Customer Ratings & Reviews

Received item with AirPods missing from the box. Best Buy denied claim without investigation or allowing submission of evidence. No follow-up.

Purchased them for Christmas when she opened them up everything was great but a week later one broke but it was passed the 15 day period so a 300 pair of Ear buds I’m stuck with. Never gonna buy from Best Buy

I hated everything about these. They hurt my eardrums in a way i can’t describe. Returned them.

One of the earbud make noisy noise after buying. But service is good

they sounded o just OKAY...But they are fragile...And they need to be EQ

Bought these AirPod pro 3, after a month would not charge anymore , had to be sent in to apple care. Stated they had to replace a part in case, received back , They kept my original box, and ear tips , not happy!

These AirPods came still linked to the previous owner’s account, so now I can’t add them to my devices in Find My. Huge loss of functionality.

I've been using the Airpods Pro 2s since they came out and I loved them. When I heard these came out, I knew I had to get them. The noise cancelling is significantly improved. Apple wasn't lying. It blocks out even more noise than the Pro 2s did. So yeah, the noise cancelling is awesome. In my opinion, the sound quality has improved. The bass is punchier; the highs are crisper. I have the Pro 3s paired with my 17 pro and allegedly they sound less compressed with it, which it is noticeable but only very slightly. I'm not saying these don't sound good it's just the pro 2s already sounded amazing. I highly recommend making your own EQ on Spotify or whatever you're using. (I use Spotify). It sounds so so much better with a custom eq. I love the heartbeat sensor. Nothing much to say about it, it does what it's supposed to, and it works as intended. For people worried about the new ear tips, don't. They have a new extra small size which I've been using. They are just as comfortable and more snug in your ear than the Pro 2s. If you have Pro 2s, the Pro 3s are basically the Pro 2s big juiced up brother. Just better. I would absolutely recommend these to my friends and family.

Great at first but the AirPods case won’t charge and over heats

I have had 4 pairs of these in the span of the time when they first came out, they have problems from factory like microphone issues and static sound above half volume.

I wish I would’ve returned them in time but the headphones was a gift for some & they are not good

These seem to always be low battery even when charging daily and VERY LIMITED USE. Not sure if i jist got a lemon batch or what. Ridiculous for the price. Also beeps randomly. Flashes orange constantly.

I LOVE apple products! But I was excited to get these and before opening them I sat in the car to watch a video on all they did better than my AirPod pro 2 and the reviews said it was less sound than the 2 so I returned it 5 minutes after purchasing it, I’ll wait till the pro 4 comes out I think

Left bud barely works. Either no sound or barely any sound

Came late and now they broke a past return date. Let’s see what they say when i bring them in - they arrived right before Christmas. Broke yesterday Jan 24.

Absolutely horrible, do not buy them. It won’t let me leave a zero star. Save your money and just buy the previous version, the new version sucks. All I hear is robotic sound, sounds like I am listening to a Terminator movie.

Do not stay in ears and have tried all of the ear pieces.

I purchased this airphones two times and all of them are always tied to other accounts.

don't but these! lots of static, already went to apple and got TWO replacements- nothing helps!

Received malfunctioning AirPods from Best Buy. Could never connect them to any phone. Went to geek squad and they said they couldn’t help, sent me to Apple. Now almost a month later still trying to get a repair