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Customer Ratings & Reviews

$274.49

Customer reviews

Rating 4.8 out of 5 stars with 9489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, which is a standout feature. They also appreciate the comfort, good battery life, and secure fit of the product. Furthermore, the connectivity and transparency mode are highly regarded. The only minor concern raised by a small number of customers is regarding the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 458 Showing 9,141-9,160 of 9,489 reviews
  • Rated 2 out of 5 stars

    pain in the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed like it was advertised, except the only issue was that it caused discomfort in the ear. The discomfort became unbearable after a few days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a few weeks ago, and on Monday I found that the AirPods had no battery. They had completely drained over the weekend. This has happened twice. I went to Best Buy to get a replacement, but they denied it since it was past the 15-day return period. I went on the 18th day, which was frustrating - poor service. There was no way for me to figure this out since the drainage happens over the weekend. I then went to the Apple Store to replace the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods Pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods Keep falling out. I tried all the sizes that comes with it, nothing works .i use it for my work out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Zero stars if possible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my new pair of airpods with my upgraded phone and i experienced sound issues since day one. Got told nothing was wrong or that i had to send them in. When i took them to another best buy they said my serial numbers didnt match my purchases or box and that i was sold fake airpods and there was nothing that could be done but to contact corporate. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good For Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone, but when trying to use with my kindle, there is no sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top of the line

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My love her brand new earphones. Feel incredibly. Worth give it a try.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already having issues with noise canceling not sure about these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is not as expected. Purchased these for my teenager. After almost 2 months they aren’t charging properly and the case is overheating while charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced issues with not connecting to find my, which resulted in me losing the headphones and not being able to find them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still debating if it’s a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there a newer version but notice that they make a lot of static noises .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones thinking they would translate, but I have a hard time getting it to work with the phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a happy camper. No wonder they’re losing $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about air pods, but extremely annoyed at BEST BUY. They owed me a $20 chit for a prior purchase, it never shows up, so someone whoCLAIMS TO BE THE MANAGER of Riverhead store, says, oh well, nothing I can do. Call corporate if you want to complain, sure that would have been fulfilling…. Done with their silly club, it’s pretty much a scam.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always falling out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get these to stay in my ear. The tech is incredible though, I just wish they fit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Pro 3rd Generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds emit a loud crackle/popping noise when played at higher volume levels.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good apple eco integration. Expensive flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes crackle sounds in loud environments when using NC. Case lid feels and sounds cheap compared to older 2nd gen non pro AirPod. Low static noise when quiet. 2 parts of the earbuds don’t align up perfectly, leaving visible seams and protruding edges on very close inspection — poor manufacturing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod pro 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there the same as the pro 2 model…………………..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ear pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the EarPods they work great and the price is right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the old version better. This version is too intense. I get headaches after using them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Allergic reaction, buyer beware!!*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, AirPods Pro, including the new Pro 3, can cause allergic reactions, typically from nickel in the mesh or acrylates/methacrylates in adhesives, leading to redness, itching, or swelling; some users report improved tolerance with the Pro 3, suggesting material changes, but if you get symptoms, stop use and see a doctor. Nickel: Found in the stainless steel mesh, though below EU limits, it's a common allergen for some. Acrylates/Methacrylates: Trace amounts from adhesives in the earbuds and tips can trigger contact dermatitis (redness, itching, blistering). Apple is not taking responsibility or doing anything about this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods disconnect all the time during calling.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the airpods to Apple Store twice and they said that airpods are fine maybe the issue is how they fit your ear. Basically means Airpods have no issues and they can't be fixed or replaced.

    No, I would not recommend this to a friend