches easy (blue jean color transfer).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little brother has been begging me to get these for him so I got them for Christmas. As soon as he opened them he has not put them down. The AirPods are really good quality and easy to use. You would think that they would fall out of your ear but they don’t! They stay put. We really like the charging case too. Now my mom and my other brother is thinking about getting some!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Another nice product for apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice sound quality Nice battery life and charges Quickly also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy use.. Quick charge and long use before recharging

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with the airpods. They sound pretty good (although do not expect superb sound). They stay in my ear as long as I am not moving too vigorously. I can't run them with though. The real magic of the airpods is the fact they are always ready in your pocket, and when they are in your ear you forget about them. I guess this is what you look for in truly wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    wireless is worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly so glad i switched to wireless headphones. my wired headphones would constantly need replacing because of the wire getting bent around the jack from being in my pocket. sound quality is equal to the wired headphones and last an entire workday without needing to charge. luckily, if they did need to charge the charging case would be with me. 7/7 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues getting these to connect to my iPhone. I tried hard to get these to fall out as its my main concern when I run and they didn't fall out. I liked that the music stops when you take them out of your ears. Great sound. I'm going to be happy with these.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    AirPods with Charging Case for 99$ Great deal

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] First and foremost, the sound quality of the AirPods is exceptional. The audio is crisp, clear, and well-balanced across the entire frequency range. Whether I'm listening to my favorite tracks or engaging in video calls, the AirPods deliver an immersive and satisfying listening experience. The bass response is surprisingly punchy, and the vocals are rendered with impressive clarity. Pairing the AirPods with my devices is an absolute breeze. The seamless integration with my iPhone, iPad, and MacBook is something to marvel at. The moment I open the case, they automatically connect to my device, allowing me to dive straight into my audio without any hassle. The connection is stable and reliable, ensuring uninterrupted playback even when I'm on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple Air pods Gen 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really improved the sound quality,I been using my airpods gen 1 since the day they got released so once I put the airpods gen 2 on I was able to tell the difference immediately, the sound is much richer and crisper. 2.there is a lot of a difference in noise cancellation so much better than gen 1 3.Transparency mode is amazing, they have really improved it this year and its so much better and clearer. 4. The charge last is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had AirPods for myself and loved them. My wife was hesitant to get some for herself because she thought they would fall out. She always complains that earbuds don’t stay in her ear. However, she hasn’t had any issues with these staying in her ears. They’re intuitive, easy to use and great sound quality. Apple always makes great products and this is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! So convenient for phone calls without having phone up to the ear. Love the noise cancellation as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great Multi-Use Wireless Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to pair with my iPhone XS. I use these for at least 8 hours per day for work making calls and the battery life is good. May need to charge up just once, but will charge in about 15 minutes. I like that I can access Siri while listening to music, and the touch controls on the headphones are convenient to start/stop music or skip tracks, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods, clear sound, and they easily stay in your ear while doing movements

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hesitant about buying these because honestly, that's a LOT of money for ear pods. But I'm so glad I did it, The sound is amazing!!!! It's the easiest Bluetooth pairing I've ever done - just open the case and it does it all for you. No wires to get in the way, and they automatically turn on when you put them in your ears. No fumbling for tiny buttons to turn them on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best present ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these AirPods for me for Christmas. I never thought that I would love them as much as I do. I wear them all the time - Work calls, listening to music and during my NTC workouts. They don’t fall bout if my ears during workouts - I was jnitialy concerned that they may. I recommend them! The battery life is long and they don’t take long to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Pretty Good for the Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all things in the Apple ecosystem, they're a bit overpriced. Sure, they're "pretty comfortable" and they sound "pretty good." The pairing is quick and easy, and they don't stick straight out of your ears like most other brands. That being said, they're Apple. That means you're either going to accept the price and the color, or you're going to complain about them for no reason. I hate to say this, but I paid too much for these EXCEPT they went on sale one day after I bought them, and Best Buy was good enough to refund the difference the next day. So for what I really paid, they're "pretty good." What kills me most is how Apple suckers you into buying too much stuff. THESE DO NOT HAVE WIRELESS CHARGING - If you want wireless charging, just spend the extra cash for the 3rd generation. It's not worth buying these, and then spending another $79 for an upgraded case for them, unless you REALLY need to have THIS shape instead of the 3rd generation. One big complaint however. The case lid does not close flush all the way around. I know that sounds like a first-world problem that only an Apple person would complain about, but it allows pocket lint and whatnot to enter the gap in the case. That FOD then gets jammed into the hard-to-clean parts of the case, and looks pretty gross after just a little while. Overall, Apple really did make these things mainstream and streamlined, and AirPods are probably the best wireless earbuds you're going to find. I never thought I'd say such a thing. I still hate that I've gone to the dark side though, especially since they don't even come in black.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Quality sound, easy to use, perfect connection with phone, best of the best. Highly recommended)

    I would recommend this to a friend