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Customer Ratings & Reviews

$249.00

Customer reviews

Rating 4.8 out of 5 stars with 9509 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the product's exceptional sound quality, which is frequently highlighted as a top feature. They also value its comfort, long battery life, and good fit. Furthermore, connectivity and the transparency mode receive positive remarks, with only a very minor concern raised regarding the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 9,507 reviews
  • Rated 1 out of 5 stars

    It makes a whistling sound that affects hearing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't like these headphones; they make an unwanted whistling sound, and the volume goes up and down on its own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware new features work with new iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with some of the features advertised by Apple will work with newer model phones starting with Apple 15 and above. Otherwise I would have bought an expensive ear piece.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product! No longer charges after 20 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the AirPods Pro 3 from Christmas to January 15th and it no longer charges. Defective product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for bugs to be worked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible constant fading in and out despite all suggested fixes. Not an issue with my Airpods 2, so its not my device. They went back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my pro 2s much more, these ones Mae a loud popping and cracking noise when turned above 3/4 volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is horrible it don’t cancel anything I will be returning these very soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money on these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much smaller than the past ones. The X-Large tips don’t fit my ears. Basically they suck!!! Apple do better. Also sound quality is terrible!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great until the left side stop loosing connection then I decided to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe just unlucky, but defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after a week of use. Just blinks repeatedly when charging and doesnt connect or do anything. Garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so uncomfortable they made my ears hurt returned them I like my pro 2 better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Late delivery and no customer service for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived late and best buy did nothing to correct the issue, do not order this from Best Buy if you want them on time as promised, Best Buy customer service did nothing to help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My information was stolen somehow and used to buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like Pro gen 2 . Bigger in size and came defective. Not pairing up and don’t seal properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely prefer older models of AirPods. These new features don’t really make it any different

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 1 week they dropped the price $20. I purchased two of sets so that's $40 thrown away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality Cheap plastic Bad connectivity Bad sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is missing ear tips. The customer care team at Tempe marketplace was not helpful at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got delivered to the address and they refuse to give me money money back. Worst experience ever. Don’t order form here the customer service is bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage -Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are garbage. Same fits as before and still pop out of ear. Huge mistake with this purchase!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unknown

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get them to keep a charge. The light will not come on.

    No, I would not recommend this to a friend